Process: Notification (Summary)

Process: Notification

Definition

This group includes all the system parameters concerning the notification management (account alerts, balance alerts, system administration alerts).

Setting up or viewing system parameters of this group
Viewing and inspecting indicators of this group

Setting Up or Viewing System Parameters

You can set up or view the following system parameters that are available for different instance types in the running SAP CC Core Server system.

Parameter Definition

AMOUNT_ALERT_NOTIF_WRITER_ROOT_PATH The directory where charged item files, refill record files, and chargeable item files are created

EXPIRATION_ALERT_NOTIF_WRITER_ROOT_PATH The directory where charged item files, refill record files, and chargeable item files are created

EXPIRATION_ALERT_SCHEDULER_ENABLED The enablement or disablement of the expiration alert scheduler

NOTIF_WRITER_ROOT_PATH The directory where charged item files, refill record files, and chargeable item files are created

RENEW_RESERVATION_RESEND_ATTEMPTS The maximum number of attempts to resend a renew reservation notification if it was not acknowledged

RENEW_RESERVATION_RESEND_INTERVAL The minimum time interval (in seconds) between two attempts to send a renew reservation notification

SPENDING_STATUS_REPORT_RESEND_ATTEMPTS The maximum number of attempts to resend a spending status report if it was not acknowledged

SPENDING_STATUS_REPORT_RESEND_INTERVAL The minimum time interval (in seconds) between two attempts to send a spending status report

Parameter	Definition
AMOUNT_ALERT_NOTIF_WRITER_ROOT_PATH	The directory where charged item files, refill record files, and chargeable item files are created
EXPIRATION_ALERT_NOTIF_WRITER_ROOT_PATH	The directory where charged item files, refill record files, and chargeable item files are created
EXPIRATION_ALERT_SCHEDULER_ENABLED	The enablement or disablement of the expiration alert scheduler
NOTIF_WRITER_ROOT_PATH	The directory where charged item files, refill record files, and chargeable item files are created
RENEW_RESERVATION_RESEND_ATTEMPTS	The maximum number of attempts to resend a renew reservation notification if it was not acknowledged
RENEW_RESERVATION_RESEND_INTERVAL	The minimum time interval (in seconds) between two attempts to send a renew reservation notification
SPENDING_STATUS_REPORT_RESEND_ATTEMPTS	The maximum number of attempts to resend a spending status report if it was not acknowledged
SPENDING_STATUS_REPORT_RESEND_INTERVAL	The minimum time interval (in seconds) between two attempts to send a spending status report

Notes

Use the set command of the SAP CC Admin+ user interface to change the parameter values. The immediate change may be not possible and a restart is necessary. Consult the details for each parameter.
Use the get command to retrieve the parameter values manually.
Use the SAP CC Config Tool user interface to set up a complete or partial list of system parameters (restart needed).

Viewing and Inspecting Indicators

You can retrieve the runtime values of the following indicators in your running SAP CC Core Server system:

Indicator Definition

EXPIRATION_ALERT_PROCESS_LAST_TRIGGER The last date when the expiration alert mechanism was started

NOTIF_WRITER_MANAGER_COUNT The number of output data managers

Indicator	Definition
EXPIRATION_ALERT_PROCESS_LAST_TRIGGER	The last date when the expiration alert mechanism was started
NOTIF_WRITER_MANAGER_COUNT	The number of output data managers

Note

Use the get command of the SAP CC Admin+ user interface to retrieve the indicator values manually.

Recommendation

SAP recommends that you implement and use SAP Solution Manager in combination with the CA Introscope technology and infrastructure to improve your experience.

SAP delivers a packaged and customized version, CA Introscope for SAP, for an efficient technical monitoring of the SAP CC systems in the system landscape.

Refer to the SAP CC Operations Guide for more information about the following elements:

getting started with CA Introscope for SAP CC
installation and setup of supportability tools
technical and performance monitoring

See also: Consult the SAP CC Metric Reference and Performance Troubleshooting documentation for more information about the performance and health data that you can monitor or use for your troubleshooting operations and root cause analysis.