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Tracing Network Activity

Administrators can trace network activity based on user name or content type. You can download tracing reports as a .zip file.

Configure the tracing properties before you turn on tracing.

  1. In SAP mobile service cockpit, select Mobile Applications > Native/Hybrid or SAP Mobile Cards.
  2. Select an application, then select Mobile Network Trace under Assigned Features (or add it first).
  3. To trace activity for a new Network, select the Configuration tab.
  4. Under New Recording,

    • The Capture field allows you to choose what data do you want to trace by providing two options:

      • Data Received from Mobile Application: Trace the network information between the device and mobile application.

      • Data Sent to Destinations: Trace the network information between the mobile application and the back end. By default, both options are selected.


    To start recording successfully, you must select at least one Capture option.

    • By default, SAP Mobile Services traces all users and content types. To filter on and trace a specific activity, enter values for one or both of the following properties:

      • User Name

      • Content Types

    • Use Log Message to choose the content of your traced log message:

      • Log Message Header: Record only entry headers (default).

      • Log Message Header and Message Body: Record both the header and body for each message.

        • Use Duration to set a time duration during which to run the tracing session. A tracing session automatically stops once it has run for the duration you specify.
    • Once you've specified the options, click Start Recording.

  5. The Recordings table displays a list of all the network traces that have been recorded during the last 7 days. The table consists of the following:

    Field Description
    Start Recording Date The date and time (UTC+ 0200) from which the recording begins.
    End Recording Date The date and time (UTC+ 0200) at which the recording ends
    User Name The user name on the account that has recorded the network trace.
    Capture Type This value depends on your Capture selection:
    • Both: Data received from Mobile Application and Data sent to Destinations are selected.
    • MobileApp : Data Received from Mobile Application is selected.
    • Connectivity: Data Sent to Destinations’ is selected.
    Content Types The media type selected for the network trace recording.
    Action There are three essential actions you can perform on the recorded network trace information:
    • Stop: Stop an ongoing network trace.
    • Delete: delete . Delete appears instead of Stop when a recording is completed.
    • Download: To download a specific network trace, click download .


    Click sort to sort network trace recordings using the above described column names. You can also search for a specific network trace recording using the Search bar.

  6. To delete all trace logs, click Delete All.


    Network trace data that is older than 7 days is deleted automatically.

Last update: September 27, 2021