Process: Notification

Definition

This group includes all the system parameters concerning the notification management (account alerts, balance alerts, system administration alerts).

Viewing and Monitoring Indicators

You can retrieve the runtime values of the following indicators in your SAP CC system:

Indicators Summary
EXPIRATION_ALERT_PROCESS_LAST_TRIGGER The last date when the expiration alert mechanism was started
NOTIF_WRITER_MANAGER_COUNT The number of output data managers

Notes

  • Use the get command of the SAP CC Admin+ user interface to retrieve the indicator values manually.
  • Implement and use SAP Solution Manager in combination with the Introscope technology to improve your experience. SAP delivers a customized version CA Introscope for SAP for an efficient technical monitoring of the SAP CC systems. Refer to the SAP CC Operations Guide documentation for more information about the technical and performance monitoring.

Setting Up System Parameters

You can set up the following system parameters that are available for different instance types in the running SAP CC Core Server system.

Parameters Summary
AMOUNT_ALERT_NOTIF_WRITER_ROOT_PATH The directory where charged item files, refill record files and chargeable item files are created
EXPIRATION_ALERT_NOTIF_WRITER_ROOT_PATH The directory where charged item files, refill record files and chargeable item files are created
EXPIRATION_ALERT_SCHEDULER_ENABLED Enables/disables the expiration alert scheduler
NOTIF_WRITER_ROOT_PATH The directory where charged item files, refill record files and chargeable item files are created
RENEW_RESERVATION_RESEND_ATTEMPTS The maximum number of attempts to resend a renew reservation notification if it was not acknowledged
RENEW_RESERVATION_RESEND_INTERVAL The minimum time interval (in seconds) between two attempts to send a renew reservation notification
SPENDING_STATUS_REPORT_RESEND_ATTEMPTS The maximum number of attempts to resend a spending status report if it was not acknowledged
SPENDING_STATUS_REPORT_RESEND_INTERVAL The minimum time interval (in seconds) between two attempts to send a spending status report

Notes