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Workflow Log: Standard ViewLocate this document in the navigation structure

Use

The workflow log enables you to format all the information that is generated or collected during the execution of one active business process in one central location, according to your requirements.

The standard view described here is intended, in particular, for agents and process controllers who want to get an overview of the steps processed so far.

Only data for the following step types is logged in the standard view:

  • Activity

  • Web activity

  • Sending mails

  • User decision

  • Wait step

  • Form step

  • Document from template

In the workflow definition, you can define that no entries are displayed in the standard view of the workflow log for each step of the above step types.

Data is displayed for all step types in the technical workflow log.

Prerequisites

To use the view described here, you must have set a view with ActiveX in your personal workflow settings.

Integration

Other options for displaying the workflow log are:

Features

Functions of the Toolbar

The following functions are available on the application toolbar:

  • Update

  • List with technical details

    This function takes you to the technical view of the workflow log.

  • Graphical Workflow Log

  • Personal workflow settings

    You can use this function to maintain your personal workflow settings.

Tabs

The system shows the various views of the workflow log on different tab pages.

Workflow chronicle

What was processed when?

The tab page Workflow Chronicle shows a hierarchical display of all steps in the workflow, which have been processed so far or are due to be processed. If the workflow has a subworkflow structure, the subworkflows are also displayed.

The Details function ( symbol) lists the following information about each step in the lower part of the screen:

  • Who carried out what detailed actions for these work items and with what results.

  • When this action was carried out.

  • Which objects were involved.

The Agents function ( symbol) displays the selected and possible agents of a step.

The Graphic function ( symbol) displays the graphical workflow log.

Workflow agents

Who processed what?

The tab page Workflow Agents shows the employees involved in this workflow up to now. The following is displayed for each employee:

  • What action was carried out in what step.

  • When this action was carried out.

  • Which objects were involved.

This view shows how an employee was involved in the execution of a workflow.

Workflow objects

What was changed?

The tab page Workflow Objects lists the objects related to the workflow or addressed up to now in the execution of the workflow. These objects include:

  • The "leading" object of the workflow.

  • Any attachments and objects added in the individual steps of the workflow.

The following is displayed for each object:

  • Who carried out what detailed action for what task.

  • When this action was carried out.

This view shows what information was generated and processed, and how.

Information at the click of a mouse

You can view all the information provided in the workflow log using the mouse.

You can also go to the work item display for each dialog step. You can use this to display address data for users, the content of attachments of a work item, or the result of executed actions.

Activities

You can access the workflow log from the work item display or the Business Workplace by choosing the icon.