SAP Cloud ALM - Application Help
SAP Cloud ALM - Application Help
Content
About This Guide
Before You Start
Technical Prerequisites
Accessibility
Personalizing the Launchpad
General Advice
Administration
User Management
Adding, Deactivating, and Deleting Users
Changing the Role Assignment of a User
Processing Role Assignment Requests
Displaying the History of User Administration Actions
Roles
User Maintenance Setups
Connected Identity Provider
Nicely Done
Change Your Identity Provider Configuration
Tag Management
Creating and Using Tags
Landscape Management
Registering Service and System Information
Creating Services Manually
Creating Systems Manually
Adding Clients to a System
Adding Endpoints
Deleting Services and Systems
Access Control
Processing Logs
Troubleshooting for Landscape Management
External API Management
Tenant Information
Notifications
Self-Monitoring
Supported Content
Concepts
Overview
Metrics
HANA Memory Consumption
Outbound API Consumption
Configuration
Alerting
FAQ: Self-Monitoring
SAP Cloud ALM for Implementation
End-to-End Implementation Process
Overview
Joule in the Overview App
Projects and Setup
ALM Project Setup Agent
Creating Projects and Programs
Consuming Tasks from SAP Activate
Project Planning with Timeboxes
Managing Subscriptions for Item Types
Teams, Roles, and Access Restrictions
System Groups
Deployment Plans
Configuration for Project Management
Tracking Projects
Tasks
Task Types
Creating Tasks
Creating Task Templates
Agile Support
Integration Between SAP Readiness Check and SAP Cloud ALM
Transfer of SAP Readiness Check Analyses from SAP for Me to SAP Cloud ALM
Uploading Tasks from Spreadsheets
Mass-Editing Items
Mass Update by Upload
Using Tags for Tasks
Gantt Chart View
Tracking Tasks
Quality Gates
Creating Quality Gates and Templates
Uploading Quality Gates
Dynamic Quality Gates
SAP Assessment Service
Risks
Creating Risks
Uploading Risks
Guided Implementation
Maintaining Tasks
Manage Scopes
Landscapes - Design & Visualization
Managing Technical S-user Details
Systems
Groups
Calculating Security Notes
Libraries
Library Types
Application Libraries
Configuration Libraries
Interface Libraries
Development Libraries
Creating Library Elements
Creating Library Elements Manually
Uploading Library Elements
Using the Libraries Templates
Deleting Library Elements
Processes
Custom Process Modeling with Solution Processes
Personalizing the Display
Using Tags in Process Management
Scoping Solution Process Flow Diagrams
Process Documentation: Documents
Tracking Processes
Process Authoring
Personalizing the Display
Using Tags in Process Authoring
Solution Activity Dictionary
Uploading Solution Activities
Uploading Custom Solution Processes
Process Hierarchy
Requirements
AI-Assisted Requirement Generation
Creating Requirements
Creating Requirement Templates
Defining Requirements
Approving Requirements and Creating Related Tasks
Uploading Requirements from Spreadsheets
Tracking Requirements
Features
Integration of Deployment Tools
Working with Features
Creating and Specifying a Feature
Deleting a Feature
Status Flow of Features
Notifications
Working with User Stories and Project Tasks
Creating User Stories and Project Tasks
Assigning User Stories
Working with Defects
Working with Transports
Creating Transports
Assigning Transports and Adding Manual Transport References
Working with External Transports
Navigating to the Transport Organizer for CTS-managed Transports via Transport ID
Creating Transport of Copies
Releasing Transports
Transport Statuses
Repairing Transports
Deleting Transports
Deploying Features
Deploying Transports of a Feature
Transport Checks
Deploying Several Features At Once
Deployment Confirmation
Tracking Features
Quality Approval for SAP S/4HANA Cloud Public Edition
Roles and Authorizations
Role Collection Recommendations
Troubleshooting
Deployment
Scheduling Deployments
Performing Transport Checks on Deployment Schedules
Troubleshooting
Retrofit
Retrofit Landscape Configuration
Retrofit Categories
Retrofit Status
Performing a Retrofit
Sequence Dependency
SAP S/4HANA Conversion and Upgrade Scenario
Troubleshooting
Documents
Creating Documents
Uploading Documents
Using the Documents Template
Assigning Relations
Draft Handling
Tracking Documents
External Files
SAP Enable Now
Set Up Tricentis Test Automation for SAP
Test Preparation
Test Preparation Concepts
Manual Test Cases
Creating Manual Test Cases
Preparing Manual Test Cases
Uploading Manual Test Cases
Using the Test Case Template
Uploading Content to Existing Manual Test Cases
Deleting Manual Test Cases
Automated Test Cases
Synchronizing Automated Test Cases
Importing Automated Test Cases
Creating Automated Test Cases
Preparing Automated Test Cases
Test Plans
Creating Test Plans
Releasing Test Plans for the Test Execution
Finishing Executed Test Plans
Deleting Test Plans
Test Execution
Test Execution Concepts
Executing Manual Test Cases
Executing Automated Test Cases
Creating Defects from a Test Run
Tracking Test Results
Overall Status
Defects
Creating Defects
Creating Defect Templates
Uploading Defects
Processing Defects
Tracking Defects
Deleting Defects
Cross-Project Overview
Risk Analysis
Cross-Project Analysis
Process Hierarchy Assignments
Transport Analysis
Joule Dashboard Generation Agent
Analytics
Library Analytics Builder
Risk Analysis
Risk Analytics Builder
Project Progress Reporting
Task Distribution
Requirement Distribution
Task Trend Analysis
Burn Up Chart
Solution Process Traceability
Requirement Traceability
Feature Traceability
User Story Traceability
Test Execution Analysis
