Indicator: SERVICES_STATISTICS
Definition
Description and Use
Caution
Do not use this SAP CC system indicator, except under the direct supervision of a support specialist from your SAP Support Team, an expert from your operations team, or under specific recommendation provided within the SAP CC product documentation.
The information is based on the sensor technology that is replaced by the CA Introscope technology and infrastructure. Some reported data may:
- Be not relevant
- Require additional expertise
- Lead to different interpretations depending on your implemented SP and patch level
This indicator is dedicated to your SAP Support Team. It is deprecated and replaced by the metric concept in CA Introscope.
Recommendation
SAP recommends that you implement and use SAP Solution Manager and CA Introscope for SAP to monitor your SAP CC system landscape and to be able to troubleshoot problems with the SAP CC systems. Consider the technical monitoring and the performance and health metrics to determine your new usage.
For example, see the following metrics:
| Deprecated Sensor | Available Metrics |
|---|---|
| SF_ | SAP CC | Message | Stateful |
| NETWORK_ | SAP CC | Connection |
| SQL_ | Backends | {Database Name} on {Hostname} |
See the SAP CC Operations Guide for more details about the implementation of SAP CC with SAP Solution Manager and CA Introscope for SAP.
The SERVICES_STATISTICS indicator provides statistics (time and count) for each running instance in the SAP CC Core Server system about the general use of its services (and operations) via the different technical interfaces or components. Consult the SAP CC Application Help (aka SAP CC Library) for more details about these services and the related processes: business or technical.
The information is based on plugged sensors in the SAP CC systems. Since release 4.0, these sensors are replaced by the CA Introscope (IS) Agent and its probes and corresponding metrics.
Syntax and Constraints
The SERVICES_STATISTICS indicator includes a list of strings composed of sensor IDs, durations, and counted hits. You can determine the average that is the total duration divided by the total count.
Each information item has the following format:
sensorid:duration,hits
With:
- The duration is in milliseconds (ms) since the startup of the instance in the SAP CC Core Server system
- The average is the duration divided by the quantity (counted hits)
Sensor List and Sensor IDs
The following sensor IDs are defined (all sensors are not available in all types of instances in the running SAP CC system):
Business: Stateful Charging and Refilling Services
-
SF_CHARGE: Event-based charging operations in real time (online charging) -
SF_BA_CHARGE: Batch charging operations (offline charging) -
SF_BLANK_CHARGE: Blank charging operations -
SF_CI_ACQUIRE: Chargeable item acquisition operations -
SF_ES_PRICE: Price estimating operations (deprecated function) -
SF_CH_LIM_A: Check limit amount operations -
SF_TRANSLAT: TRANSLATE operations -
SF_PRE_RATE: PRE_RATE operations for reservation (deprecated function) -
SF_POS_RATE: POST_RATE operations (deprecated function) -
SF_POS_RA_N: POST_RATE_NEW_CI operations -
SF_START_RA: START_RATE operations (session-based charging) -
SF_UPDATE_START_R: UPDATE_START_RATE operations (session-based charging) -
SF_UPDATE_STOP_R: UPDATE_STOP_RATE operations (session-based charging) -
SF_STOP_RAT: STOP_RATE operations (session-based charging) -
SF_ACTIVATE: ACTIVATE operations -
SF_EXP_SUBS: EXPORT_SUBSCRIBER_SUBS_DATA operations -
SF_CLEANUP: CLEANUP operations -
SF_SESSION_CLEANUP: SESSION_CLEANUP operations -
COUNTER_UPDATE: Updates of counter values
Business: Stateless Rating Services
-
SL_RATE: Stateless rating operations -
SL_PRE_RATE: STATELESS_PRE_RATE operations (deprecated function) -
SL_POST_RAT: STATELESS_POST_RATE operations (deprecated function) -
SL_TRANSLAT: STATELESS_TRANSLATE operations
Technical: Services via the Message TCP technical interface
-
SF_WAIT_QUE: Waiting queue size dedicated to Stateful charging operations (in real time or batch) -
SL_WAIT_QUE: Waiting queue size dedicated to Stateless rating operations -
NETWORK_IO_KB_READ: Quantity of data read from the network in kilobytes -
NETWORK_TIME_READ: Time spent on network read operations in milliseconds -
NETWORK_IO_KB_WRITE: Quantity of data written to the network in kilobytes -
NETWORK_TIME_WRITE: Time spent on network write operations in milliseconds
Technical: Guiding Services
-
GUIDING_AC_LOOK: Guiding account lookup operations
Business and Technical: Services via the HCI technical interface
-
HTTP_OPS: HTTP operations treated on HCI; This includes business operations (master data configuration) and administrative operations.
Technical: General Services
-
UPTIME: Time in milliseconds since the startup
Technical: Database Services
-
SQL_QUERIES: SQL transaction queries to the back-end database system -
SQL_COMMIT: SQL transaction commits to the back-end database; The reported duration is the sum of the times the commit calls took to return and not the times that the commits have been performed by the database.
Technical: Transaction Integration Framework
-
TIF_CLEAR: Clear operations -
TIF_RECLEAR: Reclear operations -
TIF_CLEAR_ON_RESERVATION: Clear on reservation operations (only available if the value of the TRANSAC_PROC_CLASS parameter is an implementation of the ITransactionProcessorV2 interface)
Business: EZTax Services
-
EZ_CPT_TAX: Tax computations using EZTax BillSoft for US Telecommunications taxes
Example
The information item SQL_QUERIES:48316,4656 means that
the instance of the SAP CC Core Server system has generated 4,656 SQL transaction queries since its startup.
The average is 4,656/48,316 (duration/quantity).
Technical Details
For more information, consult this section.
| Name | SERVICES_STATISTICS
|
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| Category | Indicator | |
| Type | String | |
| Access (RO/RW) | RO: Read-Only (computed)
Use the Admin+ user interface to view the value of an indicator for each instance in the SAP CC Core Server system. |
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| Groups | ||
| Instance Types |
This indicator is available in the following types of instances in a running SAP CC Core Server system:
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