Troubleshooting: Performance of Memory

Definition

This group includes a particular indicator that you can inspect for getting information about the usage of the memory in each instance of the SAP CC Core Server system.

Viewing and Inspecting Indicators

You can retrieve the runtime values of the following indicators in your running SAP CC Core Server system:

Indicator Definition
GUIDING_CACHE_STATUS The status of the guiding cache
SESSION_FREE_MEMORY The remaining free memory of the charging session cache
SESSION_HISTORY_STATUS The status of the session history cache
SESSION_STATUS The status of the session cache
SUBSCRIPTION_CACHE_STATUS The status of the provisioning data cache

Note

Use the get command of the SAP CC Admin+ user interface to retrieve the indicator values manually.

Recommendation

SAP recommends that you implement and use SAP Solution Manager in combination with the CA Introscope technology and infrastructure to improve your experience.

SAP delivers a packaged and customized version, CA Introscope for SAP, for an efficient technical monitoring of the SAP CC systems in the system landscape.

Refer to the SAP CC Operations Guide for more information about the following elements:

  • getting started with CA Introscope for SAP CC
  • installation and setup of supportability tools
  • technical and performance monitoring

See also: Consult the SAP CC Metric Reference and Performance Troubleshooting documentation for more information about the performance and health data that you can monitor or use for your troubleshooting operations and root cause analysis.