April 2017 Request Professional Edition Admin Summary

Request

Ignore New PNRs with Travel Request IDs

With this release, Concur will ignore PNRs on the Claim Queue or from TBF (Travelport Booking Feed) if they have a Request ID and do not yet exist in Concur.

Business Purpose / Client Benefit: This change relieves a pain point for TMCs and clients. Historically, Concur has advised TMCs to not place PNRs on the Claim Queue or allow them to be sent via TBF if they were going to eventually appear on the Offline Approval Queue. That process proved unworkable.

After this release, TMCs will be able to create a PNR with a Request ID and let it flow to Concur normally without worrying about disrupting the approval process. Once the PNR is consumed from the Offline Approval Queue, Concur will accept future updates from the Claim Queue or TBF.

Terminology

Terminology Changes – Italian

Concur changed the following Italian terms.

English Term	Previous Italian Term	Updated Italian Term
segment	segmento	tratta
workflow	regola del flusso di lavoro	workflow

Business Purpose / Client Benefit: This change improves accuracy and consistency of the Italian version of the Concur user interface.

Terminology Changes – Spanish

Concur has updated the following Latin American Spanish terms.

English Term	Previous Spanish Term	Updated Spanish Term
allocation	distribución	asignación
allocate	distribuir	asignar

Business Purpose / Client Benefit: This change improves accuracy and consistency of the Latin America - Spanish version of the Concur user interface.

**Coming Soon** Terminology Change – Brazilian Portuguese

In the May release, Concur will change the following Brazilian Portuguese terms.

English Term	Previous Brazilian Portuguese Term	Updated Brazilian Portuguese Term
route	rota	trajeto
employee	empregado	funcionário

Business Purpose / Client Benefit: These changes improve accuracy and consistency of the Brazilian Portuguese version of all Concur solutions.

**Coming Soon** Terminology Changes – Dutch

In the May release, Concur will change the following Dutch terms.

English Term	Previous Dutch Terms	Updated Dutch Term
vendor	leverancier / aanbieder / merchant / bedrijf	leverancier
supplier	leverancier / aanbieder / bedrijf	leverancier
merchant	leverancier / merchant	handelaar
provider	leverancier / aanbieder / verstrekker / provider / verlener / uitgever	aanbieder

Business Purpose / Client Benefit: These changes improve accuracy and consistency of the Dutch version of all Concur solutions.

**Coming Soon** Terminology Changes – Italian

In the May release, Concur will change the following Italian terms.

English Term	Previous Italian Term	Updated Italian Term
cash advance	anticipo di cassa	anticipo
line item	voce riga	voce

Business Purpose / Client Benefit: These changes improve accuracy and consistency of the Italian version of all Concur solutions.

**Coming Soon** Terminology Change – Swedish

In the May release, Concur will change the following Swedish term.

English Term	Previous Swedish Term	Updated Swedish Term
line item	radobjekt	radpost

Business Purpose / Client Benefit: This change improves accuracy and consistency of the Swedish version of all Concur solutions.

Supported Configurations

Support for TLS v 1.0 Encryption Protocol to End – DATE MOVED FOR THE US DATACENTRE

Please note these dates:

- EU datacentre: Completed on Tuesday, 4 April 2017

- US datacentre: MOVED TO Wednesday, 31 May 2017

Concur announces an End of Support cycle for version 1.0 of the TLS encryption protocol, continuing support for the more secure 1.1 and 1.2 versions of TLS. As background, the TLS protocol allows secure back and forth communications between a phone or computer and a cloud-based service.

Note that, since less than 1% of Concur users are logging in to Concur Solutions using browsers or phones limited to version 1.0, a very small number of users are affected by this support discontinuation.

Please note the new end of support date is May. We have moved the date in order to give our clients ample time to understand and make the required manual changes to their browser's security settings. These changes will be detailed in an upcoming service release.

Business Purpose / Client Benefit: Concur is taking this step after careful consideration of both the client’s security and ease of upgrade to the newer, more secure 1.1 and 1.2 versions of TLS. This end of life plan for TLS v 1.0 ensures our clients are communicating with Concur services in a safe and secure manner using TLS v. 1.1 and newer.

Internet Explorer 10 Deprecation – UI Banner

After Concur has deprecated TLS 1.0 from concursolutions.com, Internet Explorer 10 will be queued for deprecation in August 2017. Microsoft deprecated Internet Explorer 10 as of 12 January 2016.

A banner will be added in Concur in April 2017 to notify remaining users of Internet Explorer 10 that their browser version will no longer be supported and to upgrade to Internet Explorer 11.

User/Customer Benefit: Upgrading to Internet Explorer 11 will enable companies to use a supported Microsoft browser that – by default – supports TLS 1.2.

**Coming Soon** Microsoft IE v.10 Browser Support Ends 18 August 2017

Support for Microsoft Internet Explorer (IE) version 10 browsers under Concur products will end on 18 August 2017. Concur strongly advises clients using IE v.10 to update to the latest IE browser version before that date, or to install and work with another supported browser.

Notifications

Concur Non-Affiliated Subprocessors

The list of non-affiliated subprocessors is available here (English Only): Concur Non-Affiliated Subprocessors

If you have questions or comments, please reach out to: Privacy-Request@Concur.com

Monthly Browser Certifications

Monthly browser certifications, both current and planned, are available with the other Concur monthly release notes.