Request

With the March release, SAP Concur announced that the Working for Others Quick Help became accessible via the keyboard.

To clarify, that means a user can use the Tab key to access the icon and then the spacebar or Enter key to access the Quick Help information.

Last year, when in-product messaging was introduced in Europe, the feature included the ability for users to opt out of messaging.

With this release, Concur will provide customers in the United States the ability to opt out.

Business Purpose / Client Benefit: Users in the United States can opt out of in-product messaging.

All companies must take all reasonable steps to protect the personal and sensitive information of their employees. As per recommended security-related best practices, remember that custom fields should not contain personal and sensitive data.

If your company is currently using custom fields to store personal or sensitive data (for example, Social Security numbers, family member names or any other personally identifying information), you should plan to remove this information from your existing fields within the service and modify your current configuration.

Next Steps: For information about your configuration and the use of custom fields, contact Concur Support or your Account Manager.

In the March release notes, we described the updates to the Users by Browser report.

Be aware that the updated report is currently available only to customers using the North America data centre. The report will be updated for customers in the remaining data centres in a future release.

Budget

This feature is available to Early Adopter clients only.

The Budget feature enables clients to set up all components of a budget; a fiscal year to determine the budget period, budget tracking fields to track spending on a cost centre (profit centre) level, budget categories to group expense types for budget purposes and budgets, which are the actual annual budgets, and Budget Items, which define the budget including fiscal year, budget owner, budget name and description.

Business Purpose / Client Benefit: This feature makes budgets visible, actionable and real-time for approvers and budget owners, leading to high-quality spending decisions for Request clients.

Concur's Platform

SAP Concur has postponed the previously scheduled maintenance (Monday, 16th April at 10:00 a.m. PST) of the servers that support the Concur Platform Callouts.

More information will be available in future Release Notes.

Planned Changes

The items in this section are targeted for future releases. Concur reserves the right to postpone implementation of – or completely remove – any enhancement/change mentioned here.

This new feature will allow clients to control how long Concur stores their data based on who, when and where criteria.

Business Purpose / Client Benefit: This feature gives clients the ability to meet their specific compliance needs regarding data retention.

For customers who currently display the Privacy Agreement page to users, be aware that – targeted for May – SAP Concur will eliminate that page. That means the privacy agreement will no longer display under any circumstances. In addition, the options to customise the privacy agreement text and to apply policy (for example, to require that a user accept the privacy agreement) will be removed.

In a separate release, SAP Concur will provide a standard privacy statement, which can be accessed via a link in the page footer.

Business Purpose / Client Benefit: The intent of the change is to ensure that all customers see the same unmodified SAP Concur privacy statement.

In the release note named **Planned Changes** Removing the "Privacy Agreement" Page, we describe changes that will occur when the current customisable privacy policy is discontinued. We also discuss the new Privacy Statement that SAP Concur will provide as a requirement of being a "processor" of customer data.

The intent is to replace all occurrences of customised or unique policy text – in all SAP Concur products and the mobile app – with the SAP Concur Processor Privacy Statement, which describes our processing activities of customer data.

Be aware that the new text will be available soon, targeted for May.

Business Purpose / Client Benefit: The intent of the change is to ensure that all customers see the same unmodified SAP Concur privacy statement.

Concur is announcing the End of Support for plain text FTP as a means to transfer data to and from Concur.

Plain text FTP is not a secured protocol and has inherent security vulnerabilities. On 15 May 2018, Concur Operations will apply a security update to our File Transfer infrastructure, restricting the use of plain text FTP as a part of our ongoing commitment to securing our customers’ data and meeting the audited security requirements of the "Concur Trust Platform".

What This Means – The Client Experience: Transfer of data to and from Concur using plain text FTP after the End of Support date will result in a failure of incoming connections. Clients using plain text FTP must utilise one of the approved secured methods to continue transferring data as outlined in the File Transfer User Guide. This change is required on the client side, and Concur is available to support these efforts.

Client Notifications

The list of non-affiliated subprocessors is available here: SAP Concur Non-Affiliated Subprocessors (English only)

Monthly browser certifications, both current and planned, are available with the other SAP Concur monthly release notes, accessible from What's New - Professional Edition