Model Changes

Report Changes

As of 1 August 2021, the User Rating Summary – Expense report is removed from the Analysis - Standard Reports folder in Analysis and the Intelligence - Standard Reports folder in Intelligence.

The report was removed from our standard report offering as there has been minimal utilisation, and we want to ensure we are investing in standard reports that bring the most value to our customers.

We are currently working on a new solution for capturing detailed and actionable feedback on our products and services.

MORE INFORMATION

For more supported browser information, refer to the Miscellaneous | 5-Star Rating Replaced with New Survey release note in the August 2021 Concur Expense release notes (English only).

LOCATION OF THE REPORT

The User Rating Summary – Expense report was located here:

• Analysis - Standard Reports > Administration
• Intelligence - Standard Reports ‎> Administration

Other Changes

This release note is intended for technical staff responsible for file transmissions with SAP Concur products. For SAP Concur customers and suppliers participating in data exchange through various secure file transfer protocols, SAP is making changes that provide greater security for those file transfers.

As of 10 April, 2021, non-SFTP (Secure File Transfer Protocol) protocols and SFTP password authentication are not allowed to connect to SAP Concur for file transfers:

• Non-SFTP file transfer accounts must switch to SFTP with SSH Key Authentication.

• SFTP file transfer accounts that use password authentication must switch to SSH key authentication.

• SFTP password reset requests require the client to provide an SSH key for authentication.

On 12 April 2021, SAP started disabling non-compliant file transfer connections. The process of disabling non-compliant accounts will continue throughout 2021. If you have multiple file transfer connections configured, this change applies to all of your file transfer connections.

This announcement pertains to the following file transfer DNS endpoints:

• st.concursolutions.com

• st-eu.concursolutions.com

• vs.concursolutions.com

• vs.concurcdc.cn

Business Purpose / Client Benefit: These changes provide greater security for file transfers.

This Release Note is intended for the technical staff responsible for file transmissions with SAP Concur. For our customers and suppliers participating in data exchange, SAP Concur is maintaining our file transfer subsystem to provide greater security for those file transfers.

SAP Concur is in the process of migrating entities that currently use a legacy process for moving files to a more efficient and secure file routing process that relies on APIs.

Clients whose entities are currently configured to use the legacy process will be migrated to the more efficient process sometime between now and 24 January 2022. After they are migrated to the more efficient process, clients will see the following improvement:

• With the legacy process, clients had to wait for the file move schedule to run at a specified time. With the more efficient and secure API-based process, extracts and other outbound files from SAP Concur will be available within the existing overnight processing period shortly after the files are created.

This announcement pertains to the following file transfer DNS endpoints:

• st.concursolutions.com

Business Purpose / Client Benefit: These changes provide greater security and efficiency for file transfers.

Files transferred to SAP Concur products must be encrypted with the SAP Concur public PGP key, concursolutionsrotate.asc.

concursolutionsrotate.asc

• Key file is available in client’s root folder

• Key ID 40AC5D35

• RSA 4096-bit signing and encryption subkey

• Key expires every 2 years

• Client is responsible for replacing the key before it expires

  • Next expiry date: 4 September 2022

  • SAP Concur plans to replace the current rotating public PGP key in the client’s root folder 90 days before the expiration date

The SAP Concur legacy PGP key (key ID D4D727C0) remains supported for existing clients but will be deprecated in the future.

SAP Concur strongly recommends that clients use the more secure rotating public PGP key for file transfers. To facilitate the use of the more secure rotating public PGP key for file transfers, SAP Concur added the key to existing client’s home folders on Friday 15 January 2021.

This announcement pertains to the following file transfer DNS endpoints:

• st.concursolutions.com

• mft-us.concursolutions.com

• vs.concursolutions.com

• st-eu.concursolutions.com

• mft-eu.concursolutions.com

Business Purpose / Client Benefit: The rotating public PGP key provides greater security for file transfers.

Because web browsers are frequently updated, for ease of maintenance and to ensure that our documented supported browser information does not become out of date, we no longer publish the specific version data for supported browsers in the Concur Travel & Expense Supported Configurations Guide (English only). In addition, the Monthly Browser Certifications (English only) document is now retired and will no longer be updated with supported browser version information each month.

For the most responsive, reliable and secure user experience with our products, SAP Concur recommends that users implement the most recent technology that is compliant with manufacturer's distribution and your company’s support and security policies.

MORE INFORMATION

For more supported browser information, refer to the Concur Travel & Expense Supported Configurations Guide (English only).

