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Function documentationCard Destruction

 

You can use this function to destroy cards and PINs.

Prerequisites

The card product of the card or PIN to be destroyed has the Destroy Card feature permitted. The corresponding feature has not been locked for the card contract.

Note Note

For each account contract/card contract/card pool, there may only be one master data change that is subject to release in the release process at a given time. This means that the system locks the underlying contract for the transaction in question until a processor has released, returned, or rejected the first change in the release workflow. Only then can you make further changes.

Reason: While changes made to the account contract/card contract/card pool are being processed, the corresponding release object and various authorization objects control the program flow. For more information, see Authorization Administration in Account Management.

You can find the system settings and other information in Customizing for Account Management (FS-AM) under:

  • Release: Start of the navigation path Contract Management Next navigation step General Settings Next navigation step Release for the Contract End of the navigation path

  • Authorization: Start of the navigation path Basic Settings Next navigation step Authorizations End of the navigation path

    Note Note

    The system generates a work item for the release process if the relevant Customizing settings have been made. For more information, see the Framework for the Principle of Dual Control (CA-GTF-TS-PDC) and SAP Business Workplace sections.

    End of the note.
End of the note.

Features

In the Return group box, you can specify whether the destruction of the card or PIN or both is stored in the system by selecting the Destroy field. If only the card return or PIN return is stored in the system, the indicator is set internally and not displayed.

The status of the card is set to Card Destroyed and the system renewal lock is set, if the return reason refers to the card return.

Activities

  1. On the SAP Easy Access screen, choose Start of the navigation path Account Management Next navigation step Card Next navigation step Card Master Data Next navigation step Destroy Card End of the navigation path.

  2. Choose the card type from the list.

  3. Enter the card number .

    If you do not know the card number, you can search for it using the input help. The system only displays the card numbers that correspond to all your selection criteria.

Caution Caution

Note that you must enter a 10-digit account number in the input help.

End of the caution.

Example Example

Your business partner has account number 772033, so in the input help you enter account number 0000772033.

End of the example.

Note Note

If you double-click the Show Valid-On button, the field is displayed on the initial screen.

If you have displayed this field, you must enter a date in it manually. Changes apply from the date entered here. All values from the contract start date onwards are permitted.

If the field is hidden, the system automatically enters the system date.

End of the note.

  1. The system automatically enters the data from the selected card in all other fields on the initial screen.

    The system proposes today's date in the Card Valid On field, but you can overwrite this if necessary.

  2. Choose Enter.

    The system displays the next screen with the different tab pages that are available. These tab pages contain business-related groupings of individual fields. Depending on the card product of the card you have selected, the system displays all or just some of the tab pages listed below.

    For more information about Contract Management, choose Technical Documentation.