Health Monitoring
In the Health Monitoring app you can check the health of your monitored cloud services and technical systems from an application and customer perspective.
The metrics are collected on a regular basis and can be used to calculate the overall health of a managed component. The monitored metrics are defined by the service itself and may differ for each service type.
If Access Control is active, only services and systems you are authorized to access are displayed.
In detail, the following features are available:
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In the home page of the app you can see the current status of all cloud services or technical systems which are connected to the Health Monitoring app, grouped by the different service types. An overall health is calculated based on the number of metrics in warning or critical status.
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The metric details for each monitored service or system are displayed when you select it from the home page. There you can see a list of components and metrics. Each component or metric is represented by a tile which summarizes the current value and rating. By clicking a tile you will get more details on all contained metrics.
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For each metric you can display the historical values of the metric. Here you can identify trends or investigate at which time a specific resource shortage has occurred.
Required Authorizations
For an overview of the roles and authorizations available for the Health Monitoring app, refer to Roles – Operations.
If your user does not have any of the roles displayed in the above link, you will not be able to launch the Health Monitoring app and the app will not appear in your SAP Cloud ALM launchpad.
Getting Support
If you encounter issues while using this app, open to find helpful resources and context-sensitive information, and to chat with SAP experts. You can also book a live session with the Schedule an Expert
function in SAP for Me.
If your issue can't be solved like this, you can create a case for the Health Monitoring app with Built-In Support or in SAP for Me
under component SV-CLM-OP-HM.
Please select your SAP Cloud ALM tenant in the incident.