Concur Invoice Professional Edition Administration Help

August 2019 Mobile Professional Edition Admin Summary

Release Note Summaries

The items in this section are summaries of the release notes for this month. The Professional Edition release notes are accessible from What's New - Professional Edition.
Android / iPhone / iPad – Updated Expense Screen Available for Approvers

With this release, the Expense screen - for approvers - has been updated in the SAP Concur mobile app.

Updates are listed below:

  • The Expense screen has been redesigned to make it easier for approvers to access expense details.

  • On the Expense screen, approvers can now view a preview of an attached receipt at the top of the screen.

  • To allow approvers easier access to amount details (such as transaction amount, posted amount and exchange rate), the Amount field has been moved to the top of the expense details list.

  • Navigation for the following intricate expense details have been added (below the Amount field) to the Expense screen:

    • Attendees

    • Itemisations

    • Allocations

    • Mileage Route for Mileage expenses

    • Travel Allowance expense adjustments

Android / iPhone / iPad – New High Security Account (HSA) and Mobile Authentication Lifetime Company Settings

With this release, admins now have access to the new High Security Account (HSA) and Mobile Authentication Lifetime settings on the Company Settings page within the web version of SAP Concur.

HIGH SECURITY ACCOUNT (HSA)

For customers with significant security requirements, this new setting provides the option to prevent the encryption key to be stored on the user’s mobile device. Because of this, users will be required to create an additional application password that will decrypt their data in memory.

This passcode will need to be entered with every cold start of the mobile app. A cold start refers to an app starting from scratch. For example, a cold start can happen when a user launches the mobile app - for the first time - since restarting their mobile device.

To add an additional password, the user must create it when they first set up the SAP Concur mobile app on their mobile device. If their company has the High Security Account (HSA) setting turned on, the user will be asked – during the initial setup of the app - to add an additional password, which they will need to enter with every cold start of the mobile app.

MOBILE AUTHENTICATION LIFETIME

This new setting/module property allows admins to set timeouts - anywhere from 15 minutes to 120 days (172,799 minutes) – to a user’s account. When the user’s account times out they will need to re-authenticate their account.

If the user needs to re-authenticate their account, they can do this - in the usual way - by entering the combination of credentials that are required by their company to sign into the mobile app.

Business Purpose / Client Benefit: This setting allows for more security for SAP Concur mobile app user authentication.

Planned Change Summaries

The items in this section are summaries of the changes targeted for future releases. SAP Concur reserves the right to postpone implementation of – or completely remove – any enhancement/change mentioned here.

IMPORTANT: These Planned Changes may not be all of the upcoming enhancements and modifications that affect this SAP Concur product or service. The Planned Changes that apply to multiple SAP Concur products and/or services are in a consolidated document. Please review the additional Planned Changes admin summaries available in the September 2019 Shared Planned Changes Professional Edition Admin Summary.

**Planned Changes** Android / iPhone / iPad – SAP Concur Mobile App Deprecation Policy

SAP Concur will introduce a new deprecation policy for the mobile app. With this new deprecation policy, SAP Concur will no longer manage the requirements of the older versions of the mobile app, which allows resources to focus on current mobile features and enhancements. It also defines the process of marking attributes or features that should be inaccessible to users.

When the current mobile app version on a user’s device is older than the two latest versions, SAP Concur will notify them - through a Message Centre message and push notifications – that they are no longer using a supported version of the app. These messages are targeted to be sent out to users starting with the October (9.74) mobile app release.

When the current mobile version of the app is older than the last 7 versions, users will see an upgrade notice on the login page and will no longer be able to access the SAP Concur mobile app on their mobile device. Targeted for April 2020 (9.79), users with versions older than 9.72 will lose access to the SAP Concur mobile app.

For more information about the retention policy, review this FAQ (English Only).

Additional information about this policy will be provided in future release notes.

Business Purpose / Client Benefit: This policy will encourage users to use the most recent version of the mobile app with current features available on the app. It also provides users with more stable versions of the app that are better maintained.

**Planned Change** Android / iPhone / iPad – Updated Request Workflow

Over the next two releases, SAP Concur mobile app users will have access to the newly redesigned Request workflow within the mobile app.

SCHEDULE

The updates will be available – to all SAP Concur mobile app users – as follows:

  • iOS (iPhone/iPad): September release (9.73)

  • Android: October release (9.74)

REQUEST WORKFLOW UPDATES

The updates include:

  • The multiple policies per user feature is now available to SAP Concur mobile users whose company allows them to select from multiple policies.

  • All fields - including custom fields - are now supported on the New Request screen and the Details tab on the request details screen.

  • The Requests screen was enhanced to make it easier for the user to access request information. The new Active and All tabs were added, and their details include:

  • On the new Active tab, you can access:

    • Sent back requests

    • Requests currently being processed by a Request Administrator

    • Requests currently awaiting TMC Agent processing

  • On the Active tab, you can also:

    • Create a new request

    • Modify a request

    • View all tabs

    • Edit attach, view and print attached images

    • Add a comment on the header

    • Print a request

    • Submit a request

    • View unsubmitted and submitted requests.

  • On the new All tab, users can access:

    • Unsubmitted requests

    • Sent back requests

    • Requests currently being processed by a Request Administrator

    • Requests currently awaiting TMC Agent processing

    • Requests processed by TMC Agents

    • Requests processed by a Request Administrator

  • In the All tab, users can also:

    • Create a new request

    • Modify a request

    • View all tabs

    • Edit attach, view and print attached images

    • Add a comment on the header

    • Print a request

    • Submit a request

    • View unsubmitted and submitted requests

    • View approved and processed requests

  • View red and yellow earmarked requests flagged for exceptions

  • The request details screen was enhanced to make it easier for the user to access request information. The new Details and Expense tabs were added, and their details include:

  • At the top of the request details screen, easily review the following request details:

    • Total amount

    • Submission status

    • Request name

    • Requested dates

    • Request ID

  • On the new Details tab, you can:

    • View all fields

    • Fill in fields

    • Modify request details

    • Create segments

    • View segments

    • Modify segments

    • Delete segments

  • On the new Expense tab, you can:

    • View expense details

  • A new segments menu was added to the request details screen, which includes these segment options:

    • Air Ticket

    • Car Rental

    • Railway Ticket

    • Hotel Reservation

Client Notifications

The items in this section provide reference material for all clients.

SAP Concur Non-Affiliated Subprocessors

The list of non-affiliated subprocessors is available here: SAP Concur list of Subprocessors (English Only)

Monthly Browser Certifications

Monthly browser certifications, both current and planned, are available with the other SAP Concur monthly release notes, accessible from What's New - Professional Edition