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For clients to see which budget is matched with a spending item when an audit rule is triggered, SAP Concur now provides additional notifications for which clients can insert parameters for budgets. Clients can then receive messages on top of their screen notifying them that a budget with a certain description and owner is, for example, over the budget threshold.

The table below lists the available budget parameters.

Business Purpose / Client Benefit: This feature enables clients to see which budget is failing and if one or more budgets are over the threshold, and thereby providing clients with important information to make budget decisions.

With this release, clients will have an option in the card and list view on the Budget Overview page of the Budget Dashboard, where they can see year-to-date information about a budget. For monthly and quarterly budgets, the budget amount will be based on the budget amount of the current budget period plus prior budget periods of the current fiscal year.

Business Purpose / Client Benefit: This enhancement gives clients a clearer view of how their budget spend is doing from the start of the fiscal year up until today.

Clients will now see two new columns, Created and Last Modified, in Budget Items. If an expense claim, invoice, request or purchase request was created before a budget item was created, clients will be able to tell if the budget was picked up by looking at the dates in these columns.

Business Purpose / Client Benefit: This enhancement will provide information about when budget items were created and modified to ensure a specific budget was included in the transaction.

SAP Concur is transitioning to a new email infrastructure for outbound email from our services to SAP Concur users. Because of this, companies who filter inbound email based on the sending IP address must add new IP addresses to their Safe Sender list to ensure that their users receive email from SAP Concur.

Initially, the issue described here affected only companies that use Concur Expense. Starting in January, email from other SAP Concur services (such as Concur Travel and Concur Pay) will move to the new email infrastructure.

We will continue to add other services. Please monitor the release notes for more information about the timing of the additional changes.

All companies must take all reasonable steps to protect the personal and sensitive information of their employees. Per recommended security-related best practices, custom fields should not contain personal or sensitive data.

NEXT STEPS

If your company is currently using custom fields to store personal or sensitive data (for example, Social Security numbers, family member names or any other personally identifying information), you should plan to remove this information from your existing fields within the service and modify your current configuration.

Refer to the FAQ (English Only) for additional information.

These changes are part of the SAP Concur continued commitment to maintaining secure authentication.

With this release, SAP Concur no longer supports composite login sign-in page URLs.

Composite login functionality allowed users to log in to SAP Concur products using a login ID that did not include a domain name.

All users who use only their username (ex: johndoe) to log in must now use their CTE Login Name rather than their login ID to log in to SAP Concur products.

The typical URL for a composite login page includes the name of the entity (ex: entity=pxxxxxxxxx) and looks like this: https://www.concursolutions.com/signin.asp?entity=pxxxxxxxxx.

All clients will now use the standard Sign In page to access SAP Concur products. The standard sign in page is located at the following address: https://www.concursolutions.com/nui/signin

IMPORTANT!

Only the user-facing portion of composite logins is being deprecated at this time. The employee import (scheduled, overnight) and the user import (on-demand, spreadsheet) are not affected. The import will succeed, and the full username will be formed just as it is currently. When composite login information is no longer accepted in the imports, information and instructions will be provided in the release notes.

EFFECTS ON USERS

Users who log in to a composite login page (https://www.concursolutions.com/signin.asp?entity=pxxxxxxxxx) and do not use the at (@) symbol in their user name must click the Forgot your user name? link on the Sign In page to retrieve their user name without assistance (preferred) or contact their company administrator to get their CTE Login Name. User passwords remain the same.

Single Sign-On functionality is not impacted by this change. The following users will not be impacted because they do not log in using https://www.concursolutions.com:

• SAP Concur web SSO

• Concur mobile username/password

• Concur mobile SSO

Business Purpose / Client Benefit: Deprecating this feature improves login stability and login success rates, while reducing login dependency.

These changes are part of the SAP Concur continued commitment to maintaining secure authentication.

With this release, SAP Concur will add a new Forgot Password feature to the SAP Concur Sign In page, providing an updated experience for users who log in with user name and password credentials.

Depending on a company's configuration, several other options for the forgotten password process might have been available. With this release, those additional options will be removed. The additional options that will be removed are as follows:

• Security Questions: Users will no longer receive security question prompts for login authentication.

• On-page text: Company custom text will no longer display.

• Password hints: The Send me an email with my password hint option will no longer be available.

Business Purpose / Client Benefit: This feature provides greater security for user passwords and streamlines the user experience.

These changes are part of the SAP Concur continued commitment to maintaining secure authentication.

User passwords can no longer be reset or updated through the User Import and Employee Import features. You can still set the password for new users during the initial import through the User Import and Employee import features.

