Model Changes

Report Changes

Additional event groupings and events are now added to the Mobile Metrics Details report. The Mobile Metrics Details report displays the Concur Expense, Concur Invoice, Concur Travel and logon actions taken by employees over a given time frame through each employee's SAP Concur mobile app. The report now includes metrics for the following events:

Concur Expense

• AddedExpenseToClaim
• AssociatedReceiptWithClaim
• CreatedQuickExpense
• EditedQuickExpense
• UploadedMobileStandaloneReceipt

Concur Invoice

• ApprovedInvoice
• RejectedInvoice

Concur Travel

• BookedAir
• BookedCar
• BookedRail

Logon

• LoggedIn

WHAT THE USER SEES

On the Prompts page, the Invoice and Logon check boxes are now available for selection in the Event Groupings prompt.

When the Invoice check box is ticked, the ApprovedInvoice and RejectedInvoice events are available for selection in the Events prompt list.

When the Logon check box is ticked, the LoggedIn event is available for selection in the Events prompt list.

Five additional events are now available for Concur Expense. When the Expense check box is ticked, the AddedExpenseToReport, AssociatedReceiptWithReport, CreatedQuickExpense, EditedQuickExpense and UploadedMobileStandaloneReceipt events are now available for selection in the Events prompt list.

Three additional events are now available for Concur Travel. When the Travel check box is ticked, the BookedAir, BookedCar and BookedRail events are now available for selection in the Events prompt list.

When an event is selected in the Events prompt on the Prompts page, the column associated with the event is displayed and populated on the report.

LOCATION OF THE REPORT

The report is located here:

• Analysis - Standard Reports > Mobile Usage
• Intelligence - Standard Reports ‎> Mobile Usage

MORE INFORMATION

For more information about the Mobile Metrics Details report, refer to Chapter 15: Folder – Mobile Usage in the Standard Reports by Folder guide (English only).

Other Changes

This Release Note is intended for the technical staff responsible for file transmissions with SAP Concur. For our customers and suppliers participating in data exchange, SAP Concur is maintaining our file transfer subsystem to provide greater security for those file transfers.

SAP Concur is in the process of migrating entities that currently use a legacy process for moving files to a more efficient and secure file routing process that relies on APIs.

Clients whose entities are currently configured to use the legacy process will be migrated to the more efficient process sometime between now and 31 July 2021. After they are migrated to the more efficient process, clients will see the following improvement:

• With the legacy process, clients had to wait for the file move schedule to run at a specified time. With the more efficient and secure API-based process, extracts and other outbound files from SAP Concur will be available within the existing overnight processing period shortly after the files are created.

This announcement pertains to the following file transfer DNS endpoints:

• st.concursolutions.com

Business Purpose / Client Benefit: These changes provide greater security and efficiency for file transfers.

Files transferred to SAP Concur solutions must be encrypted with the SAP Concur public PGP key, concursolutionsrotate.asc.

concursolutionsrotate.asc

• Key file is available in client’s root folder

• Key ID 40AC5D35

• RSA 4096-bit signing and encryption subkey

• Key expires every 2 years

• Client is responsible for replacing the key before it expires

  • Next expiry date: 4 September 2022

  • SAP Concur plans to replace the current rotating public PGP key in the client’s root folder 90 days before the expiration date

The SAP Concur legacy PGP key (key ID D4D727C0) remains supported for existing clients but will be deprecated in the future.

SAP Concur strongly recommends that clients use the more secure rotating public PGP key for file transfers. To facilitate the use of the more secure rotating public PGP key for file transfers, SAP Concur added the key to existing client’s home folders on Friday 15 January 2021.

This announcement pertains to the following file transfer DNS endpoints:

• st.concursolutions.com

• mft-us.concursolutions.com

• vs.concursolutions.com

• st-eu.concursolutions.com

• mft-eu.concursolutions.com

Business Purpose / Client Benefit: The rotating public PGP key provides greater security for file transfers.

Other Changes

Analysis and Intelligence are powered by IBM ®Cognos®. Cognos will be updated to v11 for Analysis and Intelligence.

This update will bring some enhancements to Analysis and Intelligence, such as the following:

• Enhancements to the user interface (UI):
  • More modern-looking interface
  • Instead of hovering over actions such as 'run a report', 'schedule a report' and more menu items, they can be found with just a right click.
• Existing Report Studio will be renamed to "Report" in Cognos v11
  • Includes data element searching within the Concur Data Warehouse Model

Additional information will be available in future release notes.

UPDATE SCHEDULE

The Cognos v11 update will be implemented by pre-designated groups of clients.

More information about communications and timing will be released closer to the update. We plan to update the Analysis/Intelligence UI automatically for each customer over a weekend.

We are updating by entity; customers with multiple entities or test sites may have different update timeframes across all their sites. More information will be provided in future release notes, and you will also receive a 30-day notification before we update your solution.

Due to technical reasons, we are not able to schedule any specific customer's update; the dates will be pre-determined, and customers cannot move to Cognos v11 earlier or later.

In advance of this update, we are launching an early adopter programme. This is not open for other customers to join, but it provides an opportunity for us to prepare for the full update.