Troubleshooting

If you encounter an error, review these troubleshooting topics for a possible solution.

ERR_NO_PROXIES Message

Problem

When you enter an SAP Fiori URL after selecting Clear All Application Settings on the SAP Fiori Client settings screen, you get an ERR_NO_PROXIES message.

Solution

Force stop the SAP Fiori Client and restart it.

Note The method for performing a forced stop varies by device and manufacturer. Please consult the appropriate documentation for instructions on how to properly execute a forced stop for your device.

Fiori Launchpad Logoff Function Does Not Work

Problem

When attempting to log off of the SAP Fiori launchpad, the Logoff function doesn't work.

Solution

Select Clear All Application Settings on the SAP Fiori Client settings screen.

Devices running Android 5.0-5.1.1: Print Spooler Crashes

Problem

When Language and Input is set to Simplified Chinese Locale, the print spooler crashes when using the print functionality from the SAP Fiori Client.

Solution

To print, change your device locale to Traditional Chinese.

You Must Restart Windows 10 Devices to Reinstall SAP Fiori Client App Store Apps

Problem

If you install the SAP Fiori Client application from the Windows App Store, and then uninstall it, if you go back to the App Store, a message indicates that the application is still installed on the device.

Solution

Restart the device. This is a known Microsoft issue (https://sysdev.microsoft.com/etas/bugs/5456391).