Concur Invoice

In previous releases, when an invoice was assigned to a new owner, the new owner’s default Ship To address overwrote the preexisting Ship To address. Beginning in this release, if an invoice with a designated Ship To address is assigned to a new owner, the preexisting Ship To address is retained.

Business Purpose / Client Benefit: This enhancement ensures that the correct Ship To address is assigned to an invoice when the invoice is assigned to a new owner.

Purchase Order

Previously, when a PO-based invoice was voided, the PO and the goods receipt quantities and totals remained associated with the voided invoice. That meant that if a replacement invoice came in, it could not be matched to those quantities and the client had to create a duplicate PO for the correct or replacement invoice.

In the June release, SAP Concur released a feature improvement where the voided invoice remains associated with the PO, but the quantity and amount can now be invoiced on a replacement invoice. While Concur Invoice still shows those voided invoices, Concur Invoice fully unmatches the lines for re-invoicing. When a new invoice is created, it has the same purchase order referenced on it.

Business Purpose / Client Benefit: This feature improves the handling of PO-based invoices when they need to be voided.

Capture Processing

Concur Invoice users who have access to invoice details can now view and access the original batch email associated with an invoice that was emailed to Invoice Capture Processing. This change enables invoice users, approvers and processors to review the original email for notes from the supplier.

Business Purpose / Client Benefit: This feature provides clients with greater visibility into how best to manage or process the invoice.

Authentication

These changes are part of the SAP Concur continued commitment to maintaining secure authentication.

SAP Concur will soon begin the process of removing Hash-Based Message Authentication Code (HMAC) as an SSO option. The replacement service for HMAC is SAML SSO, which will be a self-service method of setup whereby Company Admins will have access within SAP Concur to complete their SAML connections.

Clients currently using HMAC are encouraged to migrate to the SSO self-service tool as soon as it is released. The new SSO self-service tool will be offered as a free feature to all clients. The new SSO self-service tool allows multiple portals (Identity Providers) to be added.

The HMAC deprecation process includes two phases:

Phase I:

• Clients need to have an Identity Provider (IdP) or a custom SAML 2.0 solution.

• Clients begin testing the new SSO self-service tool. Testing can begin as soon as July 2019 if preparation steps have been met.

• Clients prepare for onboarding new clients using the new SSO self-service tool, which is targeted to release in September 2019.

• As of 1 November 2019, no new clients will be onboarded using HMAC. New clients will be onboarded using the new SSO self-service tool.

• Existing clients using HMAC need to be migrated using the new SSO self-service tool.

Phase II:

• Clients continue migrating existing HMAC clients to the new SSO self-service tool.

• Shut down the HMAC service after everyone has migrated from HMAC to the new SSO self-service tool. Phase II is targeted to end mid-year 2020.

Business Purpose / Client Benefit: This change provides better security and improved support for users logging in to SAP Concur products and services.

Company Administration

The functionality of the unique, client-assigned Concur Travel user identifier field, XML Profile Synchronisation ID, in the 350 record has changed. This field is now for updates only. With this change, blanks and spaces intended to remove existing data are ignored as values during import. This means that it is no longer possible to bulk delete this data for many users with a single employee/user import file.

This change does not impact edits to the XML Profile Synchronisation ID field via the User Administration page for one-at-a-time updates, or, for Concur Travel clients, via the import tool (Administration > Travel System Admin > Import Data) for bulk updates.

Business Purpose / Client Benefit: This change provides greater security for client data.

When configuring messages that appear to users in the Company Notes section of the home page, the use of HTML tags in the Headline field is no longer supported. HTML tags added to the Headline field will display as plain text in the Company Notes section of the home page. In addition, URLs in the Headline field are no longer automatically converted into live links.

The following functionality is not impacted by this change:

• The current functionality of the Company Info field

• The current functionality of the Concur Travel-specific configuration for notes

• The current functionality of the URL field; Text in the Headline field will display as a clickable link in the Company Notes section of the home page if a URL is entered in the URL field.

Business Purpose / Client Benefit: This change provides greater security for company data.

SAP Concur Support

SAP Concur support is implementing the Co-browse feature, a screen-share application that is available to all clients with Authorised Support Contacts (ASCs).

Business Purpose / Client Benefit: Screen sharing often makes a problem easier to describe, easier to understand and quicker to resolve – saving time for ASCs and SAP Concur support.

SSH Protocol

SAP Concur will no longer support the following unsecured SSH protocol algorithms/ciphers:

• diffie-hellman-group-exchange-sha1 (key exchange)

• aes128-cbc (encryption)

• aes192-cbc (encryption)

• aes256-cbc (encryption)

• hmac-md5 (message authentication code)

• hmac-sha1-96 (message authentication code)

• hmac-md5-96 (message authentication code)

This announcement pertains to the following file transfer DNS endpoints:

• st.concursolutions.com

• st-eu.concursolutions.com

• st-cge.concursolutions.com

• st-cge-dr.concursolutions.com

• vs.concurcdc.cn

If assistance is required, please contact SAP Concur support.

For more information, refer to the Shared: File Transfer for Customers and Vendors User Guide (English Only). (This guide is located with the other Expense, Invoice and/or Request setup and user guides.)

Business Purpose / Client Benefit: These changes provide greater security for file transfers.

FTP Updates

This feature is no longer targeted for the current release. This release note has been moved to the August 2019 Shared Planned Changes Professional Edition Admin Summary

Product Documentation

With this release, SAP Concur has consolidated the Shared Planned Changes release notes into one document, instead of having the Planned Changes information repeated in several sets of release notes.

This consolidated Planned Change information is provided in addition to the product-specific Planned Changes release notes. For example, if a planned change applies only to Travel, it will only be available in the Travel release notes. So, users are encouraged to read the product-specific release notes as well as the Shared Planned Changes.

User / Customer Benefit: This change enables users to find Shared Planned Changes release notes in one place. It also makes it easier for clients to keep track of updates to the Planned Changes release notes.

SAP Concur Email

SAP Concur is transitioning to a new email infrastructure for outbound email from our services to SAP Concur users. Because of this, companies that filter inbound email based on the sending IP address must add new IP addresses to their Safe Senders list to ensure that their users receive email from SAP Concur.

Initially, the issue described here affected only companies that use Concur Expense. Starting in January, email from other SAP Concur services (such as Concur Travel and Concur Pay) will move to the new email infrastructure.

We will continue to add other services. Please monitor the release notes for more information about the timing of the additional changes.

Miscellaneous

Over the next several weeks, users will see several enhancements to Concur Open and Personalised Concur Open.