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Background documentationOverview of Change Processes

 

The following table contains an overview of the change processes and the mass change processes in service contract management:

Technical Name

Change Process

Mass Change Processes at Header Level

CSLT

Change of Sold-To Party

CRNH

Contract Renewal - Entire Contract

Change Processes at Item Level

BLEX

Contract Renewal - One Item Only

CCHG

Cancel Last Change Process

CCOA

Cancel Certificate of Acceptance

CHBP

Change of Other Partners

STBL

Stop Billing

RSBL

Resume Billing

RSTR

Change of Service Product

TERM

Contract Termination

UCQT

Change of Quantity/Value

USLA

Change of SLA

(SLA stands for service level agreement)