Channel Manager (Telecommunications)

Role Role: com.sap.pct.ist.tdm.TEL-CM

Channel managers (Telecommunications) are responsible for managing their channel-partner base and for collaborative processes with their partners. You can use the functions delivered with this role to help channel managers fulfil their tasks and meet their challenges. Channel managers (telecommunications) counterparts at partners are Partner Managers (Telecommunications).

Business Benefits

In addition to the scenarios and processes supported in CRM WebClient UI, the SAP NetWeaver Portal component also supports the following business contents and processes:

Knowledge Management capabilities of SAP NetWeaver Portal, enabling management of structured and unstructured content.
iViews from CRM Web Channel supporting sales processes for Business-to-Business and Business-on-Behalf

For more information about the functions available in CRM WebClient UI, see Partner Channel Management.

Navigation Structure

Home
- Overview
- Worklist
- Calendar
- E-Mail Inbox
Partners and Accounts
- Work Center
- Partner
- Contact Person at Partner
- Accounts
- Sales Target Planning
Sales Cycle
- Work Center
- Activities
- Sales Contracts
- Sales Orders
Marketing
- Work Center
- Segments
- Marketing Calendar
- Campaigns
- Top n Lists
Market Development Funds
- Work Center
- MDF Programs
- MDF Special Programs
- MDF Initiatives
- MDF Initiatives Templates
- Receivables
- Reservations
- Funds Plans
- Funds
- Fund Postings (hidden in standard delivery)
- Budget Postings
- Accruals (hidden in standard delivery)
- Fund Usages (hidden in standard delivery)
- Settlements
- Settlements Due List Items (hidden in standard delivery)
- Collective Run Logs (hidden in standard delivery)
Service Center
- Work Center
- Service Orders
- Complaints
- Service Contracts
Administration
- Work Center
- Employees
- Product Catalogs
- Shops
- Prices
- Rule Policies
- Job Monitoring
Reports
- Overview