July 2021 Mobile Professional Edition Admin Summary
Update #1
Release Note Summaries
With this release, mobile users now have the capability to have an e-Bunsho timestamp applied to receipt images they have captured with the ExpenseIt feature in the SAP Concur mobile app.
Business Purpose / Client Benefit: The e-Bunsho timestamping process has previously only been available in Concur Expense, and with this enhancement this functionality is now expanded to ExpenseIt within the mobile app. Users capturing receipts with the ExpenseIt feature in the mobile app now have their images automatically sent for e-Bunsho timestamping.
With this release, mobile users now have the capability to have an e-Bunsho timestamp applied to multipage receipt images they have captured in the SAP Concur mobile app.
Business Purpose / Client Benefit: The e-Bunsho timestamping process has previously only been available in Concur Expense, and with this enhancement this functionality is now expanded to the mobile app. Users capturing multi-page receipts in the mobile app now have their images automatically sent for e-Bunsho timestamping.
These changes are part of the SAP Concur solutions’ continued commitment to maintaining secure authentication.
The SAP Concur mobile app Auto Sign-In setting can be enabled or disabled for a company. If it is enabled for the company and if a user subsequently enables the setting in their SAP Concur mobile app settings, after a user signs in to the mobile app, they are never again prompted to enter credentials to sign in to the app.
With the November 2020 release, SAP Concur solutions implemented a redesigned sign in page that does not support the Auto Sign-In setting in the SAP Concur mobile app. The redesigned sign in page instead supports the mobile authentication lifetime policy, which enables clients to specify a period of time after which uses must re-enter their credentials to sign in to the SAP Concur mobile app.
Like the Auto Sign-In setting, the mobile authentication lifetime policy can be enabled or disabled for a company. If the policy is disabled, after initially signing in to the app, users are not prompted for credentials again unless they manually sign out of the app, similar to the Auto Sign-In setting. If the policy is enabled, users are prompted to reauthenticate after the period of time specified by the policy has elapsed.
Business Purpose / Client Benefit: The retirement of the automatic sign-in feature and implementation of the mobile authentication lifetime policy better supports secure authentication by removing the less secure automatic sign-in setting.
The Mobile Sign In page has been redesigned and improved. The enhancements improve the user experience, improve security and simplify configuration. These changes also assist customers who use more than one Identity Provider (like OKTA or Azure) for Single Sign-On (SSO).
Users see the new sign-in pages and have an option to switch back to the old sign-in page design. The option to switch between the old and new page designs will be removed in the October release (9.96).
These changes are part of the SAP Concur solutions’ continued commitment to maintaining secure authentication.
With the November 2020 Mobile release (9.86), SAP Concur solutions introduced a redesigned mobile sign-in page. To support the upcoming retirement of the Mobile PIN sign-in option, the new page design does not support mobile PIN sign-in. However, users can click a link at the top of the redesigned sign-in page to switch back to the old sign-in page design and can use the mobile PIN sign-in option on that page.
SAP planned to retire the mobile PIN sign-in option and remove the ability to switch back to the old sign in experience in the May 2021 mobile release (9.91). In response to client feedback and to provide clients with more time to adjust to the retirement of the mobile PIN sign-in option, SAP postponed removal of the option to switch between the old and new page designs to the October release (9.96). Prior to the October release (9.96), users can continue to use the mobile PIN sign-in option by switching back to the old page design, but SAP strongly recommends clients transition their users to the new sign-in experience as soon as possible.
SAP also plans to make the following improvements to the sign-in experience:
Enhancements to help users learn what options they have to sign in to the mobile app, how to sign in and how often their organisation requires them to sign in
Enhancements to encourage the use of biometric sign-in such as fingerprint TouchID and face recognition integration
Updates to our existing documentation and the training materials available to users
Improvements to responses to user questions and feedback in the app stores
On the new sign-in page and with the retirement of the mobile PIN sign-in option, users can continue to sign into the mobile app through the following methods:
Single Sign-On (SSO)
Mobile SSO
SAP Concur SAML v2 SSO (SAML v2)
Username and password
Verified email address and password
For companies that have Single Sign-On (SSO) enabled for the web version of SAP Concur solutions, we recommend that they enable SSO on the SAP Concur mobile app, ideally migrating to SAML v2.
For information about migrating to SAML v2, refer to the SSO Service: Overview Guide (English Only) and the Shared: SSO Management Setup Guide (English Only).
Business Purpose / Client Benefit: The retirement of the mobile PIN sign-in option better supports secure authentication by removing the less secure PIN option, simplifies the way users sign into the SAP Concur mobile app and makes the mobile sign-in experience more consistent with the Web sign-in experience.
SAP Concur is currently in the process of re-evaluating this change. With the next release, this information will be removed. If this change is considered again, information will appear in the release notes document.
Planned Change Summaries
The items in this section are summaries of the changes targeted for future releases. SAP Concur reserves the right to postpone implementation of – or completely remove – any enhancement/change mentioned here.
IMPORTANT: These Planned Changes may not be all of the upcoming enhancements and modifications that affect this SAP Concur product or service. The Planned Changes that apply to multiple SAP Concur products and/or services are in a consolidated document. Please review the additional Planned Changes admin summaries available in the July 2021 Shared Planned Changes Professional Edition Admin Summary.
Targeted for Q3, mobile users will be able to capture a fixed amount fapiao in the SAP Concur Fapiao Capture mini app via their mobile device camera or gallery.
Targeted for Q3, mobile users will be able to manage allowed purchasers configuration and details in the SAP Concur Fapiao Capture mini app.
Business Purpose/Client Benefit: Users will be able to easily maintain an allowed list of purchasers within the SAP Concur Fapiao Capture mini app.
Client Notifications
Accessibility Updates
SAP implements changes to better meet current Web Content Accessibility Guidelines (WCAG). Information about accessibility-related changes made to SAP Concur solutions is published on a quarterly basis. You can review the quarterly updates on the Accessibility Updates (English only) page.
SAP Concur Non-Affiliated Subprocessors
The list of non-affiliated subprocessors is available here: SAP Concur list of Subprocessors (English Only)
Supported Browsers
Supported browsers are available with the other SAP Concur monthly release notes, accessible from What's New - Professional Edition