Defects Reporting
Quality Gate Reporting
SAP Readiness Check
SAP Cloud ALM for Operations
Business Process Monitoring
Connecting Services and Systems
Content
Configuration
Configuring Events
Event Action Variants
Customizing the Data Collection
Adding Data Collection Filters
Change Data Collection from Within Services or Systems and KPIs
Excluding Fields from the Data Collection
Creating Access Groups
Setting Up Custom KPIs
Creating Custom KPIs
Activating the Data Collection for Custom KPIs
Retiring Custom KPIs
Customizing Your Process Structure
Creating Custom Processes
Importing Process Hierarchy Nodes
Assigning KPIs to Processes
Monitoring
Selecting a Scope
Selecting a Time Frame
Monitoring the KPI Cards
KPI Trends
Analyzing the KPI Details
Direct Navigation with URL Parameters
Monitoring the Data Collection
Alerting
Integration & Exception Monitoring
Content
Configuration
Services and Systems
Business Services
Events
Anomalies Detected in the Number of Messages Processed Event
Configuring Event Actions
Event Action Variants
Application Settings
API Integrations
Adding Non-SAP Services and Systems
Monitoring
Understanding Monitoring Pages
Home
Exceptions
Drilldown Views
Business Objects
Selecting a Scope
Working with Scope Filters
Selecting a Time Frame
Monitoring Exceptions
Monitoring Messages
Monitoring Master Data Replication
Tracking Messages and Exceptions
Alerting
FAQ: Integration & Exception Monitoring
Real User Monitoring
Connecting Services and Systems
Content
Configuration
Activate and Deactivate Monitoring of a Managed Component
Customize Retention Times
Configure Events
Configure Change Point Detection
Monitoring
Tags
Home
Selecting a Scope
Selecting a Time Frame
Requests
Analysis
Front End
Back End
Services/Systems
Clients
Execution Flow
Expensive Requests
HTTP Errors
Geolocation
Change Points
Exceptions
Alerting
Create Custom Page
Synthetic User Monitoring
Configuration
Configure Runner
Import Resources
Maintain Business Services
Maintain Scenarios
Activate Monitoring
Optimize Data Volume
Monitoring
Selecting a Scope
Selecting a Time Frame
Home
Executions
Execution Details
Statistics
Alerting
Create Custom Page
Job & Automation Monitoring
Connecting Services and Systems
Content
Configuration
Events
Configuring Event Actions
Event Action Variants
Monitoring
Selecting a Time Frame
Selecting a Scope
Selecting Scope Filters
Home
Monitoring
Exceptions
Analysis
Alerting
FAQ: Job & Automation Monitoring
Configuration & Security Analysis
Connecting Services and Systems
Content
Data Stores
Supported Products and Configuration Stores
Configuration
Home
Store Browser
Changes
Administration
Alerting
Validation
Supported Checks
Validation Overview
Check Results
Configuration
Checks
SAP Checks
Custom Checks
Testing Checks
Policies
Custom Policies
Health Monitoring
Connecting Services and Systems
Content
Configuration
Activate and Deactivate Monitoring of a Managed Component
Configure Metrics
Configure Events
Activate Alerts from Alert Notification Service of SAP BTP
Optimize Data Volume
Monitoring
Selecting a Scope
Home
Health of Managed Components
Health at Metric Level
Alerting
Intelligent Event Processing
Configuration
Event Action Variants
Application Settings
API Integrations
Events
Overview
Event Situation Details
Selecting a Scope
Selecting a Time Frame
Event Processing Rules
Processing Event Rules
Managing Event Processing Rules
Setting up Different Event Actions
Filter Attributes for Different Event Types
Operations Automation
Operation Flow Definitions
Registering Operation Flows
Configure an Integration with Third-Party Automation Engines
FAQ: Operations Automation
Notification Management
Maintaining Recipients
Business Service Management
Connecting Services and Systems
Configuration
Configuring Business Services
Configuring Event Actions
Event Action Variants
Overview
Event Calendar
Event Types
Creating Events
Service Level Reporting
Configuring the Service Level Objective
FAQ: Business Service Management
Alerting
Joule for Alert Resolution
Events
Event Classification
Mapping of Event Types
Event Configuration
Event Actions
Monitoring Event Situations
Monitoring Dashboards
Joule Dashboard Generation Agent
SAP Cloud ALM for Service
Setup
Data Transfer for Service Information
Users and Authorization
Service Delivery Center
Overview
Displaying Services
Preparation Tasks
Notes
Attachments
Issues and Actions
Service Results
Maintaining Tenant Mapping
Adding a Subsidiary Customer Number
Removing a Subsidiary Customer Number
Issues and Actions Management
Working on Issues
Working on Actions
Joule for Issues and Actions
Integration Between Actions and Tasks
AI Assistance for Innovation Adoption
Setup
Automated Data Collection
Cockpit
Capabilities
Adoption Potential
Clean Core Integration
Data Capacity Excellence
Data Quality
Enduring Cybersecurity
Evolution Readiness
Extensibility Intelligence
Operational Excellence of SAP BTP
Technical Efficiency Optimization
Follow-Up Activities
SAP Cloud ALM and RISE with SAP Methodology
Overview
Setup and Configuration
System View
Software Stack
Extensibility
Data
Integration
FAQ: System View
Operations View
At a Glance: Available Scores, KPIs, and Metrics
AI-Assisted Analysis
Overview
Area Scores
Eligible Systems
Operation Details
Security
System Health
Operations Setup
FAQ: Operations View
Customer Objects
FAQ: Customer Objects
Business Modifications
Data Volume Efficiency
AI Features
Joule with SAP Cloud ALM
Using Joule
Joule Capabilities
Security
Other AI Features
Help and Support
SAP Cloud ALM and SAP Solution Manager Terminological Differences