User Assistance for Technical Operations
| Logs | Metrics | ||
| Param. | Admin+ | Setup Tool | |
| Monitoring | Troubleshooting | ||
| Software Maintenance | Purging and Archiving | ||
| Java | WS | ERR | Notif. |
This SAP product documentation is a complete reference of the system parameters and indicators available in SAP Convergent Charging 4.1 to set up the business and the technical features of the SAP CC Core Server system. This server system is the main component of SAP Convergent Charging.
Use this complete reference when implementing, installing, administering, troubleshooting, and operating with the SAP CC Core Server systems in your SAP system landscape. For the other SAP CC systems, refer to the SAP CC Configuration and Implementation Guide.
You can set up all the parameters relating to:
| Installation Information | Technical Feature Settings | Business Feature Settings |
|---|---|---|
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Consult the group classification for more information and quick access.
Note
The system parameters created with the SAP CC Setup Tool user interface are not detailed in this document. For more information, refer to the SAP CC Configuration Guide.
Advanced administrators can fine-tune the performances of some specialized mechanims and functions in the running SAP CC Core Server system:
You can troubleshoot problems with your SAP CC systems by inspecting the system parameters and indicators.
A L3 support specialist from your SAP Support Team can use advanced indicators to troubleshoot memory issues, service performance issues, and data cache issues.
If you are familiar with the system parameters and the SAP CC system configuration settings, use the A-Z index, the group classification, or the what's new information.
This section highlights the main changes in this SAP product document. They relate both to new or changed features in the SAP CC software and to documentation enhancements to enrich your SAP user experience continuously.
As of SP 2, consider the new system parameters:
Note the changed system parameters:
As of SP 1, consider the new system parameters:
Note the changed system parameter:
Consider also the new group:
As of SP 0, consider the new system parameter:
All the indicators and parameters of the SAP CC Core Server system are listed in this document. They are grouped into several sets listed above.
| Backends/Frontends | Business Processing | System Settings |
|---|---|---|
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The avaible groups are:
| Group | Definition | |
|---|---|---|
| Backends: Database Management Settings | System configuration settings that relate to the back-end database management (user, URI, properties) | |
| Backends: EIF (Exportable Item Framework) | This group includes all the system parameters and indicators concerning the technical configuration of the Exportable Item Framework (EIF). | |
| Backends: File System | This group includes some parameters that relate to the file system as a back-end system of an instance in the SAP CC system. | |
| Backends: JCo | System configuration settings (as indicators) that relate to the RFC/JCo technical interface | |
| Backends: Oracle Database Management Settings | System configuration settings that relate to the Oracle back-end database management | |
| Backends: System Landscape Directory (SLD) | System configuration settings that relate to the back-end system System Landscape Directory (SLD) | |
| Frontends: File System | This group includes some parameters that relate to the file system as a front-end system of an instance in the SAP CC system. | |
| Process: Account and Balance Management | This group includes all the system parameters concerning the account and balance management (master data for the end customers). | |
| Process: Activation | This group includes the main system parameters concerning the activation process on provider contracts or subscriptions. | |
| Process: Charging and Rating | This group includes all the system parameters concerning the charging process. | |
| Process: Notification | This group includes all the system parameters concerning the notification management (account alerts, balance alerts, system administration alerts). | |
| Process: Output Data Generation | System settings that relate to the technical configuration of the charged item file processors and some other specialized file writing processors in the instances of the SAP CC system. | |
| Process: Output Data Transfer (Billable Item Processing) | In an integrated SAP Solution with SAP Convergent Invoicing in SAP ERP, this group includes all the SAP CC system parameters and indicators concerning the transmission of billable items to SAP ERP via the RFC/JCo technical interface. | |
| Process: Provisioning of Provider Contracts in Master Data | System settings that relate to the configuration and maintenance of contracts in customer master data: contract packing, assignment of batch rating groups | |
| Process: Provisioning of Subscriptions | This group includes all the parameters concerning the configuration and maintenance of subscriptions in customer master data. | |
| Process: Rerating | This group includes all the parameters concerning the rerating process. | |
| Process: Session-Based Charging | This group includes all the system parameters concerning the session-based charging process. | |
| Process: Spending Status Monitoring | This group includes all the system parameters concerning the spending status monitoring process. | |
| Process: Taxing | This group includes all the system parameters concerning the tax functions processed by the SAP CC system during the charging process. | |
| Process (Old): Output Data Generation (DB File Processing) | This group includes all the system parameters concerning the management of data files generated by the Data File Processor. This function is replaced. Consult the SAP CC Application Help for details. | |
| Process (Old): Output Data Generation (Transaction File Processing) | System settings that relate to the files generated by the Transaction File Processing (TFP) function: size, frequency, pathname, details, filtering, taxing. This function is replaced since main release 2.0 of SAP CC. | |
