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Supported Onboarding Services

Lists the general naming conventions of the services supported for registration and onboarding purposes.

Whenever there is a change in the functionality, newer versions of onboarding services change in order to exchange data back and forth between client and server. Supported onboarding services to handle the requests that are OData compliant are:

Onboarding Service v1

Initial version of the onboarding service. This service deviates from the standard OData compliant service in the sense that HTTP PUT requests can be used to change the individual properties, while parameters that are not included in the request remain the same. When sending the complete entity payload, it, however, replaces the entity as expected. The service also includes a PATCH service, which must be accessed by tunneling the request as a POST request with the header X-HTTP-METHOD: MERGE. Example PATCH request (not all the headers are shown here):

X-HTTP-METHOD:MERGE {"key":"value"}

This request updates the key field of the entity.


Furthermore, the feature vector field is modeled as a collection of complex types, which is not a valid OData version 2 construct. OData client libraries parsing the service metadata may report an error with v1 version of the service.

Onboarding Service v2

Introduced changes in the semantics of the OData to ensure OData compliance. The PUT operation now updates/deletes any fields from the entity if they are not included in the request payload. Clients must use a PATCH operation as described in the v1 service. Additionally, with v2 version, you can use the PATCH HTTP verb, instead of tunneling it with the special header in an HTTP POST request. Example POST request (not all the headers are shown here):



Sample PATCH request:


The feature vector in v2 is now modeled as an entity and is referenced in this way from other entities. The metadata of the v2 service should be parsable by OData client libraries. For more information, see Feature Restriction Policies.

Onboarding Service v3

Introduced the device capabilities. For more information, see Create Application Connection with Capability Handling.

Onboarding Service v4

Introduced a new onboarding contract for native applications only. This service has new application connection properties, such as UserName, UserLocale, TimeZone, LastKnownLocation, CreatedAt, PushGroup, Email, IsWiped, DeviceId, NetworkPolicy, LogMaxFileSize, and LogMaxFileNum. During onboarding, the GET operation can now receive a read-only property for UserName and CreatedAt.

Latest Onboarding Service

Always refers to the latest version of the onboarding service.


The behavior of this service could change anytime if an updated version of the onboarding service is included in the server version. It is recommended to build your clients against a fixed server URL with a constant version.

Last update: November 18, 2021