USER IMPORT

The password field is still available in the downloadable Excel template, but is only read during the initial import of the file, or when creating a new user in the system. Subsequent uses of the field are ignored by the system.

For general information about this functionality, refer to the Shared: User Import User Guide.

EMPLOYEE IMPORT

The password fields are still available in the 100, 300, 305, and 310 record sets, but they are only read during the initial import of the file, or when creating a new user in the system. Subsequent uses of the fields are ignored by the system. The update and replace password features on the 100 record are no longer used.

For general information about this functionality, refer to the Shared: Employee Import Specification.

Business Purpose / Client Benefit: These changes provide greater security for user passwords.

Expense

Previously in Concur Expense, expense claims were consumed including tax. With this release, clients can now choose whether expense claims are consumed with or without tax. In other words, previously only the gross amount was included. Now, when the Use expense net amount budget setting is selected (enabled) in Budget Configuration, the reclaim amount will be subtracted from the gross amount. This is useful in countries in which companies can reclaim taxes from expense claims, for example, countries that use VAT.

Business Purpose / Client Benefit: This feature enables a budget to consume only those amounts that cannot be reclaimed for tax authorities.

Invoice

Clients will now be able to track spend per supplier when they configure budget items for Concur Invoice. This is useful information if clients want to renegotiate better terms with a supplier or move to a different supplier who offers the same goods or services, but at a better price. In addition, a sudden increase in the spend amount to a supplier might warrant an investigation to check that no illicit spend has occurred.

Business Purpose / Client Benefit: This feature makes it easier for clients to track spend per supplier.

All Products

Beginning in a future release (targeted for June), clients will access SAP Concur products and services via the following domains:

• *.concursolutions.com

• *.concurcdc.cn

This change is targeted for 8 June 2019.

Please contact appsec@sap.com for any questions regarding this change.

Business Purpose / Client Benefit: This change will allow customers to access SAP Concur services in a consistent, secure manner.

These changes are part of the SAP Concur continued commitment to maintaining secure authentication.

Single Sign-On allows users to access multiple applications using one set of login credentials. Currently, SAP Concur has two methods for signing in: with a user name and password or using SSO with identity provider (IdP) credentials, such as a user's login credentials for their organisation.

SAP Concur is planning to add a Manage Single Sign-On (SSO) feature to SAP Concur products that provides clients with a self-service option for setting up SSO for their organisation. SSO is currently supported for Concur Expense, Invoice, Request and Travel.

The new Manage Single Sign-On (SSO) feature is a replacement tool for clients using existing SSO configuration on the Security Keys page and a new tool for clients that now want to implement SSO at their organisation. Existing SSO configuration on the Security Keys page and the new SSO Self-Service tool will both be available until everyone has migrated to the new SSO Self-Service tool.

Other SAP Concur products and services are outside the scope of this initial release.

Business Purpose / Client Benefit: This feature provides SAP Concur clients with a self-service option for setting up SSO.

SAP Concur is currently in the process of re-evaluating this change. With the May release, this item will be removed from the release notes. If this project is considered again, information will appear in the release notes.

SAP Concur is currently in the process of re-evaluating this change. With the May release, this item will be removed from the release notes. If this project is considered again, information will appear in the release notes.

SAP Concur is planning to add a new Sign In page, providing an updated login experience for users who log in with a user name and password credentials. Current Single Sign-On (SSO) users will be able to start the SSO login process at www.concursolutions.com. This feature is planned for 2019.

The new Sign In page feature includes the following:

• Two-step login: provides enhanced security, meets current industry standards and provides a better login success rate

• Multi-account login: allows administrators to log in with multiple accounts (planned for a future release)

• User avatar: enhances the user experience (planned for a future release)

Business Purpose / Client Benefit: This feature provides better security and a faster, convenient experience for users logging in to SAP Concur products and services.

Concur Expense and Concur Request

Budget Insight is a budget management tool that is being retired on 31 December 2019. It is recommended that clients who want to use budget functionality purchase the new Budget product that SAP Concur released last year. The new Budget feature offers greater functionality, an improved UI and additional integrations with SAP Concur products. Most notably is the inclusion of additional expense data from Concur Expense, Concur Invoice, Concur Travel and Concur Request (previously only data from Concur Expense and Concur Request were available).

Business Purpose / Client Benefit: The retirement of Budget Insight will provide clients with the opportunity to purchase the new Budget product that SAP Concur offers and that gives greater value to clients by making budgets visible, actionable and near real-time.