User Assistance for Technical Operations
| Logs | Perf. Metrics | ||
| Cockpit | |||
| Param. | Admin+ | Setup Tool | |
| Monitoring | Troubleshooting | ||
| Software Maintenance | Purging and Archiving | ||
| Java | WS | ERR | Notif. |
This SAP product documentation is a complete reference of the performance and health metrics available in SAP Convergent Charging 5.0. These metrics are the foundation for the technical monitoring of SAP CC in SAP Solution Manager or in CA Introscope for SAP:
During the project implementation phase or the productive operation phase, you can use SAP Solution Manager in combination with CA Introscope 9.7 for SAP to monitor the performance and health of the SAP CC systems in real time. You can customize automated alerts raised by SAP Solution Manager and transmitted to the IT administrators and operations team members.
This user assistance is intended for:
| Charging Performance | Technical Transaction Performance | One-Off Activity Performance | Regular Activity Performance |
|---|---|---|---|
| Technical Transactions | Warm-Up Processing | Scheduler Processing |
If you are familiar with the technical monitoring with performance metrics, use the following information tree to search for your performance metrics or see the metric hierarchy and metric index.
This section highlights the main changes in this SAP product document. They relate both to new or changed features in the SAP CC 5.0 software and to documentation enhancements to enrich your SAP user experience continuously.
As of SP 5, consider the new performance and health metrics:
Health and performance metrics related to the new features (Integration with SAP ERP/FI-CA in SAP S/4HANA Cloud).
| Backends | New metric nodes {Destination} on {Hostname} (WS) and Operation {Operation Name}, and related metrics per thread such as: | ||
Health and performance metrics related to performance optimizations:
| Logic Tree | New metrics: | ||
| Message | New metric: | ||
As of SP 4, consider the new performance and health metrics:
Health and performance metrics related to the new features (Network Data Transfer).
| Warm-Up | New metric node Data Transfer and related metrics per thread such as: | ||
| Queue | New metric node Data Transfer and related metrics such as Queue Size and Thread Pool for: | ||
As of SP 0, consider the new performance and health metrics:
Health and performance metrics related to the new features (shared allowances, distributed counters).
| Scope | New Metrics | ||
|---|---|---|---|
| Cache | New metric node Shared Allowance Cache and related metrics such as 'CacheHit' or 'Entries' | ||
| Logic Tree |
New metric node Allowance Logic (Shared) and new metrics: New metric node Distributed Counters and new metrics: |
||
| Scheduler | New metric node SharedAllowanceCacheRefreshScheduler and related metric; see {Scheduler Name} for details. | ||
| Warm-Up | New metric node Distributed Counter Reservations and related metrics such as 'Average Load Time (ns)' and 'Load Count Per Interval' | ||
Take a look at the metric changes in the replaced release 4.1 of your SAP software product.
Get deeper explanation about a monitored metric and its values.
Share your symptoms or step-by-step resolutions to a wide range of problems that may occur in your work with SAP Convergent Charging.
Enrich your SAP user experience and join our community of professionals:
Recommendation
SAP provides you with the SAP Community platform. You can benefit from a wide range of technical and business guidance from a community of experts and share knowledge and your best practices.
You cannot find the answers you are looking for? Contact our community of experts. Share your SAP user experience and feedbacks.
This SAP product documentation provides you with user assistance about the SAP Convergent Charging software product when operating the SAP CC systems in your system landscapes.
Consult:
| Getting Started | Quick Access | What's New |
|---|---|---|
| Metric Hierarchy | Viewing and Interpreting a Metric | Performance Troubleshooting |
See also: Important Concepts
Recommendation
For offline consultation, you can download this document on SAP Help Portal.
Consult the product documentation set and user assistance deliverables of SAP CC for more information.
Legend
{NAME} represents a subnode with a name defined or known at runtime.
Path represents the location in the metric hierarchy. Some metrics or subnodes are available in many parent nodes; the path may provide a generic formula.
For more information about working with SAP Convergent Charging, see these SAP product documents:
| User Assistance | About |
|---|---|
| SAP CC 5.0 Operations Guide | |
| SAP CC 5.0 Configuration Guide | Configuration and Implementation Information |
| SAP CC 5.0 Installation Guide | Installation or Upgrade Information |
| SAP CC 5.0 Application Help | Data caches, cache warm-up mechanism, architecture, processes, functions or mechanisms |
This SAP product documentation refers to the following documents:
For more information, see the product documentation set of SAP Convergent Charging 5.0 in SAP Help Portal:
