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Procedure documentationEditing Correspondence Recipients

 

On the Correspondence Recipients tab page, you select existing business partners as correspondence recipients, and other information that is relevant for correspondence that the system can use automatically during the correspondence creation run.

For information about the possible correspondence recipient categories, see Correspondence Recipient Management.

For information about the correspondence recipient determination process during the correspondence creation run, see Correspondence Recipient Determination.

Prerequisites

Before you can edit correspondence recipients, the following conditions must be met:

  • You have created a contract on the basis of a product that has the Correspondence Recipient feature and the associated attributes Original Correspondence Recipient, Always Alternative Correspondence Recipient, Correspondence Control, and Individual Correspondence Recipient.

  • You have created the primary correspondence recipient that you want to enter or edit here as a business partner in the system in the respectively necessary business partner roles: Account Holder, Card Holder, Master Contract Holder, and Correspondence Recipient. The system then enters this automatically as the primary correspondence recipient in correspondence recipient management. For more information, see Processing Business Partner Data.

  • You have created the always alternative correspondence recipient and the individual correspondence recipient(s) that you want to enter or edit here as business partners in the system in the business partner role Correspondence Recipient.

  • You have assigned an address to the respective business partners.

  • In Customizing for Account Management (FS-AM) or for Master Contract Management (FS-MCM) under Start of the navigation path Tools Next navigation step Print Workbench Next navigation step Define Dispatch Control End of the navigation path you have defined the dispatch control.

  • In the Customizing for Account Management (FS-AM) or for Master Contract Management (FS-MCM) under Start of the navigation path Tools Next navigation step Correspondence Tools End of the navigation path, you have made all the Customizing settings for the correspondence tool.

  • Before you can use recipient groups, in the Customizing for Account Management (FS-AM) or for Master Contract Management (FS-MCM) you have made the required settings in Customizing activity Create and Assign Recipient Groups under Start of the navigation path Tools Next navigation step Correspondence Recipient Management End of the navigation path.

  • To use recipient determination of one correspondence type for a further correspondence type, you have executed Customizing activity Create Reference to Other Correspondence Type under Start of the navigation path Tools Next navigation step Correspondence Recipient Management End of the navigation path.

    Note Note

    Note:

    If you manage your business partner data in a system other than the SAP Business Partner, ensure that this system meets the prerequisites listed:

    For more information, see Communication with Logical Systems.

    End of the note.

Procedure

Create correspondence recipient

To create correspondence recipients, proceed as follows:

  1. The system automatically displays the contract holder as the primary correspondence recipient if you have previously created this in the business partner role of correspondence recipient. You can also do this later and first enter an always alternative correspondence recipient.

  2. If you want to send the correspondence for all correspondence types to a business partner other than the contract holder, or you want to assign the role of correspondence recipient to the contract holder at a later time, enter an always alternative correspondence recipient.

  3. Make the settings for correspondence control by selecting the correspondence role and correspondence variant. These entries refer to the primary and the always alternative correspondence recipients.

  4. If you want to send the correspondence for individual correspondence types exclusively or additionally to one or more other business partners, enter the following in the Individual Correspondence Recipient area:

    1. Choose Create and specify the correspondence type you require.

    2. If the application underlying the correspondence type supports recipient groups and you want to use them, choose a recipient group.

      Note Note

      If you do not specify a recipient group and the application supports recipient groups, the system uses the standard recipient group for this correspondence type when determining correspondence recipients.

      End of the note.

      Note Note

      In the case of bank statements, the standard recipient group automatically consists of the primary and (if existing) the always alternative correspondence recipient. The system bases the standard recipient group on the binding bank statement agreement.

      For further agreements, you can use the recipient groups created here on the Bank Statement tab page. For more information, see Editing Bank Statements.

      End of the note.
    3. In the Correspondence Recipient ID field, enter the business partner that you want to receive the selected individual correspondence. The system then displays the corresponding name in the Correspondence Recipient Name field.

    4. Select the document category: Original or Duplicate.

      Note Note

      If you do not enter an individual correspondence recipient or always alternative correspondence recipient, the primary correspondence recipient always receives the original version of any correspondence.

      If you do not enter an individual correspondence recipient and enter an always alternative correspondence recipient in addition to the primary correspondence recipient, the always alternative correspondence recipient always receives the original.

      End of the note.
    5. Enter the correspondence role and correspondence variant for each individual correspondence recipient entered.

      Note Note

      You can assign as many individual correspondence recipients to a correspondence recipient group as you wish.

      End of the note.
    6. Save.

      Note Note

      If you then wish to see in a simulation run which correspondence recipients would receive which correspondence in an update run, choose Simulate Address. You must then do the following:

      End of the note.
      • For each correspondence type

        Select the corresponding row.

      • For all correspondence types

        Do not select any lines.

        The system then displays the Recipient Simulation list showing which recipient receives the original or duplicate(s) for which correspondence type. The address of the recipient is also displayed. The list is based on the ALV Grid Control (BC-SRV-ALV).

Delete correspondence recipient
  • If you want to delete the original correspondence recipient, in the Customizing for Account Management (FS-AM) or for Master Contract Management you must have set the padlock status of the business partner role attribute as changeable. You delete the primary correspondence recipient by deleting the role of correspondence recipient for the underlying business partner in the Edit Business Partner transaction.

  • If you want to delete the always alternative correspondence recipient, navigate to the Correspondence Recipient ID field in the Always Alternative Correspondence Recipient area, and delete the business partner entered there.

  • If you want to delete individual correspondence recipients, select the corresponding row in the Individual Correspondence Recipient area and choose Delete Row.

Edit details for correspondence control and recipient group

You can only edit correspondence roles, correspondence variants, and recipient groups in Customizing by choosing Start of the navigation path Tools Next navigation step Correspondence Tool End of the navigation path, or Start of the navigation path Tools Next navigation step Correspondence Recipient Management End of the navigation path.

Result

The system saves, changes or deletes the data you entered for the correspondence recipients and can determine this during a correspondence creation run. It makes checks to ensure that at least one correspondence recipient receives the original for each correspondence type.