Model Changes

Report Changes

Report views for some of the audit reports located in the Audit folder in the Intelligence – Standard Report and Analysis – Standard Report folders are added to the new subfolder, Verify.

These report views for the audit reports are added to the Verify subfolder because the reports are valid for the Verify feature. This update makes it easy to identify and locate the reports for Verify.

In preparation for this update, the new Verify subfolder was added to the Audit folder with the September 2021 release.

REPORT VIEWS

Report views for the following audit reports are added to the Verify subfolder located under the Audit folder:

• Audit Service Employee Exception Analysis
• Audit Service Exception Categories
• Audit Service Exception Categories – Details
• Audit Service Statistics – Details
• Audit Service Statistics by Reporting Group
• Audit Service Statistics Summary
• Audit Service Statistics with Exception Breakdown

LOCATION OF THE REPORTS

The reports are located here:

• Analysis - Standard Reports > Audit
• Intelligence - Standard Reports ‎> Audit

The report views for the reports are located here:

• Analysis - Standard Reports > Audit > Verify
• Intelligence - Standard Reports ‎> Audit > Verify

MORE INFORMATION

For more information about the audit reports, refer to Chapter 4: Folder – Audit in the Standard Reports by Folder guide (English only).

Other Changes

This release note is intended for technical staff responsible for file transmissions with SAP Concur products. For SAP Concur customers and suppliers participating in data exchange through various secure file transfer protocols, SAP is making changes that provide greater security for those file transfers.

As of 10 April, 2021, non-SFTP (Secure File Transfer Protocol) protocols and SFTP password authentication are not allowed to connect to SAP Concur for file transfers:

• Non-SFTP file transfer accounts must switch to SFTP with SSH Key Authentication.

• SFTP file transfer accounts that use password authentication must switch to SSH key authentication.

• SFTP password reset requests require the client to provide an SSH key for authentication.

On 12 April 2021, SAP started disabling non-compliant file transfer connections. The process of disabling non-compliant accounts will continue throughout 2021. If you have multiple file transfer connections configured, this change applies to all of your file transfer connections.

This announcement pertains to the following file transfer DNS endpoints:

• st.concursolutions.com

• st-eu.concursolutions.com

• vs.concursolutions.com

• vs.concurcdc.cn

Business Purpose / Client Benefit: These changes provide greater security for file transfers.

This Release Note is intended for the technical staff responsible for file transmissions with SAP Concur. For our customers and suppliers participating in data exchange, SAP Concur is maintaining our file transfer subsystem to provide greater security for those file transfers.

SAP Concur is in the process of migrating entities that currently use a legacy process for moving files to a more efficient and secure file routing process that relies on APIs.

Clients whose entities are currently configured to use the legacy process will be migrated to the more efficient process sometime between now and 24 January 2022. After they are migrated to the more efficient process, clients will see the following improvement:

• With the legacy process, clients had to wait for the file move schedule to run at a specified time. With the more efficient and secure API-based process, extracts and other outbound files from SAP Concur will be available within the existing overnight processing period shortly after the files are created.

This announcement pertains to the following file transfer DNS endpoints:

• st.concursolutions.com

Business Purpose / Client Benefit: These changes provide greater security and efficiency for file transfers.

Files transferred to SAP Concur products must be encrypted with the SAP Concur public PGP key, concursolutionsrotate.asc.

concursolutionsrotate.asc

• Key file is available in client’s root folder

• Key ID 40AC5D35

• RSA 4096-bit signing and encryption subkey

• Key expires every 2 years

• Client is responsible for replacing the key before it expires

  • Next expiry date: 4 September 2022

  • SAP Concur plans to replace the current rotating public PGP key in the client’s root folder 90 days before the expiration date

The SAP Concur legacy PGP key (key ID D4D727C0) remains supported for existing clients but will be deprecated in the future.

SAP Concur strongly recommends that clients use the more secure rotating public PGP key for file transfers. To facilitate the use of the more secure rotating public PGP key for file transfers, SAP Concur added the key to existing client’s home folders on Friday 15 January 2021.

This announcement pertains to the following file transfer DNS endpoints:

• st.concursolutions.com

• mft-us.concursolutions.com

• vs.concursolutions.com

• st-eu.concursolutions.com

• mft-eu.concursolutions.com

Business Purpose / Client Benefit: The rotating public PGP key provides greater security for file transfers.

Report Changes

The User Rating Summary – Travel report will be removed from the Analysis - Standard Reports folder in Analysis and the Intelligence - Standard Reports folder in Intelligence.

The User Rating Summary – Travel report will be removed from our standard report offering as there has been minimal utilisation, and we want to ensure we are investing in standard reports that bring the most value to our customers.

We are currently working on a new solution for capturing detailed and actionable feedback on our products and services.

MORE INFORMATION

For more information, refer to the Miscellaneous | **Planned Changes** 5-Star Rating Replaced with New Survey release note in the August 2021 Concur Travel release notes (English only).

If you need to retain your existing user rating data, you can download your historical data before the reports are removed.

Additional information will be available in future release notes.

LOCATION OF THE REPORT

The User Rating Summary – Travel report is currently located here:

• Analysis - Standard Reports > Administration
• Intelligence - Standard Reports ‎> Administration

Other Changes

Analysis and Intelligence are powered by IBM ®Cognos®. Cognos will be updated to v11 for Analysis and Intelligence.

This update will bring some enhancements to Analysis and Intelligence, such as the following:

• Enhancements to the user interface (UI):
  • More modern-looking interface
  • Instead of hovering over actions such as 'run a report', 'schedule a report' and more menu items, they can be found with just a right click.
• Existing Report Studio will be renamed to "Report" in Cognos v11
  • Includes data element searching within the Concur Data Warehouse Model

MORE INFORMATION

For more information, refer to Cognos 11 User Interface Update.

Additional information will be available in future release notes.

UPDATE SCHEDULE

In advance of this update, we launched an early access programme on 10 July 2021. This is not open for other customers to join, but it provides an opportunity for us to prepare for the full update.

After the early access programme, we are planning to update the Analysis/Intelligence UI in groups of customers. We will update the UI automatically for each group of customers over a weekend, avoiding some weekends around holidays. We are planning to start this in November 2021 for some customers, and the update will continue into 2022.

We are updating by entity; customers with multiple entities or test sites may have different update timeframes across all their sites. You will receive a 30-day notification before we update your solution.

Due to technical reasons, we are not able to schedule any specific entity’s update; the dates are planned to be pre-determined and customers cannot move to Cognos v11 earlier or later.