Component documentationService Ordering

 

The Service Ordering component offers you functions for ordering medical services. Service ordering supports you in the quick and easy creation of routine orders by physicians and nursing staff in care units (wards).

Integration

To use service ordering you must have made the settings for service ordering in Customizing.

You can find information on this under Setup Functions for Service Ordering.

Service ordering is an application in Smart UI and you call it from the Applications UIBB in the patient profile or from the patient record via the Examinations UIBB.

For more information about this, see Patient Profile and Smart UI.

Service ordering is based on the technical concept of the clinical order. However, you can use the service ordering functions independently of the clinical order.

You can use service ordering and the clinical order in parallel. You can open clinical orders from service ordering for processing. You can also process service ordering orders with the clinical order.

Under the following circumstances you can also use order templates, which you have defined for the clinical order, in service ordering:

  • The order template must contain at least one service; orders without services (Preregistration in clinical order) are not possible in service ordering.

  • The order template may only contain one item.

    You can find information on the clinical order under Clinical Order.

Service ordering is connected to the Task Management component. For information about this, see Task Management.

You can use service ordering within the SAP Workflow Engine. You can find information on this under Workflows for the Clinical Order and Service Ordering.

Features

Service ordering comprises the following functions:

  • Selection of Services

    You can use this function to select and order services. You can either select the service from the service range of the organizational unit chosen as the order filler, or using order types and order templates. You can create services which you use often as favorites.

    For more information about this, see Selection of Services.

  • Save Selected Services

    You can select services and save your selection. The system saves your order without details. You can supplement the additional details, which are necessary for the creation of a service ordering order, at a later date.

    For information about this, see Save Orders in Service Ordering.

  • Create Service Ordering Orders

    You can create an order for the selected services which you wish to order. You access the Process Orders page, where you can enter detailed information on the order. For more information, see Create Service Ordering Order.

  • Processing Orders

    On the Order Processing page you supplement additional information for the services which you have assigned to the order. For example, you can enter a desired date or a comment here.

    For more information, see Processing Orders.

  • Navigation Forwards and Backwards

    You can navigate backwards and forwards between the Select Services and Process Orders pages in order to adapt your service selection or supplement detailed information on your orders. The information which you have entered on the service selection or the order, is not lost.

  • Task Management

    The orders, which you have created in service ordering, are available to you in task management as tasks. The status of the task in task management is reflected in the status of the order.

    For more information, see Task Management for Service Ordering.