Request

For quite some time, In-Product Messaging (IPM) within Concur products has been available for US customers.

The messaging that is presented to each US user is based on data provided by a well-known US-based "recommendation" engine. That engine, however, is not the best fit for the stricter laws in the European Union (EU). So, in an effort to comply with the EU laws, Concur developed its own recommendation engine for its In-Product Messaging System.

In mid-November, IPM will be enabled for all EU customers, using Concur's In-Product Messaging System. Also, since the new system provides a better all-around IPM experience, US customers will soon see IPM using the new system.

Just like today for US users – the content, timing, location and frequency of a message are all defined by each message campaign and by the characteristics of each company and each user.

For customers hosted in the EU data centre, we provide a mechanism that allows any user to opt out of specific in-product messages.

Terminology

In the November release, Concur changed the following French Canadian term.

Business Purpose / Client Benefit: This change improves accuracy and consistency of the French Canadian version of all Concur solutions.

Release Calendar

The 2018 release calendar is available. The release calendar shows all of the monthly releases for 2018, as well as the release note schedule, Travel client presentations and tradeshows.

Access the calendar here: Client Release Calendar (English Only)

Planned Changes

The items in this section are targeted for future releases. Concur reserves the right to postpone implementation of – or completely remove – any enhancement/change mentioned here.

Concur is announcing the End of Support for plain text FTP as a means to transfer data to and from Concur.

Plain text FTP is not a secured protocol and has inherent security vulnerabilities. On 15th May, 2018, Concur Operations will apply a security update to our File Transfer infrastructure, restricting the use of plain text FTP as a part of our ongoing commitment to securing our customers’ data and meeting the audited security requirements of the "Concur Trust Platform".

Client Notifications

The list of non-affiliated subprocessors is available here: Concur Non-Affiliated Subprocessors (English Only)

Monthly browser certifications, both current and planned, are available with the other Concur monthly release notes, accessible from What's New - Professional Edition