| Scheduling | System configuration settings that relate to the SAP CC schedulers and corresponding jobs scheduled in the SAP CC system. Specialized internal functions manage the different business processes (activation, alerts) and technical processes (cleanup, SLD, business metrics). | |
| Security Management Settings | System configuration settings that relate to the security (SAP users, communications, system audit) in the SAP CC system | |
| System: Host Machines | This group includes some indicators that relate to the installed hosts (hostname, memory allocation, machine date and time). | |
| System: Installations | All the general system indicators (and a parameter) about the installations, host machines, licenses, SAP CC software, SAP CC system and its deployed instances. | |
| System: License Keys | This group includes all the general system parameters and indicators. | |
| System: Log and Trace Settings | This group includes all the system parameters concerning the logging and the tracing functions. The trace messages can be added to the destinations of the log messages or to different destinations. | |
| System: Network and Communication | This group includes all the parameters for communication and network management. | |
| System: User Management Settings | System configuration settings about the management of the SAP CC users and credential information about other SAP users | |
| System: Versions and Identifications | System configuration settings that relate to theall the general system parameters and indicators. | |
| System and Data Auditing: Data and Operation Auditing Settings | System configuration settings about the Data and Operation Auditing features and functions (object change auditing, user operation auditing, object snapshot recording). | |
| System and Data Auditing: Product Usage Measurement Settings | System configuration settings of the business metric recording feature about the product usage information (volume of master data, transactional data) | |
| System Information: Java Virtual Machine (JVM) | Information settings that relate to the Java Virtual Machines (JVMs) that execute the instances of the SAP CC system: Java process ID, host memory allocated to the JVM, remaining memory in the Java heap. | |
| System Information: Memory | This group includes all the system indicators and parameters concerning the Java Virtual Machine (JVM) memory for each instance running in the SAP CC system. | |
| TIF (Transaction Integration Framework) | This group includes all the system parameters concerning the Transaction Integration Framework (TIF). | |
| Troubleshooting: Performance of Memory | This group includes a particular indicator that you can inspect for getting information about the usage of the memory in each instance of the SAP CC Core Server system. | |
| Troubleshooting (Advanced): Performance of Data Caches | This group includes specialized indicators that you can inspect for getting information about the usage of the data caches in certain instances of the SAP CC Core Server system. This group is relevant for a L3 support specialist. | |
| Troubleshooting (Advanced): Performance of Services | This group includes a particular indicator that SAP Support Team can inspect for getting statistics about the different services running in each instance of the SAP CC Core Server system. This group is relevant for a L3 support specialist. | |
| Troubleshooting (Advanced): Thread Dump File Generation | This group includes all the system parameters concerning the generation of custom thread dumps in files. | |
| Tuning: Bulk Operation Management | This group includes all the parameters concerning the fine-tuning of the bulk operations. | |
| Tuning: Data Caches | System configuration settings that relate to the data cache settings in the instances of your running SAP CC system. | |
| Tuning: Multithreading and Concurrency | System configuration settings that relate to concurrency optimization including the number of threads and the number of connections for SAP Convergent Charging services | |
| Tuning: Throughput and Latency | Advanced system configuration settings that relate to the throughput and latency optimization of technical mechanisms processed by the SAP CC instances | |
During the Project Implementation Phase (integration, development, test, validation) or during the Production Operation Phase, you manage the system parameters of the SAP CC Core Server systems in your SAP system landscape.
Consider the following key tasks:
| Identify and View | Determine |
|---|---|
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| Change | Fine-Tune |
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The following user interfaces can be used to administer the SAP CC Core Server system in a development, a quality assurance, or a production SAP system landscape:
Recommendation
For more information, refer to the SAP CC Configuration Guide and SAP CC Operations Guide.
The available parameters and indicators depend on the types of the instances of the SAP CC Core Server system: dispatcher, guider, rater, updater, bulkloader, or taxer. An overall map details all the parameters and indicators.
All the indicators are read-only (RO) access and computed by the SAP CC Core Server system. They can never be configured.
The parameters are read/write (R/W) access. You can change their values with Admin+ or Config Tool. Some immediate and temporary changes are possible.
This SAP product documentation provides you with user assistance about the SAP Convergent Charging software product when configuring, administrating, or operating the SAP CC systems in your SAP system landscapes.
Consult the product documentation set and user assistance deliverables of SAP CC for more information.
For more information during the Implementation Project Phase or
the Production Operation Phase, see the related SAP product documentation and user assistance
of
| User Assistance | About |
|---|---|
| SAP CC Operations Guide | |
| SAP CC Configuration Guide | Configuration and Implementation Information |
| SAP CC Installation Guide | Installation or Upgrade Information |
| SAP CC Application Help (aka SAP CC Library) | Data caches, cache warm-up mechanism, architecture, processes, functions or mechanisms |
Notes
This SAP product documentation refers to the following documents: