Partner Manager (Telecommunications)

Role Role: com.sap.pct.ist.tdm.TEL-PM

Partners are responsible for managing the relationship between consumers and the telecommunications company. You can use the functions delivered with this role to help partner managers at your telecommunications company fulfil their tasks and meet their challenges. Partner managers counterparts at telecommunications companies are Channel Managers (Telecommunications).

Business Benefits

In addition to the scenarios and processes supported in CRM WebClient UI, the SAP NetWeaver Portal component also supports the following business contents and processes:

Knowledge Management capabilities of SAP NetWeaver Portal, enabling management of structured and unstructured content.
iViews from CRM Web Channel supporting sales processes for Business-to-Business and Business-on-Behalf
SAP Biller Direct capabilities, providing electronic bill presentment and payment
Live support capabilities of SAP CRM, providing online assistance to partners

For more information about the functions available in CRM WebClient UI, see Partner Channel Management.

Navigation Structure

Home
- Overview
- Worklist (hidden in standard delivery)
Marketing
- Campaigns
Market Development Funds
- Work Center
- MDF Programs
- MDF Special Programs
- MDF Funds
- MDF Initiatives
- MDF Initiatives Templates (hidden in standard delivery)
- Budget Postings
- MDF Reservations
- MDF Claims
Presales Activities
- Work Center
Buy and Sell
- Overview
- Orders
- Provider Orders
- Contracts
- Bills (hidden in standard delivery)
Customers
- Accounts
Service
- Service Center
Administration
- Work Center
- Collaborative Views (hidden in standard delivery)
- Users
- Company Profile
- Contact Person at Company
Reports
- Overview
- Activities
- Orders
- Provider Orders (hidden in standard delivery)
- Contracts
- Sales Targets