Model Changes

Report Changes

With the September 2021 release, SAP Concur changed the following terms in the Traditional Chinese version of the SAP Concur user interface to bring consistency to the translation of Attendee(s):

With the December 2021 release, SAP Concur is changing these terms in the Traditional Chinese version of the applicable reports and report Prompts pages in Analysis and Intelligence.

We are targeting to change these terms in the Cognos data model with the January 2022 release.

For more information about the term changes in the data model, refer to the **Planned Changes** Updated Translation for Attendee Terms (Traditional Chinese) – Model admin summary in the Planned Changes section.

Business Purpose / Client Benefit: These revisions provide a more accurate translation and improved user experience.

AFFECTED REPORTS

The attendee terms are updated in the Traditional Chinese version of the following standard reports in Analysis and Intelligence:

• Compliance > Attendee Analysis (Intelligence only)

• Compliance > Attendee Details

• Compliance > Attendee Summary

• Compliance > Health Care Attendee Spending

• Fraud > Duplicate Meal Attendees (Intelligence only)

• Invoice > Attendee Details

• Invoice > Attendee Summary

• Meetings > Meeting Attendee Flight Details

• Meetings > Meeting Attendee Flight Segments

• Meetings > Meeting Attendee Hotels

• Meetings > Meeting Attendee Survey Answers

• Tax > Attendee Tax Amounts

Other Changes

With the December 2021 release, the second phase of the Delta Posting feature is released in the NextGen UI for Concur Expense. The Delta Posting features allows end users to reopen the expense claim and change custom fields, and multiple configuration levels allow companies to control which actions the end user can perform in a reopened report. Amount changes are also allowed, and other non-custom fields can be modified as well, if the Delta Posting feature and general forms are configured to allow a user to do so.

Analysis and Intelligence cannot support the Delta Posting feature at this time, because Analysis and Intelligence does not have the applicable data to support the feature. For example, any type of General Ledger posting reconciliation effort of data from the Analysis and Intelligence products will not be consistent if the Delta Posting feature is used.

For more information about the Delta Posting feature, refer to the SAP Integration with Concur Solutions | Delta Posting Phase 2 (Dec 2021) release note in the December 2021 Concur Expense Professional Release Notes, the Expense: SAP Integration with Concur Solutions for SAP ECC and SAP S/4HANA Setup Guide for Professional Edition, and the Expense: SAP Integration with Concur Solutions for SAP S/4HANA Cloud Setup Guide for Professional Edition.

This release note only applies to Intelligence.

This release note is intended for technical staff responsible for file transmissions with SAP Concur products. For SAP Concur customers and suppliers participating in data exchange through various secure file transfer protocols, SAP is making changes that provide greater security for those file transfers.

As of 10 April, 2021, non-SFTP (Secure File Transfer Protocol) protocols and SFTP password authentication are not allowed to connect to SAP Concur for file transfers:

• Non-SFTP file transfer accounts must switch to SFTP with SSH Key Authentication.

• SFTP file transfer accounts that use password authentication must switch to SSH key authentication.

• SFTP password reset requests require the client to provide an SSH key for authentication.

On 12 April 2021, SAP started disabling non-compliant file transfer connections. The process of disabling non-compliant accounts will continue throughout 2021. If you have multiple file transfer connections configured, this change applies to all of your file transfer connections.

This announcement pertains to the following file transfer DNS endpoints:

• st.concursolutions.com

• st-eu.concursolutions.com

• vs.concursolutions.com

• vs.concurcdc.cn

Business Purpose / Client Benefit: These changes provide greater security for file transfers.

This release note only applies to Intelligence.

This Release Note is intended for the technical staff responsible for file transmissions with SAP Concur. For our customers and suppliers participating in data exchange, SAP Concur is maintaining our file transfer subsystem to provide greater security for those file transfers.

SAP Concur is in the process of migrating entities that currently use a legacy process for moving files to a more efficient and secure file routing process that relies on APIs.

Clients whose entities are currently configured to use the legacy process will be migrated to the more efficient process sometime between now and 24 January 2022. After they are migrated to the more efficient process, clients will see the following improvement:

• With the legacy process, clients had to wait for the file move schedule to run at a specified time. With the more efficient and secure API-based process, extracts and other outbound files from SAP Concur will be available within the existing overnight processing period shortly after the files are created.