Business Purpose/Client Benefit: This change helps to ensure that the supported browser information in the Concur Travel & Expense Supported Configurations Guide (English only) remains up to date.

Providing up-to-date supported browser information to users ensures that they have a better user experience while accessing the web version of SAP Concur.

Model Changes

In the Cognos data model, the behaviour of the Paid Date field date in the [Expense].[Claim Dates and Statuses].[Paid Date] and [Expense].[Claim Dates and Statuses].[Paid Date/Time] data items will be changing based on changes made to the PAID_DATE field behaviour in the Standard Accounting Extract for Concur Expense in the August 2021 release.

With the August 2021 release, the behaviour of the PAID_DATE field in the Standard Accounting Extract (SAE) (versions 2 and 3) changed for Concur Expense so that the PAID_DATE field is only updated when the following event occurs:

When an expense claim’s payment status reaches the end of the payment workflow and is then updated from “Processing Payment/Ready for Extract” to “Paid/Extracted”

Currently in the Cognos data model, the Paid Date field date in the [Expense].[Claim Dates and Statuses].[Paid Date] and [Expense].[Claim Dates and Statuses].[Paid Date/Time] data items may be either the date when the claim is extracted for payment, or the date when the payment is confirmed.

In a future release, the Paid Date field date in the [Expense].[Claim Dates and Statuses].[Paid Date] and [Expense].[Claim Dates and Statuses].[Paid Date/Time] data items will only be the date when the claim is extracted for payment, and the Paid Date field value will no longer be overwritten with the date that the payment confirmation is received.

To track and capture the payment confirmation date, you can use the [Expense].[Claim Dates and Statuses].[Payment Confirmation Date] data item.

Business Purpose/Client Benefit: This change targets improving analytics and other use cases for anyone relying on the value in this field.

CONFIGURATION / FEATURE ACTIVATION

The change will be made automatically; there will be no configuration or activation steps.

MORE INFORMATION

For more information about the updates to the PAID_DATE field in the SAE, refer to the Standard Accounting Extract | Change to the Behaviour of the PAID_DATE Field release note in the August 2021 Concur Expense Professional release notes (English only).

For more information about the SAE, refer to the Concur Expense: Standard Accounting Extract, Version 2 Specification (English only), or the Concur Expense: Standard Accounting Extract, Version 3 Specification (English only).

Report Changes

The User Rating Summary – Travel report will be removed from the Analysis - Standard Reports folder in Analysis and the Intelligence - Standard Reports folder in Intelligence.

The User Rating Summary – Travel report will be removed from our standard report offering as there has been minimal utilisation, and we want to ensure we are investing in standard reports that bring the most value to our customers.

We are currently working on a new solution for capturing detailed and actionable feedback on our products and services.

MORE INFORMATION

For more information, refer to the Miscellaneous | **Planned Changes** 5-Star Rating Replaced with New Survey release note in the August 2021 Concur Travel release notes (English only).

If you need to retain your existing user rating data, you can download your historical data before the reports are removed.

Additional information will be available in future release notes.

LOCATION OF THE REPORT

The User Rating Summary – Travel report is currently located here:

• Analysis - Standard Reports > Administration
• Intelligence - Standard Reports ‎> Administration

Other Changes

Analysis and Intelligence are powered by IBM ®Cognos®. Cognos will be updated to v11 for Analysis and Intelligence.

This update will bring some enhancements to Analysis and Intelligence, such as the following:

• Enhancements to the user interface (UI):
  • More modern-looking interface
  • Instead of hovering over actions such as 'run a report', 'schedule a report' and more menu items, they can be found with just a right click.
• Existing Report Studio will be renamed to "Report" in Cognos v11
  • Includes data element searching within the Concur Data Warehouse Model

MORE INFORMATION

For more information, refer to Cognos 11 User Interface Update.

Additional information will be available in future release notes.

UPDATE SCHEDULE

The Cognos v11 update will be implemented by pre-designated groups of clients.

More information about communications and timing will be released closer to the update. We plan to update the Analysis/Intelligence UI automatically for each customer over a weekend.

We are updating by entity; customers with multiple entities or test sites may have different update timeframes across all their sites. More information will be provided in future release notes, and you will also receive a 30-day notification before we update your solution.

Due to technical reasons, we are not able to schedule any specific customer’s update; the dates will be pre-determined, and customers cannot move to Cognos v11 earlier or later.