Reactivating a User
The administrator can activate a user that was previously deactivated on the User Details page. There are two common requirements:
The existing user account needs to be reactivated. This means this employee will have one user account in Travel & Expense.
A new user account needs to be created, using the original login and email address but keeping the original, now deactivated user. This means this employee will have two user accounts in Travel & Expense.
To reactivate a user account:
On the user administration page, locate the desired user.
Clear the Account Termination Date field.
A process runs during the Overnight Processing Period that will activate the user. The user will be able to log in after the process has run.
To create a new user account using the same login and email:
On the user administration page, locate the desired user.
Change the value in the CTE Login Name field.
Change the value in the Email Address field to match.
Click Save.
Create a new user with the desired login and email by following the steps in Adding New Users.