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Each month, using Solution Suggestions, Concur adds client-suggested enhancements and features to Concur Expense, Travel, and Invoice products. As part of evolving Solution Suggestions, Concur will archive Concur Expense submissions that have not received votes or comments in 2016 or 2017 and do not have at least 20 votes (200 points).

Business Purpose / Client Benefit: This maintenance allows Concur to focus on suggestions most voted on by the client community.

Cash Advance

Last year, Concur made a change to the logic of returned cash advances. Consequently, the system combined some cash advance returns into a single journal entry. This was true if the system processed the Cash Advance return in a different currency than the currency requested on the Cash Advance.

With this release, Concur accounts for cash advances in the following order:

Business Purpose / Client Benefit: This change generates a Standard Accounting Extract with all of the expected journal entries.

Company Card

The (Global) Company Card Administrator may now download and view imported transactions data for a selected Company Card job import in an Excel file-based format. This functionality features a new Download link in the Transaction Details column of the View Import Logs tab that displays only for this role. Note this feature will never appear for any other role, including the Concur Consultant or Concur Administrator as examples.

Business Purpose / Client Benefit: This change allows a restricted role type (only) to open and view imported transactions data to confirm imports and compare the file contents with a Bank Statement.

Expense Pay

The Status column for funding accounts now displays a range of statuses. Prior to this change, the status was "Global Account" which served only to differentiate Global funding accounts from Classic funding accounts.

The possible statuses are:

Business Purpose / Client Benefit: The Status column now displays the status of the global funding account.

This feature allows Reimbursement Managers to view an audit trail of an expense claim and know when a payment demand failed. The Reimbursement Manager can see when a payment demand was aborted or declined and then rescheduled into a new batch.

Business Purpose / Client Benefit: Now Reimbursement Managers have full visibility of the expense claim progression through the payment cycle with a detailed history of payment delays caused by aborted or declined payments.

Fiscal Calendar

Concur will soon provide an enhanced fiscal calendar for Analysis / Intelligence. A fiscal calendar allows organisations to define their accounting periods independent of the standard calendar year. Many organisations define their own calendars to model their financial reporting to reflect seasons in their business, to compare results with direct competitors and to avoid the busy year-end season in January.

The new fiscal calendar will be available in Reporting Configuration, which is accessed via Administration > Expense.

Payment Manager

To help Reimbursement Managers easily see when a batch is tied to an inactive funding account, Concur has added "(Inactive)" red prefix text in front of the funding account name on the View Batches tab of the Monitor Batches page in Payment Manager.

Business Purpose / Client Benefit: Reimbursement Managers can easily see batches that the system will not process because they are tied to inactive funding accounts.

Printed Reports

Concur has enhanced the PDF and Email claims functionality for users who print expense claims. Today these options are shown only for the detailed claim. With this change, all printed claims would provide these same options.

Business Purpose / Client Benefit: This enhancement provides clients with consistent PDF and Email options on all printed claim formats available to the user.

Profile

In Profile, Concur has added a new banking field for Singapore and Turkey and has renamed existing banking fields for Thailand and all default countries that do not have a unique country profile.

Concur has added the following field on the Bank Information page in Profile:

Concur has renamed the following fields on the Bank Information page:

Concur has renamed the following fields on the Bank Information page in Profile:

Business Purpose / Client Benefit: These changes are a best-practice measure to provide users with a better experience when completing their banking profile.

With the growth of Expense Pay, a popular option for automating the generation of payments, complete employee banking information must exist in Profile. With this release, United States Dollar (USD) users will be required to enter additional information before they can save new banking information in Concur.

Users who have already entered information are not required to take any action at this time. However, they will be required to complete the required fields if they update their Bank Information in Concur.

The following fields are impacted by this change:

Business Purpose / Client Benefit: Concur must gather all information that may be required for payment processing.

Supported Configurations

Support for Microsoft Internet Explorer (IE) version 10 browsers under Concur products will end on 18 August 2017. Concur strongly advises clients using IE v.10 to update to the latest IE browser version before that date, or to install and work with another supported browser.

Please note these dates:

- EU datacentre: Completed on Tuesday, 4 April 2017

- US datacentre: MOVED TO Wednesday, 31 May 2017

Concur announces an End of Support cycle for version 1.0 of the TLS encryption protocol, continuing support for the more secure 1.1 and 1.2 versions of TLS. As background, the TLS protocol allows secure back and forth communications between a phone or computer and a cloud-based service.

Note that, since less than 1% of Concur users are logging in to Concur Solutions using browsers or phones limited to version 1.0, a very small number of users are affected by this support discontinuation.

PLEASE NOTE NEW END DATE OF SUPPORT IS MAY

We have moved the date in order to give our clients ample time to understand and make the required manual changes to their browser's security settings. These changes will be detailed in an upcoming service release.

Business Purpose / Client Benefit: Concur is taking this step after careful consideration of both the client’s security and ease of upgrade to the newer, more secure 1.1 and 1.2 versions of TLS. This end of life plan for TLS v 1.0 ensures our clients are communicating with Concur services in a safe and secure manner using TLS v. 1.1 and newer.

Terminology

Concur changed the following Italian terms.

Business Purpose / Client Benefit: This change improves accuracy and consistency of the Italian version of the Concur user interface.

Concur has updated the following Latin American Spanish terms.

Business Purpose / Client Benefit: This change improves accuracy and consistency of the Latin America - Spanish version of the Concur user interface.

In the May release, Concur will change the following Brazilian Portuguese terms.

Business Purpose / Client Benefit: These changes improve accuracy and consistency of the Brazilian Portuguese version of all Concur solutions.

In the May release, Concur will change the following Dutch terms.

Business Purpose / Client Benefit: These changes improve accuracy and consistency of the Dutch version of all Concur solutions.

In the May release, Concur will change the following Italian terms.

Business Purpose / Client Benefit: These changes improve accuracy and consistency of the Italian version of all Concur solutions.

In the May release, Concur will change the following Swedish term.

Business Purpose / Client Benefit: This change improves accuracy and consistency of the Swedish version of all Concur solutions.

Subprocessors

A list is available of (English Only) Concur Non-Affiliated Subprocessors.

If you have questions or comments, please email Privacy-Request@Concur.com.