| Package | Description |
|---|---|
| de.hybris.platform.cscockpit.widgets.renderers.impl | |
| de.hybris.platform.customersupportbackoffice.data | |
| de.hybris.platform.ticket.dao | |
| de.hybris.platform.ticket.dao.impl | |
| de.hybris.platform.ticket.enums |
Contains generated models for each type of de.hybris.platform.jalo.enumeration package.
|
| de.hybris.platform.ticket.event.impl | |
| de.hybris.platform.ticket.events.model |
Contains generated models for each type of de.hybris.platform.ticket.events.jalo package.
|
| de.hybris.platform.ticket.model |
Contains generated models for each type of de.hybris.platform.ticket.jalo package.
|
| de.hybris.platform.ticket.service | |
| de.hybris.platform.ticket.service.impl | |
| de.hybris.platform.ticketsystem.data |
| Modifier and Type | Method and Description |
|---|---|
protected Listbox |
TicketPriorityChangeWidgetRenderer.createListbox(List<CsTicketPriority> list) |
| Modifier and Type | Method and Description |
|---|---|
CsTicketPriority |
CsCreateTicketForm.getPriority() |
| Modifier and Type | Method and Description |
|---|---|
void |
CsCreateTicketForm.setPriority(CsTicketPriority priority) |
| Modifier and Type | Method and Description |
|---|---|
List<CsTicketModel> |
TicketDao.findTicketsByPriority(CsTicketPriority... priority)
Find all the tickets that have the provided priorities.
|
| Modifier and Type | Method and Description |
|---|---|
List<CsTicketModel> |
DefaultTicketDao.findTicketsByPriority(CsTicketPriority... priority)
Find all the tickets that have the provided priorities.
|
| Modifier and Type | Field and Description |
|---|---|
static CsTicketPriority |
CsTicketPriority.HIGH
Generated enum value for CsTicketPriority.High declared at extension ticketsystem.
|
static CsTicketPriority |
CsTicketPriority.LOW
Generated enum value for CsTicketPriority.Low declared at extension ticketsystem.
|
static CsTicketPriority |
CsTicketPriority.MEDIUM
Generated enum value for CsTicketPriority.Medium declared at extension ticketsystem.
|
| Modifier and Type | Method and Description |
|---|---|
static CsTicketPriority |
CsTicketPriority.valueOf(String code)
Returns a CsTicketPriority instance representing the specified enum value.
|
| Modifier and Type | Field and Description |
|---|---|
static CsTicketPriority |
DefaultOrderFraudEmployeeNotificationEventListener.DEFAULT_PRIORITY |
| Modifier and Type | Method and Description |
|---|---|
protected CsTicketPriority |
DefaultOrderFraudEmployeeNotificationEventListener.getPriority() |
| Modifier and Type | Method and Description |
|---|---|
void |
DefaultOrderFraudEmployeeNotificationEventListener.setPriority(CsTicketPriority priority) |
| Modifier and Type | Method and Description |
|---|---|
CsTicketPriority |
CsTicketChangeEventCsTicketPriorityEntryModel.getNewValue()
Generated method - Getter of the
CsTicketChangeEventCsTicketPriorityEntry.newValue attribute defined at extension ticketsystem. |
CsTicketPriority |
CsTicketChangeEventCsTicketPriorityEntryModel.getOldValue()
Generated method - Getter of the
CsTicketChangeEventCsTicketPriorityEntry.oldValue attribute defined at extension ticketsystem. |
| Modifier and Type | Method and Description |
|---|---|
void |
CsTicketChangeEventCsTicketPriorityEntryModel.setNewValue(CsTicketPriority value)
Generated method - Setter of
CsTicketChangeEventCsTicketPriorityEntry.newValue attribute defined at extension ticketsystem. |
void |
CsTicketChangeEventCsTicketPriorityEntryModel.setOldValue(CsTicketPriority value)
Generated method - Setter of
CsTicketChangeEventCsTicketPriorityEntry.oldValue attribute defined at extension ticketsystem. |
| Modifier and Type | Method and Description |
|---|---|
CsTicketPriority |
CsTicketModel.getPriority()
Generated method - Getter of the
CsTicket.priority attribute defined at extension ticketsystem. |
| Modifier and Type | Method and Description |
|---|---|
void |
CsTicketModel.setPriority(CsTicketPriority value)
Generated method - Setter of
CsTicket.priority attribute defined at extension ticketsystem. |
| Modifier and Type | Method and Description |
|---|---|
List<CsTicketPriority> |
TicketService.getTicketPriorities()
Retrieves all available Ticket Priorities in the system.
|
| Modifier and Type | Method and Description |
|---|---|
List<CsTicketPriority> |
DefaultTicketService.getTicketPriorities()
Retrieves all available Ticket Priorities in the system.
|
| Modifier and Type | Method and Description |
|---|---|
CsTicketModel |
DefaultTicketBusinessService.createTicket(UserModel customer,
CartModel cart,
CsTicketCategory category,
CsTicketPriority priority,
EmployeeModel assignedAgent,
CsAgentGroupModel assignedGroup,
String headline,
CsInterventionType interventionType,
CsEventReason reason,
String creationNotes)
Deprecated.
|
CsTicketModel |
DefaultTicketBusinessService.createTicket(UserModel customer,
CsTicketCategory category,
CsTicketPriority priority,
EmployeeModel assignedAgent,
CsAgentGroupModel assignedGroup,
String headline,
CsInterventionType interventionType,
CsEventReason reason,
String creationNotes)
Deprecated.
|
CsTicketModel |
DefaultTicketBusinessService.createTicket(UserModel customer,
OrderModel order,
CsTicketCategory category,
CsTicketPriority priority,
EmployeeModel assignedAgent,
CsAgentGroupModel assignedGroup,
String headline,
CsInterventionType interventionType,
CsEventReason reason,
String creationNotes)
Deprecated.
|
List<CsTicketModel> |
DefaultTicketDao.getTicketsByPriority(CsTicketPriority... priority)
Deprecated.
|
List<CsTicketModel> |
DefaultTicketService.getTicketsByPriority(CsTicketPriority... priority)
Deprecated.
|
List<CsTicketModel> |
DefaultTicketService.getTicketsForPriority(CsTicketPriority... priority)
Find all the tickets that have the provided priorities.
|
protected CsTicketModel |
DefaultTicketBusinessService.populateTicketDetails(UserModel customer,
AbstractOrderModel abstractOrder,
CsTicketCategory category,
CsTicketPriority priority,
EmployeeModel assignedAgent,
CsAgentGroupModel assignedGroup,
String headline) |
| Modifier and Type | Method and Description |
|---|---|
CsTicketPriority |
CsTicketParameter.getPriority() |
| Modifier and Type | Method and Description |
|---|---|
void |
CsTicketParameter.setPriority(CsTicketPriority priority) |
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