Concur Invoice

Sometimes suppliers send invoices with the amount for the purchased product, but they do not always include the tax and shipping because those amounts are not known at that point. A second invoice will be sent later including the tax and shipping amounts. Concur Invoice can now process an invoice sent by a supplier that only includes tax and shipping and that only has one line on an invoice where the unit price is zero (0.00).

This enhancement applies to both the Switch Tax Mode and Specify Tax (VAT) features.

Business Purpose / Client Benefit: This change improves invoice processing for clients who receive an additional invoice for just shipping and/or tax since Concur Invoice now supports the ability to account for these values in the Gross Amount field when no goods or services are included.

Authentication

These changes are part of the SAP Concur continued commitment to maintaining secure authentication.

SAP Concur support for Hash-Based Message Authentication Code (HMAC) is being deprecated. Travel Management Companies (TMCs) and SAP Concur personnel are currently assisting clients who use HMAC to migrate to SAP Concur SAML v2 SSO (SAML v2).

SAP Concur provides a Single Sign-On self-service option that enables client admins to set up their SAML v2 connections without involving an SAP Concur support representative.

For more information about the Single Sign-On self-service option, refer to the Shared: Single Sign-On Overview (English Only) and the Shared: Single Sign-On Setup Guide (English Only).

The HMAC deprecation includes two phases:

PHASE I:

• Clients must have an identity provider (IdP) or a custom SAML 2.0 compliant solution.

• Clients begin testing authentication using SAML v2.

• TMCs prepare to onboard new SAP Concur clients to SAML v2.

• Clients will be notified via release notes about the official deprecation date of HMAC. As of the official deprecation date, no new clients can be onboarded using HMAC; new clients must be onboarded to SAML v2.

• Existing clients using HMAC must migrate to SAML v2.

PHASE II:

• TMCs have migrated all existing SAP Concur clients from the HMAC service to SAML v2.

• The HMAC service is deprecated. Phase II is targeted to end mid-year in 2021.

Business Purpose / Client Benefit: This change provides better security and improved support for users logging in to SAP Concur products and services.

File Transfer UpdatesFile Transfer Updates

This release note is intended for technical staff responsible for file transmissions with SAP Concur products. For SAP Concur clients and suppliers participating in data exchange through various secure file transfer protocols, SAP is making changes that provide greater security for those file transfers.

As of 10 April, 2021, non-SFTP (Secure File Transfer Protocol) protocols and SFTP password authentication are not allowed to connect to SAP Concur for file transfers:

• Non-SFTP file transfer accounts must switch to SFTP with SSH Key Authentication.

• SFTP file transfer accounts that use password authentication must switch to SSH key authentication.

• SFTP password reset requests require the client to provide an SSH key for authentication.

On 12 April 2021, SAP started disabling non-compliant file transfer connections. The process of disabling non-compliant accounts will continue throughout 2021. If you have multiple file transfer connections configured, this change applies to all of your file transfer connections.

This announcement pertains to the following file transfer DNS endpoints:

• st.concursolutions.com

• st-eu.concursolutions.com

• vs.concursolutions.com

• vs.concurcdc.cn

Business Purpose / Client Benefit: These changes provide greater security for file transfers.

Files transferred to SAP Concur products must be encrypted with the SAP Concur public PGP key, concursolutionsrotate.asc.

concursolutionsrotate.asc

• Key file is available in client’s root folder

• Key ID 40AC5D35

• RSA 4096-bit signing and encryption subkey

• Key expires every 2 years

• Client is responsible for replacing the key before it expires

  • Next expiry date: 4 September 2022

  • SAP Concur plans to replace the current rotating public PGP key in the client’s root folder 90 days before the expiration date

The SAP Concur legacy PGP key (key ID D4D727C0) remains supported for existing clients but will be deprecated in the future.

SAP Concur strongly recommends that clients use the more secure rotating public PGP key for file transfers. To facilitate the use of the more secure rotating public PGP key for file transfers, SAP Concur added the key to existing client’s home folders on Friday 15 January 2021.

This announcement pertains to the following file transfer DNS endpoints:

• st.concursolutions.com

• mft-us.concursolutions.com

• vs.concursolutions.com

• st-eu.concursolutions.com

• mft-eu.concursolutions.com

Business Purpose / Client Benefit: The rotating public PGP key provides greater security for file transfers.

