Retrieve Money from Expired Layaway

Use this function when a customer has made a down payment but the layaway expiration date of the customer's layaway is exceeded.

To retrieve money from expired layaways, proceed as follows:

  • Press the corresponding button.
  • Search for the layaway order by receipt date, store, POS number, and receipt number.
    Note:
    The receipt number can be scanned via the barcode on the layaway receipt.
  • If a down payment exists for the layaway, the POS creates a negative down payment line item and proceeds to the payment screen.
  • Pay out the down payment.
Note:
Depending on the configuration, a penalty fee can be charged for an expired layaway order.