With the last mobile release (9.73), SAP Concur mobile app users – with Spain and France configurations only – can now convert paper receipts into digital copies with legal value according to their country's regulatory or government policies.

Additional countries will be included in future releases.

Important:

• This feature is currently available for the Professional edition. In a future release, this feature will become available for the Standard edition for France and Spain.

• Whether a customer is using the existing UI or NextGen Expense, the certified icon appears in the mobile app. However, the certified icon appears only in the web version of NextGen Expense; it does not appear in the existing UI. In order to take full advantage of this feature, customers must use NextGen Expense.

• For Professional edition, this feature is available automatically. For Standard edition, the customer can contact SAP Concur support for assistance.

To capture a legal receipt, users must capture the receipt with the camera feature within the SAP Concur mobile app. This includes the following capture flows:

• Receipts

• Expense claim entry receipt

• Quick expenses

• ExpenseIt

For more information about the receipt digitisation feature, refer to the Receipt Digitisation Mobile App User Guide (English only) for the iPhone.

We are pleased to announce an improved Concur Request experience for SAP Concur mobile app users. We listened to customer feedback and suggestions and then we reworked the entire process – start to finish.

Over the next two releases, SAP Concur mobile app users will have access to the newly redesigned Request screens and features, as described below.

SCHEDULE

The updates will be available – to all SAP Concur mobile app users – as follows:

• iOS (iPhone/iPad): September release (9.73)

• Android: October release (9.74)

REQUEST UPDATES

The updates include:

• The multiple policies per user feature is now available to SAP Concur mobile users whose company allows them to select from multiple policies.

• Custom fields are now supported on the New Request screen and the Details tab on the request details screen.

• The Requests screen was enhanced to make it easier for the user to access request information. The new Active and All tabs were added, and their details include:

• On the new Active tab, you can access:

• • Sent back requests

  • Requests currently being processed by a Request Administrator

  • Requests currently awaiting TMC Agent processing

  • On the Active tab, you can also:

    • Create a new request

    • Modify a request

    • View all tabs

    • Edit attach, view and print attached images

    • Add a comment on the header

    • Print a request

    • Submit a request

    • View unsubmitted and submitted requests.

  • On the new All tab, users can access:

    • Unsubmitted requests

    • Sent back requests

    • Requests currently being processed by a Request Administrator

    • Requests currently awaiting TMC Agent processing

    • Requests processed by TMC Agents

    • Requests processed by a Request Administrator

  • In the All tab, users can also:

    • Create a new request

    • Modify a request

    • View all tabs

    • Edit attach, view and print attached images

    • Add a comment on the header

    • Print a request

    • Submit a request

    • View unsubmitted and submitted requests

    • View approved and processed requests

  • View red and yellow earmarked requests flagged for exceptions

• The request details screen was enhanced to make it easier for the user to access request information. The new Details and Expense tabs were added, and their details include:

  • At the top of the request details screen, easily review the following request details:

    • Total amount

    • Submission status

    • Request name

    • Requested dates

    • Request ID

    • On the new Details tab, you can:

      • View all fields

      • Fill in fields

      • Modify request details

      • Create segments

      • View segments

      • Modify segments

      • Delete segments

    • On the new Expense tab, you can:

      • View expense details

    • A new segments menu was added to the request details screen, which includes these segment options:

      • Air Ticket

      • Car Rental

      • Railway Ticket

      • Hotel Reservation

With this release, SAP Concur is proud to introduce the new deprecation policy for the mobile app. With this new policy, SAP Concur is no longer managing the requirements of the older versions of the mobile app, which allows resources to focus on current mobile features and enhancements. It also defines the process of marking attributes or features that should be inaccessible to users.

When the current mobile app version on a user’s device is older than the two latest versions, SAP Concur notifies them - through a Message Centre message and push notifications – that they are no longer using a supported version of the app.

When the current mobile version of the app is older than the last 7 versions, users see an upgrade notice on the login page and are no longer able to access the SAP Concur mobile app on their mobile device. Targeted for April 2020 (9.79), users with versions older than 9.73 lose access to the SAP Concur mobile app.

For more information about the retention policy, review this FAQ (English only).

Additional information about this policy will be provided in future release notes.

Business Purpose / Client Benefit: This policy encourages users to use the most recent version of the mobile app with current features available on the app. It also provides users with more stable versions of the app that are better maintained.