This Release Note is intended for the technical staff responsible for file transmissions with SAP Concur. For our clients and suppliers participating in data exchange, SAP Concur is maintaining our file transfer subsystem to provide greater security for those file transfers.

SAP Concur is in the process of migrating entities that currently use a legacy process for moving files to a more efficient and secure file routing process that relies on APIs.

Clients whose entities are currently configured to use the legacy process will be migrated to the more efficient process sometime between now and 31 July 2021. After they are migrated to the more efficient process, clients will see the following improvement:

• With the legacy process, clients had to wait for the file move schedule to run at a specified time. With the more efficient and secure API-based process, extracts and other outbound files from SAP Concur will be available within the existing overnight processing period shortly after the files are created.

This announcement pertains to the following file transfer DNS endpoints:

• st.concursolutions.com

Business Purpose / Client Benefit: These changes provide greater security and efficiency for file transfers.

Localisation

With the June release, SAP Concur is changing the following terms in the Brazilian Portuguese version of the SAP Concur user interface to bring consistency in translation of the term “Cash Advance”:

Business Purpose / Client Benefit: These revisions provide a more accurate translation and improved user experience in Brazilian Portuguese.

Miscellaneous

As part of our overall cloud platform strategy, SAP is implementing a more consistent naming convention for the URLs used to connect to SAP Concur solutions, based on data centre. Users will continue to be able to access www.concursolutions.com and will be routed automatically to the correct URL or single sign-on (SSO) as part of their sign-in process.

For more information about our overall cloud platform strategy, refer to the SAP Concur Cloud Platform Strategy FAQ (English only).

No customer data is planned to leave the North America or EMEA regional data centre to which it is assigned at any time before, during or after this change.

TARGETED FOR MID-JUNE 2021

• SAP will deploy us.concursolutions.com. It is functionally identical to the existing www.concursolutions.com.

• SAP will deploy eu.concursolutions.com. It is functionally identical to the existing eu1.concursolutions.com.

TARGETED FOR MID-JUNE 2021

• SAP will deploy us2.concursolutions.com and eu2.concursolutions.com, and plans to use these URLs for future customer migration to the AWS cloud platform.

  For more information, refer to the SAP Concur Cloud Platform Strategy FAQ (English only).

• SAP will update www.concursolutions.com to automatically redirect users to the appropriate URL or SSO. Users will be directed to their established home data centre (for example, eu.concursolutions.com, eu2.concursolutions.com, us.concursolutions.com or us2.concursolutions.com). No customer data is planned to leave the North America or EMEA regional data centre to which it is assigned at any time before, during or after this change.

RESTRICTED ACCESS / ALLOW LISTS

In rare cases, clients who restrict or filter access from their corporate network to specific URLs might need to update their configuration to enable users to connect to the new URLs. For example, clients who have an allow list configured, might need to add the new URLs to their list. The information in this release note should be made available to your technical resource so that they can take appropriate action to allow access to these new URLs.

Business Purpose / Client Benefit: This change supports future URL consistency across all global regions, and a central URL that redirects users to the appropriate data centre.

Security

SAP is adopting the Domain-based Message Authentication (DMARC) email security protocol for all email sent from SAP. As a result, the email addresses for some email sent from SAP Concur organisations will no longer be sent from the @sap.com root domain, but will instead be sent from a subdomain of sap.com, such as @example.sap.com where “example” is the subdomain.

If your organisation maintains an allow list for email addresses, you can update your allow list to include email from the following domains to ensure that you receive emails sent from the sap.com root domain and subdomains of the sap.com root domain:

• @info.sap.com

• @mail.sap.com

• @*sap.com

  • If your internal configuration allows it, adding @*sap.com can minimise the need for future updates by allowing all emails from the sap.com domain and from subdomains of the sap.com domain. For example, if your allow list includes @*sap.com, you do not need to add @info.sap.com or @mail.sap.com because @*sap.com encompasses those subdomains.

The following types of email communications from SAP Concur solutions are not impacted by this change:

• 1:1 email communication that you have with your SAP Concur account team or other SAP representatives. These emails will continue to come from @sap.com.

• System emails (for example, expense claim approvals and travel bookings) that come from concursolutions.com, tripit.com or other SAP Concur products and solutions

• SAP Concur support updates (such as case notifications)

Business Purpose / Client Benefit: DMARC compliance provides better security for emails sent from SAP to its clients.

There are currently no planned changes.