We are pleased to announce an improved Concur Request experience for SAP Concur mobile app users. We listened to customer feedback and suggestions and then we reworked the entire process – start to finish.

Over the next two releases, SAP Concur mobile app users will have access to the newly redesigned Request screens and features, as described below.

SCHEDULE

The updates will be available – to all SAP Concur mobile app users – as follows:

• iOS (iPhone/iPad): September release (9.73)

• Android: October release (9.74)

REQUEST UPDATES

The updates include:

• The multiple policies per user feature is now available to SAP Concur mobile users whose company allows them to select from multiple policies.

• Custom fields are now supported on the New Request screen and the Details tab on the request details screen.

• The Requests screen was enhanced to make it easier for the user to access request information. The new Active and All tabs were added, and their details include:

• On the new Active tab, you can access:

  • Sent back requests

  • Requests currently being processed by a Request Administrator

  • Requests currently awaiting TMC Agent processing

  • On the Active tab, you can also:

    • Create a new request

    • Modify a request

    • View all tabs

    • Edit attach, view and print attached images

    • Add a comment on the header

    • Print a request

    • Submit a request

    • View unsubmitted and submitted requests.

  • On the new All tab, users can access:

    • Unsubmitted requests

    • Sent back requests

    • Requests currently being processed by a Request Administrator

    • Requests currently awaiting TMC Agent processing

    • Requests processed by TMC Agents

    • Requests processed by a Request Administrator

  • In the All tab, users can also:

    • Create a new request

    • Modify a request

    • View all tabs

    • Edit attach, view and print attached images

    • Add a comment on the header

    • Print a request

    • Submit a request

    • View unsubmitted and submitted requests

    • View approved and processed requests

  • View red and yellow earmarked requests flagged for exceptions

• The request details screen was enhanced to make it easier for the user to access request information. The new Details and Expense tabs were added, and their details include:

  • At the top of the request details screen, easily review the following request details:

    • Total amount

    • Submission status

    • Request name

    • Requested dates

    • Request ID

    • On the new Details tab, you can:

      • View all fields

      • Fill in fields

      • Modify request details

      • Create segments

      • View segments

      • Modify segments

      • Delete segments

    • On the new Expense tab, you can:

      • View expense details

    • A new segments menu was added to the request details screen, which includes these segment options:

      • Air Ticket

      • Car Rental

      • Railway Ticket

      • Hotel Reservation