Concur Invoice Standard Edition Administration Help

April 2017 Expense Standard Edition Admin Summary

Last Update: April 25 2017

Cash Advance

Change to Cash Advance Return Assignment Logic

Last year, Concur made a change to the logic of returned cash advances. Consequently, the system combined some cash advance returns into a single journal entry. This was true if the system processed the Cash Advance return in a different currency than the currency requested on the Cash Advance.

With this release, Concur accounts for cash advances in the following order:

  • Matching currency returns
  • Non-matching currency returns
  • Expenses

Business Purpose / Client Benefit: This change generates a Standard Accounting Extract with all of the expected journal entries.

Expense Pay

Global Funding Account Status

The Status column for funding accounts now displays a range of statuses. Prior to this change, the status was "Global Account" which served only to differentiate Global funding accounts from Classic funding accounts.

The possible statuses are:

  • In Progress – The client has started, but not finished entering funding account information.
  • In Review – The client has finished entering funding account information and submitted it for verification to the payment processing partner.
  • Accepted – The payment processing partner has verified and accepted the account information.

Business Purpose / Client Benefit: The Status column now displays the status of the global funding account.

New Report Level Entry in Audit Trail Shows Aborted or Declined Payment Demands

This feature allows Reimbursement Managers to view an audit trail of an expense report and know when a payment demand failed. The Reimbursement Manager can see when a payment demand was aborted or declined and then rescheduled into a new batch.

Business Purpose / Client Benefit: Now Reimbursement Managers have full visibility of the expense report progression through the payment cycle with a detailed history of payment delays caused by aborted or declined payments.

Payment Manager

Funding Account Column Displays Inactive Status

To help Reimbursement Managers easily see when a batch is tied to an inactive funding account, Concur has added "(Inactive)" red prefix text in front of the funding account name on the View Batches tab of the Monitor Batches page in Payment Manager.

Business Purpose / Client Benefit: Reimbursement Managers can easily see batches that the system will not process because they are tied to inactive funding accounts.

Profile

Bank Information Field Changes

In Profile, Concur has added a new banking field for Singapore and Turkey and has renamed existing banking fields for Thailand and all default countries that do not have a unique country profile.

FOR SINGAPORE AND TURKEY

Concur has added the following field on the Bank Information page in Profile:

  • SWIFT / BIC
FOR THAILAND

Concur has renamed the following fields on the Bank Information page:

  • Bank Routing Number is now BAHTNET or bank routing number
FOR DEFAULT COUNTRIES

Concur has renamed the following fields on the Bank Information page in Profile:

  • Routing Number is now SWIFT / BIC or Local Routing Number
  • Bank Account Number is now Bank Account Number or IBAN
  • Address Line 1 is now Personal Address Line 1
  • Address Line 2 is now Personal Address Line 2

Business Purpose / Client Benefit: These changes are a best-practice measure to provide users with a better experience when completing their banking profile.

Personal Address Now Required for Users Entering or Updating Their USD Bank Information

With the growth of Expense Pay, a popular option for automating the generation of payments, complete employee banking information must exist in Profile. With this release, United States Dollar (USD) users will be required to enter additional information before they can save new banking information in Concur.

Users who have already entered information are not required to take any action at this time. However, they will be required to complete the required fields if they update their Bank Information in Concur.

The following fields are impacted by this change:

  • Bank Name (now required)
  • Personal Address Line 1 (required) – New field!
  • Personal Address Line 2 (optional) – New field!
  • City (required) – New field!
  • State (required) – New field!
  • ZIP Code (required) – New field!

Business Purpose / Client Benefit: Concur must gather all information that may be required for payment processing.

QuickBooks

Mapping VAT Tax Codes (QBO)

For QuickBooks Online (QBO) clients, you can now map VAT tax codes for tax groups between QBO and Concur. When the QBO tax codes are mapped, QBO will calculate the tax amount based on the QBO tax code, ensuring the correct transaction amounts are posted.

Tax codes are mapped from the Tax Authority: [country name] – Tax Group: [tax group name] page on the Modify Reclaim Codes tab.

Business Purpose / Client Benefit: This enhancement provides QBO clients with additional VAT tracking for single-level VAT taxes.

Printed Reports

Enhanced Option

Concur has enhanced the PDF and Email reports functionality for users who print expense reports. Today these options are shown only for the detailed report. With this change, all printed reports would provide these same options.

Business Purpose / Client Benefit: This enhancement provides clients with consistent PDF and Email options on all printed report formats available to the user.

Terminology

Terminology Changes – Italian

Concur changed the following Italian terms:

English Term

Previous Italian Term

Updated Italian Term

segment

segmento

tratta

workflow

regola del flusso di lavoro

workflow

Business Purpose / Client Benefit: This change improves accuracy and consistency of the Italian version of the Concur user interface.

Terminology Changes – Spanish

Concur has updated the following Latin American Spanish terms:

English Term

Previous Spanish Term

Updated Spanish Term

allocation

distribución

asignación

allocate

distribuir

asignar

Business Purpose / Client Benefit: This change improves accuracy and consistency of the Latin America - Spanish version of the Concur user interface.

Supported Configurations

Support for TLS v 1.0 Encryption Protocol to End – DATE MOVED FOR THE US DATACENTER

Please note these dates:

- EU datacenter: Completed on Tuesday, April 4 2017

- US datacenter: MOVED TO Wednesday, May 31 2017

Concur announces an End of Support cycle for version 1.0 of the TLS encryption protocol, continuing support for the more secure 1.1 and 1.2 versions of TLS. As background, the TLS protocol allows secure back and forth communications between a phone or computer and a cloud-based service.

