Troubleshooting (Advanced): Performance of Services
Definition
This group includes a particular indicator that SAP Support Team can inspect
for getting statistics about the different services running in each instance of the SAP CC Core Server system.
This group is relevant for a L3 support specialist.
Description
This group includes a particular indicator that SAP Support Team can inspect for getting statistics about the different services running in each instance of the SAP CC Core Server system. This group is relevant for a L3 support specialist.
Viewing and Inspecting Indicators
You can retrieve the runtime values of the following indicators in your running SAP CC Core Server system:
| Indicator | Definition | |||
|---|---|---|---|---|
| SERVICES_STATISTICS | Do not use this indicator, except under SAP Support Team supervision or under specific recommendation provided within the SAP CC documentation. The usage statistics about the different services running in an SAP CC system instance. | |||
Note
Use the get command of
the SAP CC Admin+ user interface to retrieve the indicator values manually.
Recommendation
SAP recommends that you implement and use SAP Solution Manager in combination with the CA Introscope technology and infrastructure to improve your experience.
SAP delivers a packaged and customized version, CA Introscope for SAP, for an efficient technical monitoring of the SAP CC systems in the system landscape.
Refer to the SAP CC Operations Guide for more information about the following elements:
- getting started with CA Introscope for SAP CC
- installation and setup of supportability tools
- technical and performance monitoring
See also: Consult the SAP CC Metric Reference and Performance Troubleshooting documentation for more information about the performance and health data that you can monitor or use for your troubleshooting operations and root cause analysis.