Skip to content

Downloading or Exporting Client Usage and User Feedback Data

Download or export client usage and user feedback data.

The developer must include the Mobile Client Usage and User Feedback feature API in the application. The app must be in active use, with data collected and uploaded to the server.

You can download the client usage report and the user feedback data in Excel spreadsheet format, and you can export the data for both in JSON format.

  1. In SAP mobile service cockpit, select Mobile Applications > Native/MDK.

  2. Select an application, navigate to the Settings tab and select Client Usage and User Feedback from Add-On Features section (or add it first).

  3. Select Configuration, and for Client Usage Report, select download to download the client usage report in .csv format.

  4. For Client Feedback Report, select download to download the user feedback report in .csv format.

  5. Select Info, then Export Data to export both the usage and feedback data in JSON format.

Last update: January 23, 2025