Model Changes

With this release, there is a new timestamp-related field for Invoice.

Description: The new Invoice Timestamp field displays the timestamp associated with a valid invoice image for clients that use digital invoices in lieu of paper invoices. The Invoice Timestamp field is a required field for Japan's e-Bunsho regulations.

The new timestamp-related field for Invoice is located in the following folder:

• Invoice > Payment Request Capture Service > Capture Service Request Header

Report Changes

The Payment Type Filter is now added to the Combined Spend Overview dashboard. The Payment Type Filter allows clients to filter and view their combined expense and invoice spend by payment type.

WHAT THE USER SEES

The Payment Type Filter is displayed in the upper-left corner of the Combined Spend Overview dashboard. The available payment types are listed in alphabetical order with "Expense" or "Invoice" next to the payment type to indicate whether the payment type is associated with Expense spend or Invoice spend.

The first time the Combined Spend Overview dashboard runs, the dashboard displays the data for all payment types.

To filter the Combined Spend Overview dashboard by one or more payment types, select the check box next to the payment type(s) you want to view, and then click the Finish button. The dashboard can be filtered by multiple payment types at one time.

LOCATION OF THE REPORT

The Combined Spend Overview dashboard is located here:

• Intelligence - Standard Reports > Persona Dashboards > Combined Spend Dashboard

For more information about the Combined Spend Overview dashboard, refer to Chapter 16: Folder – Persona Dashboards in the Standard Reports by Folder guide (English only).

Additional visual indicators were added to the Invisible Spend Trend Analysis report to clearly distinguish visible spend from invisible spend to help quickly identify invisible spend on the report.

WHAT THE USER SEES

The graph on each tab of the Invisible Spend Trend Analysis report continues to have visible spend represented by blue bars, but invisible spend is now represented by purple bars. Also, (Visible Spend) is now displayed next the name of each visible spend type in the graph key.

(Visible Spend) is also displayed next to the visible spend type names on the report and in the Legend Definitions section.

LOCATION OF THE REPORT

The report is located here:

• Analysis - Standard Reports > TripLink
• Intelligence - Standard Reports ‎> TripLink

For more information about the Invisible Spend Trend Analysis report, refer to Chapter 22: Folder – TripLink in the Standard Reports by Folder guide (English only).

A number of enhancements were made to the Purchase Order to Invoice Matching Exceptions report, including enhancements to improve the accuracy of the report data.

In addition, some of the report prompts and report columns were modified, and some of the columns on the report were rearranged.

WHAT THE USER SEES

On the Prompts page, The PO Request By (optional) prompt was renamed to Invoice Requested By (optional), and the Select Suppliers to include (optional) and the Invoice Request By (optional) prompts were modified to now include the Keywords field and Search button along with the Results and Choice list functionality.

The following changes were made to the Purchase Order to Invoice Matching Exceptions report:

• The Exception Text column is renamed to Exception Message
• The Exception Code column is removed from the report
• The PO Requested By column is renamed to Requested By
• The # of Days until Payment Due column is replaced by the Payment Due Date column
• The Approval Status column is added to the report

LOCATION OF THE REPORT

The report is located here:

• Analysis - Standard Reports > Invoice
• Intelligence - Standard Reports ‎> Invoice

For more information about the Purchase Order to Invoice Matching Exceptions report, refer to Chapter 12: Folder – Invoice in the Standard Reports by Folder guide (English only).

Other Changes

SAP Concur is in the process of enhancing the Standard Reports by Folder guide (English only). We are adding definitions of the report prompts and fields, and adding the expressions associated with the report fields for each report.

This is an ongoing project. Clients will see these guide updates as they become available.

EXAMPLES

Example of the new report prompt definition for the Itinerary Details report:

Record Locator: Used to search by the record locator assigned to the trip(s)

Example of the new field information for the Itinerary Details report:

In an effort to ensure the ongoing security of our products and services, SAP Concur has issued a new concursolutions.com SSL certificate. The current certificate will expire on 16 March 2019.

Any customer who has pinned this expiring certificate will need to update to the new certificate prior to 16 March 2019. If the pinned certificate is not updated prior to 16 March 2019, your organisation and users will experience disruption to SAP Concur products and services.

Customers who have not pinned the certificate do not need to take any action as the new certificate is updated automatically. Most customers do not pin the certificate.

Please be aware: As an enhancement to our Security and Compliance programme, this certificate will be updated on an annual basis.

Business Purpose / Client Benefit: This update provides ongoing security for our products and services.

SAP Concur is transitioning to a new email infrastructure for outbound email from our services to SAP Concur users. Because of this, companies who filter inbound email based on the sending IP address must add new IP addresses to their Safe Sender list to ensure that their users receive email from SAP Concur.

Initially, the issue described here affected only companies that use Concur Expense. Starting in January, email from other SAP Concur services (such as Travel and Concur Pay) will move to the new email infrastructure.

We will continue to add other services throughout the first quarter of 2019. Please monitor the release notes for more information about the timing of the additional changes.

SAP Concur has provided a release note about the updated email notifications for several months. Be aware that we will discontinue this release note in two months.

IMPORTANT

Note the following:

• Be aware that the email content has not changed – just the look and feel has been updated.
• The changes will appear over time. Each product team (Expense, Invoice, Travel, etc.) decides when to use the new format. Timing will be based on resource availability and the priority of other scheduled enhancements.
• Do not expect that all product emails will change at the same time. For example, perhaps Expense approval email will be first, and then other Expense notifications will follow.
• There is no assigned end date to the project. Expect that the changes may take longer than a year.

Prior to 2017, Authorised Support Contacts (ASCs) using the SAP Concur support portal were required to answer security questions prior to interacting with support. This feature was retired while it was being redesigned.

As of 3 January, the feature is again available.

Business Purpose / Client Benefit: Customers appreciate this feature because it provides another layer of security – it prevents someone from impersonating:

• An ASC and then requesting an improper or unexpected configuration change

  – or –

• An end user and then accessing their confidential data

Other Changes

This information will no longer appear in the release notes.

For more information about deactivated users, refer to the General Information: Archiving Deactivated User Data Fact Sheet.

SAP Concur is planning to add a new Sign In page, providing an updated login experience for users who log in with a user name and password credentials. Current Single Sign-On (SSO) users will log in without having to enter additional credentials. This feature is planned for 2019.

The new Sign In page feature includes the following:

• Two-step login: provides enhanced security, meets current industry standards and provides a better login success rate
• Multi-account login: allows administrators to log in with multiple accounts
• Password hint removal: provides better security for users and SAP Concur
• User avatar: enhances the user experience (planned for a future release)

Business Purpose / Client Benefit: This feature provides better security and a faster, convenient experience for users logging in to SAP Concur products and services.