Note that, since less than 1% of Concur users are logging in to Concur Solutions using browsers or phones limited to version 1.0, a very small number of users are affected by this support discontinuation.

PLEASE NOTE NEW END DATE OF SUPPORT IS MAY

We have moved the date in order to give our clients ample time to understand and make the required manual changes to their browser's security settings. These changes will be detailed in an upcoming service release.

Business Purpose / Client Benefit: Concur is taking this step after careful consideration of both the client’s security and ease of upgrade to the newer, more secure 1.1 and 1.2 versions of TLS. This end of life plan for TLS v 1.0 ensures our clients are communicating with Concur services in a safe and secure manner using TLS v. 1.1 and newer.

Microsoft IE v.10 Browser Support Ends August 18, 2017 - Banner

After Concur has deprecated TLS 1.0 from concursolutions.com, Internet Explorer 10 will be queued for deprecation in August 2017. Microsoft deprecated Internet Explorer 10 as of January 12, 2016.

A banner will be added in Concur in April 2017 to notify remaining users of Internet Explorer 10 that their browser version will no longer be supported and to upgrade to Internet Explorer 11.

Business Purpose / Client Benefit: Upgrading to Internet Explorer 11 will enable companies to use a supported Microsoft browser that – by default – supports TLS 1.2.

Coming Soon

Admin: Concur Expense Solution Suggestion Archive

Each month, using Solution Suggestions, Concur adds client-suggested enhancements and features to Concur Expense, Travel, and Invoice products. As part of evolving Solution Suggestions, Concur will archive Concur Expense submissions that have not received votes or comments in 2016 or 2017 and do not have at least 20 votes (200 points).

Business Purpose / Client Benefit: This maintenance allows Concur to focus on suggestions most voted on by the client community.
Terminology Changes – Brazilian Portuguese

In the May release, Concur will change the following Brazilian Portuguese terms:

English Term

Previous Brazilian Portuguese Term

Updated Brazilian Portuguese Term

route

rota

trajeto

employee

empregado

funcionário

Business Purpose / Client Benefit: These changes improve accuracy and consistency of the Brazilian Portuguese version of all Concur solutions.

Terminology Changes – Dutch

In the May release, Concur will change the following Dutch terms:

English Term

Previous Dutch Terms

Updated Dutch Term

vendor

leverancier / aanbieder / merchant / bedrijf

leverancier

supplier

leverancier / aanbieder / bedrijf

leverancier

merchant

leverancier / merchant

handelaar

provider

leverancier / aanbieder / verstrekker / provider / verlener / uitgever

aanbieder

Business Purpose / Client Benefit: These changes improve accuracy and consistency of the Dutch version of all Concur solutions.

Terminology Changes – Italian

In the May release, Concur will change the following Italian terms:

English Term

Previous Italian Term

Updated Italian Term

cash advance

anticipo di cassa

anticipo

line item

voce riga

voce

Business Purpose / Client Benefit: These changes improve accuracy and consistency of the Italian version of all Concur solutions.

Terminology Change – Swedish

In the May release, Concur will change the following Swedish term:

English Term

Previous Swedish Term

Updated Swedish Term

line item

radobjekt

radpost

Business Purpose / Client Benefit: This change improves accuracy and consistency of the Swedish version of all Concur solutions.

Setup: Enhanced Fiscal Calendar for Analysis / Intelligence

Concur will soon provide an enhanced fiscal calendar for Analysis / Intelligence. A fiscal calendar allows organizations to define their accounting periods independent of the standard calendar year. Many organizations define their own calendars to model their financial reporting to reflect seasons in their business, to compare results with direct competitors, and to avoid the busy year-end season in January.

The new fiscal calendar will be available under Reporting Configuration, which is accessed via Administration > Expense Settings or Administration > Invoice Settings.

For more information, refer to the release notes for Analysis / Intelligence.

Expense Reports: Check for Missing Account Code Later in Workflow

Employees will be able to save, submit, and approve an expense report even if one or more account codes are missing for expenses in the report.

Currently, whenever an expense is saved, the system validates that an account code has been provided for the related expense type and adds that account code to the expense (a process not visible through the UI). If there is no account code associated with the expense, the expense cannot be saved.

With this update, the system will validate and add the account code to the expense after the final approval step.

After the final approval step, the report goes to the pre-payment processing step. If an account code does not exist for one of the expense types used in the report, the system will block the expense data from being extracted or posted to your financial system until your Concur company administrator provides an account code mapping for the expense type in Setup.

Business Purpose / Client Benefit: Employees are no longer prevented from completing their expense reports when an account code is missing in the expense type configuration. Account codes are now populated at a single, consistent point in the workflow.

Microsoft IE v.10 Browser Support Ends August 18, 2017

Support for Microsoft Internet Explorer (IE) version 10 browsers under Concur products will end August 18, 2017. Concur strongly advises clients using IE v.10 to update to the latest IE browser version before that date, or to install and work with another supported browser.

IMPORTANT: In addition, this change is a result of deprecating TLS 1.0. Upgrading to Internet Explorer 11 will enable companies to use a supported Microsoft browser that – by default – supports TLS 1.2.

Background: Beginning January 12, 2016, only the most current version of Internet Explorer available for a supported operating system will receive technical support and security updates from Microsoft in accordance with their Product Lifecycle program (view at https://support.microsoft.com/en-us/gp/microsoft-internet-explorer).

For more information about supported browsers under Concur products, refer to the Browser Support section of the Concur: Travel & Expense Supported Configurations - Client Versiondocument.

Subprocessors

Concur Non-Affiliated Subprocessors

The list of non-affiliated subprocessors is available here (English Only): Concur Non-Affiliated Subprocessors.

If you have questions or comments, please email: Privacy-Request@Concur.com.