Procedure documentationManaging Outstanding Transport Orders

 

If a transport order does not contain either a pick-up time or a target time, the system considers this to be an outstanding transport order.

In the lower left area of the Dispatcher work station, the system will display the following outstanding transport orders:

  • Return transports which are not yet completed and were automatically created when the appointment was scheduled (in the user exit SAPLN1F3_003 – SAPLN1F3_003 - Configuration Options – Creating Transport Orders)

  • Transport-Relevant Requests

    If a request contains a transport type and transport service OU, it is transport-relevant.

  • Results of the Quick Search

    See Quick Search

Prerequisites

Transport orders where the following is true:

  • Transport order is not complete

  • Transport order has no date or time entered

  • Transport order has no transporter assigned.

Procedure

  1. Select a transport order (- (-) in the Transport Order Status column), a request (- (-) in the Transport Order Status column) or an entry from the quick search.

  2. Use the right mouse button to call a context menu, which contains the following functions:

    • Display Transport Order

      You can also display transport orders using the Details (Details) pushbutton.

    • Change Transport Order

      See Manually Entering Transport Orders

    • Create Initial, Return, Further Transport

      If possible, the system will fill the fields of the new transport order using the selected transport order.

      See also Creating an Initial, Return, Further Transport

      Note Note

      If you select a request or an entry from the quick search, only the initial, return, further transport options are available. You can use the selected request as preliminary information for the transport orders to be created.

      You can hide requests as follows:

      End of the note.

    • Create and complete a return transport for a completed request

    • Cancel Request

    • Choose Completed Clinical Order (Completed) in the Outstanding Transport Orders pushbutton toolbar. This function is valid for outstanding orders from the clinical order and also in the course of a request.

      Note Note

      You can also assign a transport order to one or more transporters in this area.

      See Assigning a Transport Order to an Available Transporter

      End of the note.