April 2019 Travel Standard Edition Admin Summary
Initial Post
Release Note Summaries
Administration
**Reminder** No Personal or Sensitive Data in Custom FieldsAll companies must take all reasonable steps to protect the personal and sensitive information of their employees. As per recommended security-related best practices, remember that custom fields should not contain personal and sensitive data.
New Codes for the Aircraft Code ListWith this release, Concur Travel has updated the Aircraft Code List to include the Boeing 737 MAX 8 and the Boeing 737 MAX 9. These options can be used to create specific rules around these aircraft.
Flight
Dual Fare Display (Sabre Only)SAP Concur is always looking for ways to better serve travelers and travel program managers. As announced in March as a planned feature update, a new feature called Dual Fare Display will aid users and arrangers in viewing and deciding on which branded fare content is best. The Dual Fare Display feature updates the air search page (search by price) to show the two lowest bookable branded fares, side by side.
With the April release, Dual Fare Display is auto-enabled by default for all Sabre customers.
Cleartrip Air: Updated Error MessagingWith this release, we have updated the text displayed to the user when an error message is returned from Cleartrip. Prior to this, the error message shown in Concur Travel asked the traveler/arranger to retry booking. This was based on our understanding that an error message from Cleartrip meant the ticket attempt failed.
We have since discovered that – in certain cases – the booking is successful with Cleartrip, but they have challenges sending the confirmation information back to Concur Travel because of time out or other errors. Based on this, we have updated the error message to state the following:
“Sorry, there was a problem with your booking. Do not try to rebook. Please contact your travel agency.
Detail message: Cleartrip was unable to process the booking.”
Cleartrip Air: Invoices for GST (Goods and Services Tax)Airlines are GST (Goods and Services Tax) registered businesses and must provide GST-compliant invoices to their clients for sale of services in the India market. The invoice must contain the customer and taxpayer GSTIN (Goods and Services Tax Identification Number) and billing address, and it must be sent to the company's or entity's registered email address.
Information about GST has been added to the Cleartrip (Air) Direct Connect Travel Service Guide.
Express Checkout: Personalized Traveler DetailsBased on feedback from Express Checkout Early Adopters program, with this release, we have changed the user experience for landing on the confirmation page.
We moved the traveler name, traveler loyalty, TSA/redress number – along with seats associated with the booking – to the newly named Travelers section. This makes the "confirmed" section cleaner and ensures the user/arranger is informed that the trip is confirmed.
Train
Upgrade SNCF to RIVA33iWith this release, Concur Travel upgrades the RIVA Interface version for SNCF from v31 to v33. There are no functional changes introduced with this upgrade.
SNCF: New Advantage CardsWith the new fare structure that will be launched on the May 9, 2019, SNCF has introduced new types of Advantage programs: Carte Liberté (valid on first class and second class), Carte Avantage Jeune, Carte Avantage Week-End, Carte Avantage Senior, and Carte Avantage Famille
Miscellaneous
**Ongoing** Email Infrastructure Change - Add IP Addresses to Safe Sender ListSAP Concur is transitioning to a new email infrastructure for outbound email from our services to SAP Concur users. Because of this, companies who filter inbound email based on the sending IP address must add new IP addresses to their Safe Sender list to ensure that their users receive email from SAP Concur.
Initially, the issue described here affected only companies that use Concur Expense. Starting in January, email from other SAP Concur services (such as Travel and Concur Pay) will move to the new email infrastructure. We will continue to add other services. Please monitor the release notes for more information about the timing of the additional changes.
The new IP addresses are not published publicly but they are available by contacting SAP Concur support. If you use Concur Expense and if your company filters incoming email based on IP address, please work with your email server management team to ensure any required Safe Sender lists for IP addresses are updated so that your users continue to receive SAP Concur email without interruptions.
Planned Change Summaries
Administration
**Planned Innovations/Changes** SAP Concur Product Access ChangesCustomers will need to access SAP Concur products and services via the following domains: *.concursolutions.com and *.concurcdc.cn
This change is targeted for June 8, 2019. SAP Concur recommends clients migrate to one of the domains at their earliest convenience, if they are not already using one of them. Please contact appsec@sap.com for any questions regarding this change.
Profile
**Planned Innovations/Changes** Travel Profile Services Security Update PostponedConcur Travel is currently in the process of evaluating this change. With the May release, this item will be removed from the release notes. When this project is closer to completion, information will again appear in the release notes.
Miscellaneous
**Planned Innovations/Changes** Retire Amadeus ReportingConcur Travel once offered support for the Amadeus Interface Record (AIR) process for Amadeus customers. Many years ago, SAP Concur advised customers that this was no longer a recommended method for synchronizing PNRs between Concur Travel and Amadeus but did not officially retire the integration.
Based on Amadeus and SAP Concur monitoring, there have been no records transmitted using AIR in recent months.
SAP Concur is now targeting the May release for official retirement of this integration.
**Planned Innovations/Changes** New Look for Air E-ReceiptsAs part of our ongoing commitment to e-receipts and the effortless expense report, air e-receipts generated by SAP Concur based on ticket and coupon data from GDS and some TripLink transactions are getting a new look.
Authentication
**Planned Innovations/Changes** No Future Bulk Password Resets or Updates via Import File (Concur Travel & Expense)When using the Concur Travel & Expense employee import, the password field in the 100, 300, 305, 310 record sets will no longer be used to update or bulk reset user passwords. SAP Concur will change the functionality in imports such that the password field is only used when a user account is created. The field will no longer be used to update or bulk reset user passwords. The update and replace password features on the 100 record will no longer be used.
**Planned Innovations/Changes** Forgot Password Feature, Security Questions, and Password Custom TextIn a future release, SAP Concur will add a new Forgot Password feature to the SAP Concur Sign In page, providing an updated experience for users who log in with user name and password credentials. This change does not affect customers that use SSO to log in to SAP Concur.
Currently, depending on a company's configuration, there may be several other options available for the forgotten password process. When the new Forgot Password feature becomes available (targeted for May 11), those additional options will be removed. They include (if configured for your company): security questions, custom text on the password page, and password hints.
**Planned Innovations/Changes** Single Sign-On (SSO) Self-Service Option Coming to SAP ConcurSingle Sign-On allows users to access multiple applications using one set of login credentials. Currently, SAP Concur has two methods for signing in: with a user name and password or using SSO with identity provider (IdP) credentials, such as a user's login credentials for their organization.
SAP Concur is planning to add a Manage Single Sign-On (SSO) feature to Concur Travel that provides clients with a self-service option for setting up SSO for their organization. SSO is currently supported for Concur Expense, Invoice, Request, and Travel.
**Planned Innovations/Changes** New SAP Concur Sign In PageSAP Concur is planning to add a new Sign In page, providing an updated login experience for users who log in with a user name and password credentials. Current Single Sign-On (SSO) users will log in without having to enter additional credentials. This feature is planned for 2019. This feature provides better security and a faster, convenient experience for users logging in to SAP Concur products and services.
Client Notifications
SAP Concur Non-Affiliated Subprocessors
The list of non-affiliated subprocessors is available here: SAP Concur list of Subprocessors (English Only)
Monthly Browser Certifications
Monthly browser certifications, both current and planned, are available with the other SAP Concur monthly release notes, accessible from What's New - Standard Edition
