Business Package 
Management Summary
To make the right decision quickly and effectively, employees need central access to all relevant data and information. Constant availability (at any time and from any place) and instant access to data and information are the essential building blocks of today's decision-making processes.
Supported Roles and Worksets
The Business Package for SAP CRM 2007 supports the following roles and worksets:
Partner Channel Management: Channel Manager
Partner Channel Management: Partner Manager
Telecommunications: Channel Manager
Telecommunications: Partner Manager
CRM Web Channel: Customer
Digital Asset Management (DAM): Digital Asset Management
Incentive and Commission Management (ICM): Incentives and Commissions
Business Benefits
The Business Package, based on portal technology, offers your enterprise the following advantages:
Preconfigured content: Default CRM roles and preconfigured iViews
One common, standard framework for content (for example, roles and iViews) that still allows you to combine and personalize your content as often as you require
Roles you can use to combine structured and unstructured CRM content any way you want and tailor it to your needs
Integration of non-SAP solutions and external content
Integrated SAP NetWeaver Knowledge Management with content management, text, retrieval, and extraction functions
Easy visual adaptation to your corporate design by using central style sheets
Technical Data
Availability |
|
Browser Recommendation |
See SAP Note 1114557 |
Languages |
Available in all languages supported by SAP CRM 2007 |
Data Origin |
SAP CRM 2007 |
More Information
For more information about Customizing in Customer Relationship Management, see
UI Framework
Portal Integration Overview
.For more information about how to configure the business package and your role, see SAP Solution Manager at
Basic
Settings for SAP CRM Business Package for SAP
CRM Configuration Configuring
the Business Package .