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Configuring Alert Settings

Administrators can configure alert settings for server-side failures for the selected application. You can also configure alerts for SAP Business Technology Platform mobile services alerts, and release upgrade notices.

The SAP Business Technology Platform Alert Notification Service must be available for the Cloud Foundry environment in order to receive alerts. If the Alert Notification Service is not available, this message appears on the Alerts tab: This feature requires Alert Notification Service. Alert Notification Service is not yet available in this landscape or region. Once the Alert Notification Service is available, an administrator enables alerts for the application, and establishes the message threshold, and schedule.

To receive notifications, configure Subscriptions and Alerts through the Alert Notification Service (subscriptions and alerts cannot be managed through SAP mobile service cockpit). See SAP Business Technology Platform Alert Notification for information.

To configure alerts:

  1. In SAP mobile service cockpit, select Mobile Applications > Native/Hybrid.

  2. Select an application, then select the Alert tab.

  3. Select edit .

  4. In Edit Settings, select Enable Alert.

    • Message Threshold – if the generated error/log number is greater than the threshold number send an alert notification.
    • Schedule – frequency at which alerts are sent.
    • Expires – the date until which alerts are sent. This value is not editable, and changes automatically when the administrator makes any changes to this page. Alerts are sent only for 60 days after the change.
  5. Under Services Alert, select edit to set the event log level to Error or Warning for each service.

    Note

    *All features assigned to the selected app are listed here. * Mobile Sample OData ESPM feature is not supported.

  6. In Alert Notification Service, you are referred to the Alert Notification Service available in the SAP Business Technology Platform Cloud Foundry environment. You can configure alerts for one or more services. See "Subscribe to Mobile Service Alerts" for information.

  7. Click OK.

Subscribe to Mobile Services Alerts

Use the SAP Business Technology Platform Alert Notification Service to receive notifications about mobile services alerts.

Users must enable the Alert Notification Service, and configure Subscriptions and Alerts (subscriptions and alerts cannot be managed through SAP mobile service cockpit).

Alerts must be enabled, and alert levels must be configured for the application.

The Alert Notification Service enables users to receive and create custom alerts and notifications for SAP Business Technology Platform resources, and consume them using the system of their choice such as email, Slack, and other channels. See SAP Business Technology Platform Alert Notification for information about the service.

  1. (Users) To receive notifications, create a condition in the Alert Notification Service in the same space:

    Key: <tags.mobile_alert_app> Predicate: Is Equal To Value: <appId>

  2. (Users) To receive alerts for all applications, create a condition:

    Key: <eventType> Predicate: Is Equal To Value: <appId>

Subscribe to Release Upgrade Notices

Use the SAP Business Technology Platform Alert Notification Service to receive notifications when a new version of mobile services is available.

Users must enable the Alert Notification Service, and configure Subscriptions and Alerts (subscriptions and alerts cannot be managed through SAP mobile service cockpit).

The Alert Notification Service enables users to receive and create custom alerts and notifications for SAP Business Technology Platform resources, and consume them using the system of their choice such as email, Slack, and other channels. See SAP Business Technology Platform Alert Notification for information about the service.

(Users) When setting up the Subscription, you'll need the following condition configuration information:

Key: eventType Predicate: EQUALS Value: MobileServicesReleaseNotice

To learn more, see: SAP Mobile Services Events, and Managing Subscriptions.


Last update: April 14, 2021