Payment Manager

With the September release, SAP Concur will add pagination to the Check Configuration List page in Invoice Payment Manager. A maximum of 25 check configurations are displayed on each page.

Business Purpose/Client Benefit: This change improves page performance when a large number of check configurations are listed.

Authentication

These changes are part of the SAP Concur continued commitment to maintaining secure authentication.

SAP Concur support for Hash-Based Message Authentication Code (HMAC) has been deprecated.

SAP Concur provides a Single Sign-On self-service option that enables client admins to set up their SAML v2 connections without involving an SAP Concur support representative.

For more information about the Single Sign-On self-service option, refer to the Shared: Single Sign-On Overview (English Only) and the Shared: Single Sign-On Setup Guide (English Only).

Business Purpose/Client Benefit: This change provides better security and improved support for users logging in to SAP Concur products and services.

A new Company Request Token self-service tool is now available to SAP Concur admins who have been assigned the Company Admin or Web Services Admin role.

The Company Request Token self-service tool enables clients to generate the Company Request Token that is required to request a JSON web token (JWT) when connecting to APIs on the SAP Concur platform.

Business Purpose/Client Benefit: The Company Request Token self-service tool enables clients to generate Company Request Tokens without contacting SAP Concur support. This tool also enables clients to generate a replacement Company Request Token without assistance from SAP Concur support if their Company Request Token expires or is lost.

Client Web Services

On 21 August, the Register Partner Application page was deactivated.

With the October release, a new application management self-service tool will replace the Register Partner Application page.

For more information, refer to the **Planned Changes ** Self-Service Tool for Application Management note in the September Final Shared Planned Changes release notes (English only).

Prior to the release of the new self-service tool, clients with SAP Concur Client Web Services can contact Client Web Services to register new applications.

Clients who do not have SAP Concur Client Web Services can still contact SAP Concur support to obtain an App ID as needed.

Business Purpose/Client Benefit: The Register Partner Application page was used to create OAuth 1.0 (legacy) applications. OAuth 1.0 was deprecated on 4 February 2017.

For more information about the deprecation of OAuth 1.0 and migration to OAuth 2.0, refer to the SAP Concur Developer Portal.

The new self-service tool for application management will enable clients to create OAuth 2.0 compliant applications.

Concur Mobile App

In late September, the Concur Mobile Registration page will be updated. To navigate to the updated Concur Mobile Registration page, click Profile > Profile Settings > Concur Mobile Registration. The updated Concur Mobile Registration page includes three new sections:

• Mobile Sign-In Policies

• Sign-In IDs

• Download the App

Business Purpose/Client Benefit: The Concur Mobile Registration page update provides users with more information on their sign-in IDs and their organisation's mobile sign-in policies.

File Transfer Updates

This release note is intended for technical staff responsible for file transmissions with SAP Concur products. For SAP Concur clients and suppliers participating in data exchange through various secure file transfer protocols, SAP is making changes that provide greater security for those file transfers.

As of 10 April, 2021, non-SFTP (Secure File Transfer Protocol) protocols and SFTP password authentication are not allowed to connect to SAP Concur for file transfers:

• Non-SFTP file transfer accounts must switch to SFTP with SSH Key Authentication.

• SFTP file transfer accounts that use password authentication must switch to SSH key authentication.

• SFTP password reset requests require the client to provide an SSH key for authentication.

On 12 April 2021, SAP started disabling non-compliant file transfer connections. The process of disabling non-compliant accounts will continue throughout 2021. If you have multiple file transfer connections configured, this change applies to all of your file transfer connections.

This announcement pertains to the following file transfer DNS endpoints:

• st.concursolutions.com

• st-eu.concursolutions.com

• vs.concursolutions.com

• vs.concurcdc.cn

Business Purpose / Client Benefit: These changes provide greater security for file transfers.

Files transferred to SAP Concur products must be encrypted with the SAP Concur public PGP key, concursolutionsrotate.asc.

concursolutionsrotate.asc

• Key file is available in client’s root folder

• Key ID 40AC5D35

• RSA 4096-bit signing and encryption subkey

• Key expires every 2 years

• Client is responsible for replacing the key before it expires

  • Next expiry date: 4 September 2022

  • SAP Concur plans to replace the current rotating public PGP key in the client’s root folder 90 days before the expiration date

The SAP Concur legacy PGP key (key ID D4D727C0) remains supported for existing clients but will be deprecated in the future.

SAP Concur strongly recommends that clients use the more secure rotating public PGP key for file transfers. To facilitate the use of the more secure rotating public PGP key for file transfers, SAP Concur added the key to existing client’s home folders on Friday 15 January 2021.

