March 2017 Request Professional Edition Admin Summary
Request
New Site Setting: Enable Mobile Request CreationConcur has added a new setting to the Site Settings page in Request Admin. This setting allows the Request administrator to enable or disable users' ability to create requests using Concur's mobile app.
Business Purpose / Client Benefit: This new setting gives administrators the ability to prevent users from using Concur's mobile app for requests, if it is not appropriate for the company.
Concur TripLink and Ctrip Integration Now AvailableCtrip and Concur make the process of expensing business travel faster, easier and more accurate for our mutual clients by connecting two industry leading platforms to create a streamlined travel and expense experience. The Ctrip Concur integration enables all Air and Hotel trips booked and managed by Ctrip to be populated automatically in Concur Request and Expense. The Ctrip integration leverages the Request service to allow client companies to have visibility into their business travellers’ travel plans and costs.
This integration includes the following major features:
Company Level Linkage – This enables the connection of Ctrip and Concur accounts at the company level. Individual travellers do not need to complete any account connection steps.
Ctrip Trips Appear in Concur Request via TripLink – This integration utilises the Agency Proposal feature. Trips made in Ctrip are sent to Concur after booking. A request is created on behalf of a traveller with the Air and Hotel booking as request segments.
Ctrip Trips Appear in Concur Available Expenses via TripLink – After the request is approved, the trips may show as an available expense. Clients using Pre-Expense Airfare will see air bookings in Available Expenses once ticketed. The ability to expense hotels will be available once the trip is complete.
Company Paid Segments – Company paid segments will be sent to Concur, allowing the client to use Expense and Intelligence to track and reconcile all itineraries.
Business Purpose / Client Benefit: This integration uses TripLink to connect the Ctrip travel platform with Concur Request and Expense. Once the integration is complete, users automatically see their trip segments in Request, then after approval, in Expense, saving time and preventing data entry errors.
Terminology
Terminology Change – KoreanConcur has changed the following Korean term.
English Term | Previous Korean Term | Updated Korean Term |
---|---|---|
cost object | 원가 직접 대상 | 비용 오브젝트 |
Business Purpose / Client Benefit: This change improves accuracy and consistency of the Korean version of the Concur user interface.
**Coming Soon** Terminology Changes – SpanishIn April, Concur will update the following Latin American Spanish terms.
English Term | Previous Spanish Term | Updated Spanish Term |
---|---|---|
allocation | distribución | asignación |
allocate | distribuir | asignar |
Business Purpose / Client Benefit: This change improves accuracy and consistency of the Latin America - Spanish version of the Concur user interface.
**Coming Soon** Terminology Changes – ItalianIn April, Concur will change the following Italian terms.
English Term | Previous Italian Term | Updated Italian Term |
---|---|---|
segment | segmento | tratta |
workflow | regola del flusso di lavoro | workflow |
Business Purpose / Client Benefit: This change improves accuracy and consistency of the Italian version of the Concur user interface.
Administration
**Reminder** Change in the Monthly Release ScheduleAs shown on the 2017 release calendar, starting in March, Request releases will occur on Saturday instead of Friday. For most users, there is no change; they see the release-related changes on Monday – like they always have. Be aware that, starting in March, any weekend users will likely not see the release-related changes until Sunday.
Supported Configurations
Support for TLS v 1.0 Encryption Protocol to EndConcur announces an End of Support cycle for version 1.0 of the TLS encryption protocol, continuing support for the more secure 1.1 and 1.2 versions of TLS. As background, the TLS protocol allows secure back and forth communications between a phone or computer and a cloud-based service.
Note that, since less than 1% of Concur users are logging in to Concur Solutions using browsers or phones limited to version 1.0, a very small number of users are affected by this support discontinuation.
Please note the new end of support date is April. We have moved the date in order to give our clients ample time to understand and make the required manual changes to their browser's security settings. These changes will be detailed in an upcoming service release.
Business Purpose / Client Benefit: Concur is taking this step after careful consideration of both the client’s security and ease of upgrade to the newer, more secure 1.1 and 1.2 versions of TLS. This end of life plan for TLS v 1.0 ensures our clients are communicating with Concur services in a safe and secure manner using TLS v. 1.1 and newer.
**Coming Soon** Microsoft IE v.10 Browser Support Ends 18 August 2017Support for Microsoft Internet Explorer (IE) version 10 browsers under Concur products will end on 18 August 2017. Concur strongly advises clients using IE v.10 to update to the latest IE browser version before that date, or to install and work with another supported browser.