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Function documentationUnlock a Card

 

Removing a card lock. The card receives the status it had before the lock.

Prerequisites

You can unlock a card under the following circumstances:

  • The card product of the card you want to unlock has the Unlock Card feature entered as a permitted process.

  • The card product has the Unlock Card process defined with a valid output mode in the Interfaces to the Processor section.

    You can find the setting for the product in Customizing for Account Management (FS-AM) by choosing Start of the navigation path Product Management Next navigation step Product Definition Next navigation step Card Products End of the navigation path.

  • There is no renewal card or replacement card for the locked card.

  • The status of the card account is Active.

  • The status of the card is Locked.

  • The card has not expired.

  • The copy status of the card is not INITIAL.

    Note Note

    Cards that have the copy status Initial and have been renewed, replaced, or reproduced can be unlocked, provided they have not expired.

    End of the note.

  • The card has not been destroyed.

    Note Note

    For each account contract/master contract/card contract/card pool, there may only be one master data change that is subject to release in the release process at a given time. This means that the system locks the underlying contract for the transaction in question until a processor has released, returned, or rejected the first change in the release workflow. Only then can you make further changes.

    Reason: While changes made to the account contract/card contract/card pool are being processed, the corresponding release object and various authorization objects control the program flow. For more information, see Authorization Administration in Account Management.

    You can find the system settings and other information in Customizing for Account Management (FS-AM) under:

    End of the note.

    • Release: Start of the navigation path Contract Management Next navigation step General Settings Next navigation step Release for the Contract End of the navigation path

    • Authorization: Start of the navigation path Basic Settings Next navigation step Authorizations End of the navigation path

      Note Note

      The system generates a work item for the release process if the relevant Customizing settings have been made. For more information, see the Framework for the Principle of Dual Control (CA-GTF-TS-PDC) and SAP Business Workplace sections.

      End of the note.

Features

If you double-click the Show Valid-On button, the field is displayed on the initial screen.

If you have displayed this field, you must enter a date in it manually. Changes apply from the date entered here.

If the field is hidden, the system automatically enters the system date.

Activities

  1. On the SAP Easy Access screen, choose Start of the navigation path Account Management Next navigation step Card Next navigation step Card Master Data Next navigation step Unlock Card End of the navigation path.

  2. Choose the card type from the list.

  3. Enter the card number.

    If you do not know the card number, you can search for it using the input help. The system only displays the card numbers that correspond to all your selection criteria.

    Note Note

    Note that you must enter a 10-digit account number in the input help.

    End of the note.

    Note Note

    Your business partner has account number 772033, so in the input help you enter account number 0000772033.

    End of the note.

  4. The system automatically enters the data from the selected card in all other fields on the initial screen.

    The system proposes today's date in the Card Valid On field, but you can overwrite this if necessary.

  5. Choose Enter.

    The system displays the next screen with the different tab pages that are available. These tab pages contain business-related groupings of individual fields. Depending on the card product of the card you have selected, the system displays all or just some of the tab pages listed below.