AMOUNT_ALERT

Unique ID

0

Level

Inform

System Instances

Rater instances of the SAP CC system

Complementary Information

The AMOUNT_ALERT notifications include the following complementary information about the original event:

Key Definition
serviceProvider The service provider of the subscriber account
subscriberAccountCode The code name of the subscriber account
balanceType Is "prepaid" or "creditLimit" whether the related balance is in a prepaid account or a credit limit balance
balanceCode The code name of the balance for which an amount alert has been triggered
balanceAmount The current amount of the balance with its currency
alertMsg The text message of the alert as set in the alert code of the amount alert configured in the prepaid account or credit limit balance in the subscriber account
alertAmount The amount threshold of the alert

Detailed Information

The SAP CC Core Server system sends an AMOUNT_ALERT notification when an amount alert is triggered i.e. when the balance of a charged prepaid account (or a credit limit balance) has its amount becoming smaller than the amount alert threshold set in the prepaid account of the end customer.

The business notification includes:

  • The subscriber account that holds the prepaid account (or the credit limit balance): see the subscriberAccountCode key.
  • The custom alert code of the amount alert: see the alertMsg key. This alert code is configured in the prepaid account (or the credit limit balance) of the end customer.

Note

When SAP Convergent Charging is connected to SAP CRM or SAP ERP/FI-CA of the SAP Business Suite, SAP CC publishes these business notifications via the JCo/RFC technical interface.

The default integration propagates the AMOUNT_ALERT notifications to these SAP components.

Additional Information

Consult the SAP product documentation and user assistance of SAP Convergent Charging:

    System Integration
  • See the SAP CC Core Java API about the implementation of notification services via Message TCP or about the implementation of notification handling within the global charging services (see com.highdeal.cnd.message).
  • See the SAP CC 5.0 Application Help about the customer data provisioning of subscriber accounts (master data) by a connected CRM application or another provisioning system.
    Configuration
  • See the SAP CC 5.0 Core Tool - Primary Help to know how to view an amount alert configured in a prepaid account (or a credit limit balance) of a subscriber account stored in SAP CC.
  • See the SAP CC 5.0 Application Help about the customer data provisioning of subscriber accounts (master data) by a connected CRM application or another provisioning system.