This announcement pertains to the following file transfer DNS endpoints:

• st.concursolutions.com

• mft-us.concursolutions.com

• vs.concursolutions.com

• st-eu.concursolutions.com

• mft-eu.concursolutions.com

Business Purpose / Client Benefit: The rotating public PGP key provides greater security for file transfers.

This Release Note is intended for the technical staff responsible for file transmissions with SAP Concur. For our clients and suppliers participating in data exchange, SAP Concur is maintaining our file transfer subsystem to provide greater security for those file transfers.

SAP Concur is in the process of migrating entities that currently use a legacy process for moving files to a more efficient and secure file routing process that relies on APIs.

Clients whose entities are currently configured to use the legacy process will be migrated to the more efficient process sometime between now and 24 January 2022. After they are migrated to the more efficient process, clients will see the following improvement:

• With the legacy process, clients had to wait for the file move schedule to run at a specified time. With the more efficient and secure API-based process, extracts and other outbound files from SAP Concur will be available within the existing overnight processing period shortly after the files are created.

This announcement pertains to the following file transfer DNS endpoints:

• st.concursolutions.com

Business Purpose / Client Benefit: These changes provide greater security and efficiency for file transfers.

Localisation

With the September release, SAP Concur plans to change the following terms in the Traditional Chinese version of the SAP Concur user interface to bring consistency to the translation of Attendee(s):

Business Purpose / Client Benefit: These revisions provide a more accurate translation and improved user experience.

Miscellaneous

On 20 September, a new permission, SAP Fiori Theme Preview, will be added to the list of permissions in Concur Travel Professional edition. When the SAP Fiori Theme Preview permission is assigned to a user, the user sees a new switch in the header of their SAP Concur site. They will also see a New Theme info bubble.

The switch enables the user to switch from the SAP Concur standard theme to the SAP Fiori Theme. The info bubble displays a brief message about the switch.

The new theme includes changes to visual elements such as fonts, colours and icons. In addition, some top-level tabs and menu items are relocated to the SAP Concur Home menu. These changes are site-wide and apply to all of the user’s SAP Concur products.

Business Purpose/Client Benefit: The SAP Fiori theme harmonises the look and feel of the SAP Concur UI with the look and feel of other SAP products, providing a more consistent user experience. The permission enables a client admin to allow designated users to preview and test the SAP Fiori theme.

Test Entities

As per GDPR (General Data Protection Regulation) compliance requirements, clients can submit a Support ticket to request the Right To Be Forgotten (RTBF) for any user in Implementation (Test) entities. A Data Retention Administrator can then follow the steps outlined in the documentation to purge a user from the Test entity.

Business Purpose/Client Benefit: This enhancement is part of the SAP Concur requirement for GDPR compliance.

Invoice Pay

SAP Concur has been pursuing a multi-year effort to transition our portfolio of payment solutions to partner-enabled solutions. This is evidenced by our robust partner options for Concur Invoice payments.

As part of this announcement, SAP Concur plans to release Invoice Provider ACH, a new feature that will enable clients to directly manage supplier ACH payments in Payment Manager. With this solution, clients can manage delivery of funds and remittance information, as well as tracking returns and failed payments, with minimal impact on suppliers.

For the client, the experience will not change, only Bambora will be the payment provider executing the ACH payments from the client’s bank account to the supplier’s bank account. They will continue to work with Payment Manager to perform the same tasks, now using the new Invoice Provider ACH funding accounts they have set up for this purpose.

Business Purpose/Client Benefit: This change is part of a transition to partner-enabled solutions to support future product enhancements and richer integration.

SAP Concur has been pursuing a multi-year effort to transition our portfolio of payment solutions to partner-enabled solutions. This is evidenced by our robust partner options for Invoice payments.

At this time, SAP Concur is accelerating the decommissioning of the Invoice Pay ACH feature of Concur Invoice as of 1 January 2022. As we move into the next phase of our pay strategy via partner solutions, this decommission will require clients using Invoice Pay ACH to enable alternative solutions as payments will not be made to suppliers starting on 15 November 2021.

Business Purpose/Client Benefit: This change is part of a transition to partner-enabled solutions to support future product enhancements and richer integration.

Purchase Order

In a future release, SAP Concur plans to implement a limit on the size of the file attachments (images) that can be transmitted with a purchase order (PO). When this change is implemented, POs with attachments that exceed the limit will remain in a Pending Transmission status and users will receive a notification that the PO cannot be transmitted due to the size of the attachment. Users can remove the attached files and reupload images that meet the requirement to retransmit the PO.

Business Purpose/Client Benefit: This change helps to ensure that the Concur Invoice email service supports PO transmission in all environments.