Process: Account and Balance Management (Summary)

Process: Account and Balance Management

Definition

This group includes all the system parameters concerning the account and balance management (master data for the end customers).

Setting up or viewing system parameters of this group
Viewing and inspecting indicators of this group

Setting Up or Viewing System Parameters

You can set up or view the following system parameters that are available for different instance types in the running SAP CC Core Server system.

Parameter Definition

EXPIRATION_ALERT_SCHEDULER_ENABLED The enablement or disablement of the expiration alert scheduler

EXPIRATION_ALERT_SCHEDULER_RECURRENCE The recurrence period of the scheduler in charge of expiration alerts

Parameter	Definition
EXPIRATION_ALERT_SCHEDULER_ENABLED	The enablement or disablement of the expiration alert scheduler
EXPIRATION_ALERT_SCHEDULER_RECURRENCE	The recurrence period of the scheduler in charge of expiration alerts

Notes

Use the set command of the SAP CC Admin+ user interface to change the parameter values. The immediate change may be not possible and a restart is necessary. Consult the details for each parameter.
Use the get command to retrieve the parameter values manually.
Use the SAP CC Config Tool user interface to set up a complete or partial list of system parameters (restart needed).

Viewing and Inspecting Indicators

You can retrieve the runtime values of the following indicators in your running SAP CC Core Server system:

Indicator Definition

EXPIRATION_ALERT_PROCESS_LAST_TRIGGER The last date when the expiration alert mechanism was started

EXPIRATION_ALERT_SCHEDULER_LAST_TRIGGER The last date when the expiration alert mechanism was triggered by a scheduler of the SAP CC system

Indicator	Definition
EXPIRATION_ALERT_PROCESS_LAST_TRIGGER	The last date when the expiration alert mechanism was started
EXPIRATION_ALERT_SCHEDULER_LAST_TRIGGER	The last date when the expiration alert mechanism was triggered by a scheduler of the SAP CC system

Note

Use the get command of the SAP CC Admin+ user interface to retrieve the indicator values manually.

Recommendation

SAP recommends that you implement and use SAP Solution Manager in combination with the CA Introscope technology and infrastructure to improve your experience.

SAP delivers a packaged and customized version, CA Introscope for SAP, for an efficient technical monitoring of the SAP CC systems in the system landscape.

Refer to the SAP CC Operations Guide for more information about the following elements:

getting started with CA Introscope for SAP CC
installation and setup of supportability tools
technical and performance monitoring

See also: Consult the SAP CC Metric Reference and Performance Troubleshooting documentation for more information about the performance and health data that you can monitor or use for your troubleshooting operations and root cause analysis.