This announcement pertains to the following file transfer DNS endpoints:

• st.concursolutions.com

Business Purpose / Client Benefit: These changes provide greater security and efficiency for file transfers.

This release note only applies to Intelligence.

Files transferred to SAP Concur products must be encrypted with the SAP Concur public PGP key, concursolutionsrotate.asc.

concursolutionsrotate.asc

• Key file is available in client’s root folder

• Key ID 40AC5D35

• RSA 4096-bit signing and encryption subkey

• Key expires every 2 years

• Client is responsible for replacing the key before it expires

  • Next expiry date: 4 September 2022

  • SAP Concur plans to replace the current rotating public PGP key in the client’s root folder 90 days before the expiration date

The SAP Concur legacy PGP key (key ID D4D727C0) remains supported for existing clients but will be deprecated in the future.

SAP Concur strongly recommends that clients use the more secure rotating public PGP key for file transfers. To facilitate the use of the more secure rotating public PGP key for file transfers, SAP Concur added the key to existing client’s home folders on Friday 15 January 2021.

This announcement pertains to the following file transfer DNS endpoints:

• st.concursolutions.com

• mft-us.concursolutions.com

• vs.concursolutions.com

• st-eu.concursolutions.com

• mft-eu.concursolutions.com

Business Purpose / Client Benefit: The rotating public PGP key provides greater security for file transfers.

Model Changes

With the September 2021 release, SAP Concur changed the following terms in the Traditional Chinese version of the SAP Concur user interface to bring consistency to the translation of Attendee(s):

With the December 2021 release, SAP Concur is changing these terms in the Traditional Chinese version of the applicable reports and report Prompts pages in Analysis and Intelligence.

We are targeting to change these terms in the Cognos data model with the January 2022 release. After the terms are changed in the data model, any custom claims created using Chinese (Taiwan) that contain the attendee columns will need to be updated to the new version of the attendee columns.

Business Purpose / Client Benefit: These revisions provide a more accurate translation and improved user experience.

Report Changes

The User Rating Summary – Travel report will be removed from the Analysis - Standard Reports folder in Analysis and the Intelligence - Standard Reports folder in Intelligence.

The User Rating Summary – Travel report will be removed from our standard report offering as there has been minimal utilisation, and we want to ensure we are investing in standard reports that bring the most value to our customers.

We are currently working on a new solution for capturing detailed and actionable feedback on our products and services.

MORE INFORMATION

For more information, refer to the Miscellaneous | **Planned Changes** 5-Star Rating Replaced with New Survey release note in the August 2021 Concur Travel release notes (English only).

If you need to retain your existing user rating data, you can download your historical data before the reports are removed.

Additional information will be available in future release notes.

LOCATION OF THE REPORT

The User Rating Summary – Travel report is currently located here:

• Analysis - Standard Reports > Administration
• Intelligence - Standard Reports ‎> Administration

Other Changes

Analysis and Intelligence are powered by IBM ®Cognos®. Cognos will be updated to v11 for Analysis and Intelligence.

This update will bring some enhancements to Analysis and Intelligence, such as the following:

• Enhancements to the user interface (UI):
  • More modern-looking interface
  • Instead of hovering over actions such as 'run a report', 'schedule a report' and more menu items, they can be found with just a right click.
• Existing Report Studio will be renamed to "Report" in Cognos v11
  • Includes data element searching within the Concur Data Warehouse Model

MORE INFORMATION

For more information, refer to Cognos 11 User Interface Update.

Additional information will be available in future release notes.

UPDATE SCHEDULE

In advance of this update, we launched an early access programme on 10 July 2021. This is not open for other customers to join, but it provides an opportunity for us to prepare for the full update.

After the early access programme, we are planning to update the Analysis/Intelligence UI in groups of customers. We will update the UI automatically for each group of customers over a weekend, avoiding some weekends around holidays. We are planning to start this in November 2021 for some customers, and the update will continue into 2022.

We are updating by entity; customers with multiple entities or test sites may have different update timeframes across all their sites. You will receive a 30-day notification before we update your solution.

Due to technical reasons, we are not able to schedule any specific entity’s update; the dates are planned to be pre-determined and customers cannot move to Cognos v11 earlier or later.