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Function documentationCancel Last Change Process

 

You can use this function to cancel changes that were made by the last change process that was executed. However, it is valid only for the following change processes:

  • Change of Sold-to Party (CSLT)

  • Base Lease Extension (BLEX)

  • Change of Partners (CHBP)

  • Change of Location (CLOC)

  • Change of Product (CPRD)

  • Purchase (PRCH)

  • Restructuring (RSTR)

  • Contract Termination (TERM)

  • Change of SLA (USLA)

The change process takes place at item level. Items that the change process has created (in the contract, for example) are set to status Canceled.

This change process is defined in Customizing under the technical name CCHG.

Prerequisites

The final billing for the preceding item has not taken place yet. If the final billing has been performed, you have to cancel the billing first, and then cancel the change process.

If readings exist for an item you want to cancel, you have to cancel the readings before you cancel the change process. You must manually undo any readings that you created manually and entered in the usage overview.

Activities

Start the change process Cancel Last Change Process from the service contract.

The system performs the following actions for the preceding item:

  • Resets the contract end date to the original date

  • Generates the billing request items up to the contract end date

  • Cancels status Terminated by Change Process (I3012)

  • Resets the pool linkages to their original state

  • Restores the usage volume and credit overview